Northwest Hospital Center
Explore care at Northwest Hospital Center in Randallstown, MD, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
10% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Hospital Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Northwest Hospital Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 29 2025
Review for Dr. Nwachinemere
Dr. Mont and Ericka have been absolutely amazing, professional and above compassionate. I had my left hip replaced by another surgeon and unfortunately nothing but issues and an open would that did not heal back in 2019. My right hip started to deteriorate as I was diagnosed with joint degenerative...
Jennifer Show Apr 29 2025
Review for Dr. Mont
His bedside manner and his adept understanding of the root cause of my issue. He was spot on!
Apr 29 2025
Review for Dr. Olsen
His knowledge, kindness, patience and his passion and love for his patients.
Apr 28 2025
Review for Dr. Schultz
Had a poor experience with Dr. ALLAN CHIRCUS. Came in stating I required x-ray due to suspected broken fingers, severe pain, bruising, swelling, etc. Staff had me wait in waiting room, fill out paperwork, let the minutes tick by, and wait in an exam room for the Dr to come in to tell me there was no...
Apr 28 2025
Review for Dr. Chircus
Location
Northwest Hospital Center
Frequently Asked Questions
Where is Northwest Hospital Center located?
Northwest Hospital Center is located at 5401 Old Court Rd, Randallstown, MD 21133. Find other locations and directions on Healthgrades.
Has Northwest Hospital Center won any recent awards from Healthgrades?
No, Northwest Hospital Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Northwest Hospital Center highly rated with patients?
60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Hospital Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Hospital Center?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Hospital Center profile..
How does Northwest Hospital Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I cannot say enough wonderful things about Dr. Chi Chi and Ms. Brenda From the moment I arrived, I was treated with such warmth, care, and professionalism. Dr. Chi Chi approached all of my concerns with the highest level of compassion and expertise. She took the time to listen, truly understand my...