Northern Light Mercy Hospital
Northern Light Mercy Hospital is a medical facility located in Portland, ME. This hospital has been recognized for Outstanding Patient Experience Award™, Outpatient Prostate Care Excellence Award™, and more.
Patient Experience Rating
20% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Outpatient Prostate Care Excellence Award™ (2025)
Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments
Pulmonary Care Excellence Award™ (2025)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Specialty Excellence Awards
Outpatient Prostate Care Excellence Award™
2025
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthern Light Mercy Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Northern Light Mercy Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 03 2025
Review for Dr. Barr
I was so sick I had my boys ready to call 911 if I couldn’t communicate to them. We had a signal. Because my throat swelling wasn’t strep she dismissed me. Didn’t touch my husband in the corner chair but prescribed him 3 medications. Had to come back the next day to my regular doctor for help with...
May 02 2025
Review for Dr. Freedman
Okay, first visit not great. Couldn't quite put my finger on it, just felt off. 2nd visit was better. He came up with a solution for my bald spot (alopecia) and it worked splendidly. By the 3rd visit I found him kind of funny. Now, I get a total kick out of him. This guy is smart and strikes...
May 01 2025
Review for Dr. Bruce
I am very satisfied with Kathleen's care. She has been helping me improve my health for over two and a half year. She explained my problem and treatment in a way I understood.
May 01 2025
Review for Kathleen McKeon
Everyone was wonderful that I had contact with! Dr. Wilkerson explained how he was going to treat my thumb and wrist! Very pleasant.
May 01 2025
Review for Dr. Wilkerson
Location
Northern Light Mercy Hospital
Frequently Asked Questions
Where is Northern Light Mercy Hospital located?
Northern Light Mercy Hospital is located at 175 Fore River Pkwy, Portland, ME 04102. Find other locations and directions on Healthgrades.
Has Northern Light Mercy Hospital won any recent awards from Healthgrades?
Yes, Northern Light Mercy Hospital has been awarded with Outstanding Patient Experience Award™, Outpatient Prostate Care Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.
Is Northern Light Mercy Hospital highly rated with patients?
85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northern Light Mercy Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northern Light Mercy Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northern Light Mercy Hospital profile..
How does Northern Light Mercy Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was very satisfied with Dr. Barr’s assessment of some multiple joint issues I have been experiencing. While I am not planning to have a meniscus problem fixed in the near future, when I am ready I’ll go to Dr. Barr.