

United Memorial Medical Center
United Memorial Medical Center is a medical facility located in Batavia, NY. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
8% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUnited Memorial Medical Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
United Memorial Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 30 2025
Review for Dr. Haselsberger
Dr. Garg took care of my father for many, many years. He was compassionate and wonderful the entire time. When he found out my father had cancer, he cried with us. We love him.
Apr 29 2025
Review for Dr. Garg
All of the reviews are completely accurate - here is a 'doctor' who told me there was nothing more he could do for - even though Mr. pain doctor at Invision Heath (formerly The Brain and Spine Center) told me to see Dr. Sheldon. He is the most dismissive person I have ever met. I now live in...
Apr 29 2025
Review for Dr. Sheldon
Dr Hasselberger is an extremely kind person and genuinely cares about helping people. He's super knowledgeable and the visits are very pleasant because of his positive attitude. He's the best doctor I've ever had and I've had many being 75 years old
Apr 25 2025
Review for Dr. Haselsberger
This appointment was an absolute waste of time. Every time Dr Rajamani asked me a question about my health conditions and I answered I was met with skeptical looks as if I was lying to him. His demeanor is strange and off-putting. A lot of medical 'professionals' don't treat their patients like...
Apr 23 2025
Review for Dr. Rajamani
Location
United Memorial Medical Center
Frequently Asked Questions
Where is United Memorial Medical Center located?
United Memorial Medical Center is located at 127 North St, Batavia, NY 14020. Find other locations and directions on Healthgrades.
Has United Memorial Medical Center won any recent awards from Healthgrades?
Yes, United Memorial Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.
Is United Memorial Medical Center highly rated with patients?
58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does United Memorial Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at United Memorial Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades United Memorial Medical Center profile..
How does United Memorial Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He explained what my problem was in simple terms. I felt like he cared about my problems. He repaired my bunions and I was walking that day. Wow so pleased