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Dr. Alberto Castiel, MD

Dr. Alberto Castiel, MD

Family Medicine*
35+ years of experience

Dr. Alberto Castiel, MD is a family medicine physician in Orange Park, FL and has over 35 years of experience in the medical field. He graduated from Universidad Tecnologica De Santiago School Of Medicine Sant in 1986. He is affiliated with Ascension St Vincent's Riverside. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 63 reviews 4 Star Rating (63 reviews)

Brought to you by and affiliated with

MDVIP - Orange Park, FL

Locations

MDVIP - Orange Park, FL

MDVIP - Orange Park, FL1677 Wells Rd Ste C Orange Park, FL 32073
1
Patient Favorite Award

Dr. Castiel is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at MDVIP - Orange Park, FL

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Dr. Castiel's Reviews

Likelihood to recommend Dr. Castiel

4.0
63 ratings, 34 with a written review
5 star
70%
70%
4 star
3%
3%
3 star
2%
2%
2 star
5%
5%
1 star
21%
21%

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Outstanding Care
What stands out for me is that Dr. Castiel is a thorough, candid, and most of all, a very kind doctor. Upon completion of my visit, It's always good to know that I've received the very best of care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Antoinette Scott – Mar 29, 2025
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A Doctor who cares
Dr. Castiel listens to you and never rushes. He understands what you need and always has the proper treatments. I would not want to have to go to anyone else. PLUS, the staff is excellent in getting you in to see the doctor without having to wait days and days while you suffer. This is one excellent and caring doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2024
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The kind of doctor we need more of.
Dr. Castiel is a doctor who is always staying up to date with conditions and treatments. He may not tell you what you want to hear but it is always what I need to hear. I appreciate Dr. Castiel for this reason and many more. As busy as he is he will always take the time to explain anything I have questions about and is always thorough in his care. His staff is always courteous, helpful and professional. If you want a doctor that will pat you on the back and tell you everything you want to hear hes not the doc for you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott – Mar 06, 2024
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Best family doctor in town
We have been visiting Dr Castiel for the last 15 years and can testify that he is the best doctor in town to both my wife and myself.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Juan and Marie – Jul 07, 2022
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Dr. Alberto Castiel is an absolute great doctor. I don't write reviews, but felt compelled to do this one. He has one of the best bedside manors a doctor could have. Explains diagnosis in a way you can understand. Staff is always kind, and helpful. Never waited more than a few minutes for appointment. Anyone looking for a new Doctor don't hesitate trying Dr. Castiel. You will not regret it !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Norman Pullin – Jan 30, 2022
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Best Doc ever. Been with him over 30 years. Usually a bit of a wait, bring a book, it’s worth the wait for quality medical care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Doc Culver – Dec 01, 2021
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I’d give a zero if I could! I called to get a letter stating that I was a caregiver of my 92 year-old mother-in-law.... Dr. Castiel say there’s not much known about the the Covid-19 vaccine.... obviously he doesn’t follow the science.... don’t recommend this physician AT ALL!!!!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Kathy Stanley – Mar 05, 2021
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I missed my appointment today and they squeezed me in last minute understanding I needed to be seen. Dr. Castiel was professional and personable. I’ve been going here for 10 years now. This latest visit was just a reminder they are accommodating and I feel like I’m in good hands with the office in OP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lacey O – Nov 25, 2020
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I moved to Florida over a year ago when my son-in-law was transferred to Jacksonville by the Navy. I have been going to North Florida Medical since I’ve been here and always saw the PA. (She was WONDERFUL) On my latest visit I was informed she’d left the practice suddenly and I needed to see Dr. Castiel. I am 66 years old and I had never been verbally attacked by a doctor until I saw him. He is the most hateful, arrogant person I have ever had the misfortune to come into contact with, doctor or otherwise. He ridicules, shames, and berates without giving a person time to understand why this is happening. He practically screamed at me because I said I had been monitoring my blood sugar and he insisted you can’t buy glucometers or test strips without a prescription. I guess he hasn’t been to Walgreens’s lately. Lol. Normally I’m very good at words but this caught me off guard and was so unexpected it left me nearly speechless. To this day I don’t know what set him off.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Cindy Montgomery in Jacksonville, FL – Aug 06, 2019
