VCU Medical Center Main Hospital
VCU Medical Center Main Hospital is a medical facility located in Richmond, VA. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceVCU Medical Center Main Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
VCU Medical Center Main Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 03 2025
Review for Dr. Lesko
Dr Melvin was very excellent in all she did for me in my hip surgery repair. She explained my situation very well. Even though I am from a different state when my accident happened, she put me at ease in helping me with follow-up care and what my next steps would be. I highly recommend her and...
May 02 2025
Review for Dr. Melvin
I had been seen by another orthopedic surgeon at a different hospital. The difference was unbelievable. Everything at VCU, Dr Ross and all other staff have been outstanding. The amount of information provided prior to surgery and after surgery was thorough and very helpful.
Apr 30 2025
Review for Dr. Ross
Dr. Bagwell was phenomenal with my 13 year old son. My son could have lost his life due to a hernia causing a bowel obstruction. He not only is incredibly thorough, he handles the children in his care with the utmost respect and as if they are his own. My son was terrified and as soon as Dr. Bagwell...
Apr 25 2025
Review for Dr. Bagwell
Dr. Betterman saw my daughter today and was absolutely wonderful. Extremely attentive to her concerns and listened with patience. Would highly recommend her. Incredible bedside manner.
Apr 25 2025
Review for Dr. Bettermann
Location
VCU Medical Center Main Hospital
Frequently Asked Questions
Where is VCU Medical Center Main Hospital located?
VCU Medical Center Main Hospital is located at 1250 E Marshall St, Richmond, VA 23298. Find other locations and directions on Healthgrades.
Has VCU Medical Center Main Hospital won any recent awards from Healthgrades?
Yes, VCU Medical Center Main Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.
Is VCU Medical Center Main Hospital highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does VCU Medical Center Main Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at VCU Medical Center Main Hospital?
Phone number, appointment information, and directions can be found on Healthgrades VCU Medical Center Main Hospital profile..
How does VCU Medical Center Main Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Why was my review deleted like I said I come into agreement with the comment that said she is very dismissive and the comment that says she lacks people skills. That was probably also deleted That is the truth. I?ve also experienced that and I?ve also experienced how she is condescending and how she...