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Dr. Adel Boutros, MD

Dr. Adel Boutros, MD

Family Medicine*

Dr. Adel Boutros, MD is a family medicine physician in Lake Forest, CA. He is affiliated with medical facilities such as Foothill Regional Medical Center and Huntington Beach Hospital. He is accepting new patients and telehealth appointments.

1.7 Star Rating
Based on 46 reviews 1.7 Star Rating (46 reviews)

Practice

24432 Muirlands Blvd Ste 101 Lake Forest, CA 92630
Telehealth available

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Dr. Boutros' Reviews

Likelihood to recommend Dr. Boutros

1.7
46 ratings, 15 with a written review
5 star
17%
17%
4 star
0%
0%
3 star
0%
0%
2 star
2%
2%
1 star
80%
80%

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The doctor didn't even bothered to meet me. Just his nurse. She was absolutely lovely, but I paid $60 dollars for never even properly talking to the doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Maria in Lake Forest, CA – Apr 11, 2025
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Dr. Boutros has been my personal doctor for 20 years & is a excellent doctor. He is smart, compassionate, easy to talk to. The only thing is the wait is long in the lobby. Other than that great doctor. Personal who does referrals is fast & excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Julie Meadows – Apr 06, 2025
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This office is a JOKE
This Doctor and personnel they don’t answer phone calls, can’t get appointment!If you do get an appointment be assured you will 2 hours or more till he sees you!My pharmacy has been to reach him for 3 weeks no reply!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Aug 08, 2023
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Dr Boutros Adel saved my life.
Dr Boutros saved my life, he found out my headaches were due to a sinus infection and the cause of a sinus infection, a tooth root infection. May God Bless him Always. The other Doctors I saw before him didn’t figure it out and I was in excruciating pain. Dr Boutros prescribed the right meds, he is the Best Dr. ever. THANK YOU
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cecile Cado – Jun 14, 2023
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His is Fast, caring
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 26, 2023
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Dr. Boutros has been seeing patients in my Senior Living community for over 10 years. He is the kindest most patient doctor I have ever known. He is uniquely attentive to every patient in his care, giving each one is full attention at all times. Dr. Boutros is also one of the most knowledgeable physicians I have ever worked with, and he does house calls to boot. It is not unusual to see him visiting patients in our community at all hours of the night. He is also now my personal physician - so speak from a personal perspective in addition to a professional one.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Donahue Vanderhider, MSG Gerontologist – Nov 30, 2021
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The constantly open the office more than 15 minutes late. They rarely answer the phone after 10am. The front office is awful and referalls dont always get sent out and they dont even check who they refer you to. I wait 5 months to see a specialist who cancelled on me the day of my appt. And said they would call me to reschedule but 3 weeks later they never called me. I calles them twice andnthey said they would call me back to reschedule. I asked the PA at Dr. Boutros office for a referral to someone else and it never got sent l. A few days later i called and asked if my referral went out and they said it went out today. It still never went out. 2 months later i asked himnagain for a referral and explained the debacle and sent a referral to the SAME Dr. That ouldn't get me into the office in 6 months for me ER follow up that I was supposed to have within 3 day of being discharged from hospital. I also need an urgent surgery for 2 years and still dont have a surgeon or surgery date!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Does Dr. Boutros exist? Never seen him in the 2 y – Sep 21, 2021
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Very bad experience, poor responce for communication So many unnecessary consultations to make prolonged hospital stay in the hospital Poor communication between office person and physician Family will never ask him to see patient again
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 19, 2021
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If I could give this doctor zero stars I would in fact if I can give negative stars I would I assure you 100% the four reviews that are five stars are complete BS and probably left by his own staff how could they be over 31 one stars and for amazing reviews ? this is the worst doctor I’ve ever encountered in my entire life and I’m in my late 40s ! I’ve met the doctor once ! every other time it’s been an assistant of some sort .. who seem fresh out of school, probably there to get service hours! the one time I met the doctor my appointment was for 530 I arrived on time and I was told that I can wait in the lobby , which there was nearly 25 people waiting for their appointment ! I finally got to see the doctor around 8:45 PM and he possibly gave me one minute of his time —complete and utter disrespect for his patients —I wouldn’t wish this doctor on my worst enemy ! I’d rather go see my hamsters doctor to get me checked out than see him. Grade F-
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Mike K – Jan 08, 2021
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The worst front office, and very careless. I missed my appointments twice, as they supposed to call me because of Covid-19 phone consultation. I had waited about a month and finally I was not able to talk to the doctor. Finally, I changed my primary doctor.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Aug 05, 2020
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Very poor staff service. Communication gets lost between the Dr. And the staff. They will not follow through with prior Authorization for medication. Extremely unorganized. I don't recommend this office at all. I finally Changed Doctors. Very bad experience.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Allen – Jul 02, 2020
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Patient at the hospital he heads and one of the worst doctors I’ve unfortunately have had to encounter. Luckily my surgeon was from a different medical group and I cannot wait to leave prospect medical and his group of doctors.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Senna – Dec 31, 2019
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Dr. Boutros has been my doctor since 1986 and I highly recommend him as a great doctor. He has a great staff and his assistants are professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
John in Huntington Beach, CA – Jan 08, 2019
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I was there on Nov 2018, doctor put the referral for me to see 3 specialists, although staff were telling me that "ya, we sent the request" but they never did until 5 days passed! (they were lying to me) finally they submitted the request; after 2-3 weeks and when I didn't receive any update, I called my insurance, they said they spoke with Pearl (one of the staff member) and she voided the request!! What? I was waiting to see specialist for 3 weeks and she voided the request! without talking to
What went well
No results
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
Dec 28, 2018
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I am a patient of Doctor Boutros, and am undergoing a surgery on friday. I have yet to meet the actual doctor Boutros. He/She (I dont even know this,) Is never in the office. I always see his assistant Thao Duong, PA-C. Not even sure what PA-C is, but he seems helpful. I hope I've right diagnosis for my illness. Too late to get a second opinion as to do so would delay my upcoming surgery which could be cancer and I have no time to wait! Would love to give this "Doctor"But NEVER have gotten see!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
16 others found this helpful
Helpful
shelley in Lake Forest, CA – Aug 23, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Galveston

    Internship Hospital, 1992
  • District Of Columbia General Hospital|university Tx Med Branch Hosps|usc Research Fellowship

    Residency Hospital, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last one to three years
  • English

  • Arabic

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Locations

Practice

Office24432 Muirlands Blvd Ste 101 Lake Forest, CA 92630
1

Practice

Lakewood Park Health Center12023 Lakewood Blvd Downey, CA 90242
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