Southern Maine Health Care
Southern Maine Health Care is a medical facility located in Biddeford, ME. This hospital has been recognized for Pulmonary Care Excellence Award™ and Critical Care Excellence Award™.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSouthern Maine Health Care
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Southern Maine Health Care
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 02 2025
Review for Dr. Cinelli
Does in-depth review of clinical findings and reports with patient. Tends to talk fast. Not fearful of imparting “worse case”. Refreshing approach, rather than “it’s probably nothing and no mention of but it could be something”.
May 01 2025
Review for Dawn Klinner-Albright
Dr. Blake and her team have been instrumental in my health journey. The office is inviting and clean without the “clinical” feeling of traditional dr offices. The team is kind, respectful and they take the time to know you and accommodate your specific health needs every visit. Dr. Blake has...
Apr 29 2025
Review for Dr. Blake Smith
Absolutely fantastic bedside manner.Personable and does an incredible job describing what is going to happen and what to expect.If you get a chance to work with him you’ll be in good hands.
Apr 26 2025
Review for Dr. Hipp
Location
Southern Maine Health Care
Frequently Asked Questions
Where is Southern Maine Health Care located?
Southern Maine Health Care is located at 1 Medical Center Dr, Biddeford, ME 04005. Find other locations and directions on Healthgrades.
Has Southern Maine Health Care won any recent awards from Healthgrades?
Yes, Southern Maine Health Care has been awarded with Pulmonary Care Excellence Award™ and Critical Care Excellence Award™ in the past two years.
Is Southern Maine Health Care highly rated with patients?
54% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Southern Maine Health Care score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Southern Maine Health Care?
Phone number, appointment information, and directions can be found on Healthgrades Southern Maine Health Care profile..
How does Southern Maine Health Care rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
On time, communicates well, staff respects her. Performed procedure easily