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Saint Francis Medical Center

Explore care at Saint Francis Medical Center in Cape Girardeau, MO, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

73%

Patient Experience Rating

8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

73%

Would definitely recommend

8% higher than the national average

Saint Francis Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%48%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Saint Francis Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Providers

Provider Reviews

I found Dr. Epstein to be very thorough in his evaluation. Professional and friendly. I would recommend.

Nita May 01 2025

Review for Dr. Epstein

Dr. Pleimann listened and asked important questions. She was able to guide me in decision making regarding my care. She is knowledgeable and shares information during the visit. It felt like a partnership. I feel confident that this provider will be able to help maintain my health in the years to...

May 01 2025

Review for Dr. Pleimann

My father saw this phyisician for a painful and infected big toe. He literally 'dug' out what he stated was dead skin 3 different times. Did not place him on antibiotics. The toe was not improved over the course of several months. He saw a physician in St. Louis and was dx with osteomyelitis...

Apr 30 2025

Review for Dr. Appleman

The NP had an attitude, awful manor and gave me no options for continuation of care. She never smiled and did not act concerned. She actually acted like she hated her job. Someone like this does not need to be in healthcare. (I’ve been a nurse for 20 years and I’ve never seen such a horrible...

Apr 29 2025

Review for Stacy Smith

I accompanied my mom in the ER at St Francis, Cape Girardeau. Dr Killen was her ER doctor. I was very impressed by his attention and mannerism (I had many questions) and his patience as we discussed her health history & my concerns regarding recent changes I have noticed in her behavior and health....

Apr 26 2025

Review for Dr. Killen

Location

Saint Francis Medical Center

211 Saint Francis Dr, Cape Girardeau MO 63703

CallDirections

(573) 331-3000

Frequently Asked Questions

Where is Saint Francis Medical Center located?

Saint Francis Medical Center is located at 211 Saint Francis Dr, Cape Girardeau, MO 63703. Find other locations and directions on Healthgrades.

Has Saint Francis Medical Center won any recent awards from Healthgrades?

No, Saint Francis Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Saint Francis Medical Center highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Saint Francis Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Medical Center profile..

How does Saint Francis Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

211 Saint Francis Dr

Cape Girardeau, MO 63703

Directions

(573) 331-3000