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Westerly Hospital

Westerly Hospital is a medical facility located in Westerly, RI. This hospital has been recognized for Outstanding Patient Experience Award™.

75%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

9% higher than the national average

75%

Would definitely recommend

10% higher than the national average

Westerly Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Westerly Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Providers

Provider Reviews

I am in the beginning stages of planning for hip replacement.The staff is very in tune with treating with with what feels like one on one care. As busy as Dr Kay’s practice is I find that remarkable.

Apr 23 2025

Review for Dr. Kay

Recommend him highly.

Apr 21 2025

Review for Dr. Damle

The reviews so far seem to have addressed office personnel, not Dr. Yanac. She is readily available, returns messages promptly, is very generous with her time, and is a great doctor.

Apr 19 2025

Review for Dr. Yanac

Great doctor ! Very knowledgeable -

Apr 12 2025

Review for Dr. Burns

Dr. Kleinhenz, his PA's and staff are Outstanding! I was having problems with my lower back which caused severe leg pain and numbness. I was hesitant on having spinal surgery, however Dr. Kleinhenz and his wonderful PA's put me at ease and made my decision easier. Concerns were addressed and...

Apr 12 2025

Review for Dr. Kleinhenz

Location

Westerly Hospital

25 Wells St, Westerly RI 02891

CallDirections

(401) 596-6000

Frequently Asked Questions

Where is Westerly Hospital located?

Westerly Hospital is located at 25 Wells St, Westerly, RI 02891. Find other locations and directions on Healthgrades.

Has Westerly Hospital won any recent awards from Healthgrades?

Yes, Westerly Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Westerly Hospital highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Westerly Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Westerly Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Westerly Hospital profile..

How does Westerly Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

25 Wells St

Westerly, RI 02891

Directions

(401) 596-6000