MyMichigan Medical Center West Branch
MyMichigan Medical Center West Branch is a medical facility located in West Branch, MI. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMyMichigan Medical Center West Branch
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
MyMichigan Medical Center West Branch
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Smits
Dr Adam and Miss Judy took very good care of me I would recommend him and his staff 100 percent
Kimberley Apr 17 2025
Review for Dr. Adams
Everyone very nice. Put me at ease right away Doctor and nurses were great! Very friendly and informative. Five star experience
Apr 13 2025
Review for Dr. Zelenak
Location
MyMichigan Medical Center West Branch
Frequently Asked Questions
Where is MyMichigan Medical Center West Branch located?
MyMichigan Medical Center West Branch is located at 2463 S M 30, West Branch, MI 48661. Find other locations and directions on Healthgrades.
Has MyMichigan Medical Center West Branch won any recent awards from Healthgrades?
Yes, MyMichigan Medical Center West Branch has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is MyMichigan Medical Center West Branch highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does MyMichigan Medical Center West Branch score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at MyMichigan Medical Center West Branch?
Phone number, appointment information, and directions can be found on Healthgrades MyMichigan Medical Center West Branch profile..
How does MyMichigan Medical Center West Branch rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Having many potentially serious issues - including genetic issues - it's a tremendous relief to have a doctor who takes things seriously and is on top of them. And is also a great person to have a visit with in the office!