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West Tennessee Healthcare Volunteer Hospital

Explore care at West Tennessee Healthcare Volunteer Hospital in Martin, TN, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

57%

Patient Experience Rating

16% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Deep blood clots in the lungs or legs following surgery

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

7% lower than the national average

57%

Would definitely recommend

16% lower than the national average

West Tennessee Healthcare Volunteer Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%65%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%82%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%88%

West Tennessee Healthcare Volunteer Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%77%

Providers

Provider Reviews

We have seen Dr Nwokolo for about 10 years probably or more. I don’t know if my husband would still be here if he wasn’t our doctor. We just love him. He is knowledgeable and very kind!!

May 03 2025

Review for Dr. Nwokolo

He is very proactive in his practice. His nurse called me on a Monday and said Dr. Nwokolo wanted to see me urgently. I was able to get in the next day and he referred me to an electrophysiologist, who I've seen twice. He is on top of my cardiac care.

May 01 2025

Review for Dr. Nwokolo

I would Love to see one of my doctors (Dr. Nuako) more often, but have been very pleased with who I have seen on my visits to the office. I feel like they are truly trying to get to the bottom of my issues so that I feel better.

Apr 28 2025

Review for Dr. Nuako

I was very comfortable talking to him. He explained everything what and how he was going to do things. Explained as to what I needed to do. And also what he did when he was going threw it himself. Very helpful.

Apr 28 2025

Review for Dr. Osborne

My appointment was on time, he listened to my concerns, he was very knowledgeable and helpful.

Apr 27 2025

Review for Dr. Cox

Location

West Tennessee Healthcare Volunteer Hospital

161 Mount Pelia Rd, Martin TN 38237

CallDirections

(731) 587-4261

Frequently Asked Questions

Where is West Tennessee Healthcare Volunteer Hospital located?

West Tennessee Healthcare Volunteer Hospital is located at 161 Mount Pelia Rd, Martin, TN 38237. Find other locations and directions on Healthgrades.

Has West Tennessee Healthcare Volunteer Hospital won any recent awards from Healthgrades?

No, West Tennessee Healthcare Volunteer Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is West Tennessee Healthcare Volunteer Hospital highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does West Tennessee Healthcare Volunteer Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at West Tennessee Healthcare Volunteer Hospital?

Phone number, appointment information, and directions can be found on Healthgrades West Tennessee Healthcare Volunteer Hospital profile..

How does West Tennessee Healthcare Volunteer Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

161 Mount Pelia Rd

Martin, TN 38237

Directions

(731) 587-4261