Otsego Memorial Hospital
Explore care at Otsego Memorial Hospital in Gaylord, MI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
4% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceOtsego Memorial Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Otsego Memorial Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 02 2025
Review for Dr. Rancont
Dr Galdes is the tops in hip replacement. No one better. He’s done both of mine and I couldn’t imagine anyone doing s better job
Apr 30 2025
Review for Dr. Galdes
Dr. Boyce has a very good bedside manner, he understands what you are talking about and he makes you feel at ease!
Apr 29 2025
Review for Dr. Boyce
Location
Otsego Memorial Hospital
Frequently Asked Questions
Where is Otsego Memorial Hospital located?
Otsego Memorial Hospital is located at 825 N Center Ave, Gaylord, MI 49735. Find other locations and directions on Healthgrades.
Has Otsego Memorial Hospital won any recent awards from Healthgrades?
No, Otsego Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Otsego Memorial Hospital highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Otsego Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Otsego Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Otsego Memorial Hospital profile..
How does Otsego Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr did not listen to my concerns, told me there was nothing wrong with me. He would not treat me. I was the only patient in the ER at the time. I got a very expensive EKG and x ray. Sent home and had to call pcp, who agreed I did not get appropriate care.