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Dr. Alex Gershenhorn, MD

Dr. Alex Gershenhorn, MD

Gastroenterology*
20+ years of experience

Dr. Alex Gershenhorn, MD is a gastroenterologist in Middletown, NY and has over 20 years of experience in the medical field. Dr. Gershenhorn has extensive experience in Pancreatic Disease and Esophageal Disorders. He graduated from Ohio State University College of Medicine in 2000. He is affiliated with Garnet Health Medical Center. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 11 reviews 3.6 Star Rating (11 reviews)

Practice

155 Crystal Run Rd Middletown, NY 10941
Telehealth available

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Dr. Gershenhorn is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Gershenhorn's Reviews

Likelihood to recommend Dr. Gershenhorn

3.6
11 ratings, 4 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
27%
27%

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Incompetent and incompassionate
Doctor Gershenhorn and her office failed to properly document the results of my ultrasound evaluation. They also claimed to be able to perform the cyst removal procedure at their location but then changed their minds and told me to go elsewhere. They were then unable to give me an accurate procedure code to submit to the next provider who will perform the procedure. They gave me a range of codes since they failed to document the length and other morphological characteristics of the cyst.The entire visit felt rushed, no wonder she didn't document it correctly.So now I must get the ultrasound interpreted again before the surgery.We are talking about a cyst that is causing me pain and has not yet gone to pathology, so it could be cancerous. No compassion or care from the doctor.I have already contacted a lawyer and have made an appeal with my insurance company for a refund on the service. This isn't about some $35 copay, it's about not getting quality medical care.Avoid at
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
pdm – Oct 10, 2023
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Dr. Gershenhorn is a great doctor. His bedside manner is stellar. During an appointment for my wife she asked me if Dr. Gershenhorn could schedule me for an appointment and he saw me immediately that day as soon as my wife's appointment was finished, I didn't even have to leave the exam room. Nobody wants to have a colonoscopy but, Dr. Gershenhorn and his staff make you feel completely comfortable and relaxed. I would recommend Dr. Gershenhorn in a heartbeat.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
22 others found this helpful
Helpful
Charles Dabb Jr in Port Jervis, N.Y. – Jan 26, 2018
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Absolutely one of my favorite Drs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
22 others found this helpful
Helpful
Alisa Jongsma in Middletown, NY – Mar 11, 2017
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Dr Gershenhorn is very thorough and answers all questions in a simple matter. He is patient, caring and understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
22 others found this helpful
Helpful
Selenia Duclet Rivera in Middletown, NY – Sep 08, 2016
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About Me

biography

Dr. Alex Gershenhorn, MD is a gastroenterologist in Middletown, NY and has over 20 years of experience in the medical field. Dr. Gershenhorn has extensive experience in Pancreatic Disease and Esophageal Disorders. He graduated from Ohio State University...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Brooklyn Medical Center

    Fellowship Hospital, 2006
  • Beth Israel Medical Center - Petrie Campus

    Residency Hospital, 2003
  • Ohio State University College Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Gershenhorn is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Crystal Run Healthcare LLP155 Crystal Run Rd Middletown, NY 10941
    1

    Practice

    Crystal Run Healthcare Physicians LLP855 State Route 17M Monroe, NY 10950
    2
    • Call
    • Fax
    • Hours
      • Tue: 7:30am - 7:30pm
      • Wed: 7:30am - 12:00pm
      • Thu: 7:30am - 12:00pm
      • Fri: 7:30am - 12:00pm
    • Directions

    Practice

    Crystal Run Healthcare Physicians LLP61 Emerald Pl Rock Hill, NY 12775
    3

    Practice

    Crystal Run Ambulatory Surgery Center of Middletow95 Crystal Run Rd Middletown, NY 10941
    4
    • Call
    • Fax
    • Hours
      • Mon: closed
      • Tue: 8:30am - 4:30pm
      • Wed: 8:30am - 4:30pm
      • Thu: closed
      • Fri: closed
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Garnet Health Medical Center

      707 E Main St
      Middletown, NY 10940
      Recipient of 15
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality