Northwest Community Hospital
Northwest Community Hospital is a medical facility located in Arlington Heights, IL. This hospital has been recognized for Patient Safety Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Outpatient Orthopedic Surgery Excellence Award™ (2025)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2025
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Community Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Northwest Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 03 2025
Review for Dr. Regan
Dr Prickett does an excellent job explaining what he finds during the examine and what, if anything, needs to be done. He answers questions without making me feel rushed or that the question is silly. I feel comfortable and confident with him as my eye doctor.
May 03 2025
Review for Dr. Prickett
Dr Chui is one of the best OBGYN i have met. I travel hour to see her . She cares and very knowledgable .
May 03 2025
Review for Dr. Chui
He understands and takes time to listen and help resolve whatever is going on. I rarely have to wait long for him like other doctors.
May 02 2025
Review for Dr. Behnke
He is very positive and helpful.Also he is specialist doctor in his field.
May 02 2025
Review for Dr. Schwartz
Location
Northwest Community Hospital
Frequently Asked Questions
Where is Northwest Community Hospital located?
Northwest Community Hospital is located at 800 W Central Rd, Arlington Heights, IL 60005. Find other locations and directions on Healthgrades.
Has Northwest Community Hospital won any recent awards from Healthgrades?
Yes, Northwest Community Hospital has been awarded with Patient Safety Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.
Is Northwest Community Hospital highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Community Hospital profile..
How does Northwest Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was fortunate to have been able to be seen by Dr. Regan. His office staff were kind, competent, caring and went above and beyond to be helpful. I have a serious, terminal illness. I was in pain. Dr Regan dressed my situation with the upmost kindness, good humor, proficiency and excellence. I...