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Dr. Castiel and his team run a great practice. As a student that trained here, I can vouch for the thorough and personal care that they provide. I have to give a particular shout out to PA-C Mark Balister for being a fantastic mentor and healthcare provider :-)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mar 22, 2018
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Dr. Castiel & staff made me feel like family, wonderful feeling. I feel like I have found a great place for all my health issues to be cared for. I am looking forward to getting back to being healthy again. Dr. Castiel has a wonderful bedside manner, Thanks 4 your caring attitude!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mrs. Hall in Jax – Feb 23, 2018
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I would recommend Dr. Castiel to anyone who needs a caring doctor. My husband and I have been going to Global Family Care seeing Dr. Castiel for over fifteen years. He is the greatest. Love how he tells you in plain language just what is wrong and how to make it better. He takes the time to listen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carolyn Heath in Fleming Island, FL – Jan 14, 2018
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Dr. Castiel is very knowledgeable and very friendly. He is a good listener, and communicater. Both my wife and I think he is an excellent physician. His staff are also very efficient and helpful .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr. A. Stein in Jacksonville, FL – Jan 12, 2018
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Dr. Catiel's office and staff has provided us with exceptional care for over ten years. Not only do we feel well cared for and listened to, the atmosphere is friendly and welcoming. Without hesitation I recommend this office for your health care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna Foster in Orange Park, FL – Dec 20, 2017
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I generally don't do online reviews but in Dr. Castiel's case I felt compelled to do so. He has been our family doctor for 16 years. He is extremely knowledgeable with a good balance of prescribing meds. and encouraging life style changes. He will take the time necessary to address all your concerns and backs up his advice with solid science and research. A good family doctor is hard to find and that is why after moving from Orange Park to Savannah, GA. in 2009, we still continue to drive 2 hrs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Shakil Saulat in Midway, GA – Dec 16, 2017
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I have been a patient of Dr. Castial for 25 years he has always taken great care of me and my family
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bruce Appling in Middleburg, FL – Dec 07, 2017
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I have been a patient of Doctor Castiel for the last few years, and he and his staff are phenomenal. I gladly attest to the fact that he bends over backwards to both help a patient with their healthcare needs but also encourages them to make the necessary life changes. My favorite thing about this office is in the last two years of coming in for visits, I never wait or am inconvenienced as in other practices I have visited. You will not go wrong in choosing him as your Health Care Doctor.
What went well
No results
What could be improved
No results
Helpful
Jacksonville – Dec 06, 2017
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Dr. Castiel is by far the best physician ever. I have been with him for over 20 years and could never think of seeing anyone else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Candra Mahlke in green cove springs, fl – Nov 16, 2017
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I’ve been a patient for years and they have always provided me excellent service. Would recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Rick Cowman in Orange Park, FL – Nov 15, 2017
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I have been seeing Dr Castiel for more than 20 years. He is a great doctor. He is caring, compassion and takes the time to listen. I would highly recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Robin Denton in Jacksonville, FL – Nov 12, 2017
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About Me

Watch Dr. Castiel's Video

care philosophy

Global Family Care is dedicated to excellent service. With our attention to diagnostic detail, we are able to deliver individualized medical care to the members of our community. The entire family can be treated in our office as we are trained...read more

biography

Alberto Castiel, M.D., FAAFP is a Board Certified Family Physician. He was born and raised in Manhattan, New York City and received his undergraduate Bachelor of Science degree at St. John's University also in New York. He later trained at the...read more
  • Family Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Florida Health Sciences Center|university Of Florida Healthâ science Center Jacksonville, Fl Family Medicine 1992-1994

    Residency Hospital
  • University Of Florida Health Science Center Jacksonville, Fl 1991-1992|university Of Florida Health Sciences Center

    Internship Hospital
  • Universidad Tecnologica De Santiago School Of Medicine Sant

    Medical School, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Castiel is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Ascension St Vincent's Riverside

      1 Shircliff Way
      Jacksonville, FL 32204
      Recipient of 1
      hospital award

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality