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Dr. Alex Grilli, MD

Dr. Alex Grilli, MD

Ear, Nose, and Throat*

Dr. Alex Grilli, MD is a head & neck surgery otolaryngologist in Boston, MA. He is affiliated with South Shore Hospital. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 20 reviews 4.5 Star Rating (20 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available

Dr. Grilli is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Grilli specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Grilli's Reviews

Likelihood to recommend Dr. Grilli

4.5
20 ratings, 11 with a written review
5 star
80%
80%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
5%
5%

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First Visit.
My first visit ever with Dr. Grilli as a referral from my Primary Care Provider Office and could not let this opportunity go to express my pleasure and 100% satisfaction with everything and everyone I came in contact during my visit. Dr. Grilli spent sufficient time to explain and prescribe what he felt was needed after audio exam.
What went well
No results
What could be improved
No results
Helpful
Mar 18, 2024
Thank you for taking the time to share your... Read More
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The Best
This is a doctor whose persona radiates care, attention, respect, competence, professionalism, and more.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 23, 2023
Dr. Grilli's Reply –
Thank you so much for your positive comments!
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Excellent Physician
I saw Dr Grilli concerning nasal issues. He performed a thorough exam along with a detailed explanation which resulted in deviated septum surgery. The surgery went very well. I would recommend Dr Grilli for his expertise, professionalism, and overall bedside manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 12, 2023
Thank you for your kind words and this wonderful... Read More
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Great Office Staff, Very Rushed Visit
I visited Dr. Grilli’s office for a new patient consult regarding some ear issues that I’ve been dealing with. When I entered his office (which was 30 minutes before my scheduled appointment time), I was given a considerable amount of paperwork to fill out. Little did I know, I’d spend more time filling out the new patient paperwork (it took me about 15-20 minutes) than discussing my ear condition with the physician. After completing my audiogram, I was directed to a treatment room to meet with Dr. Grilli. When he met with me, the entire experience felt rushed (especially for a new patient consult) and the whole discussion with him lasted 5 to 7 minutes. It also felt as if he already knew what he was going to say to me before walking into the room without even examining me because he began discussing how he was going to treat me before he even examined me or had a discussion with me about my condition. I believe that he needs to focus on spending more time listening to his patients.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 24, 2023
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Visiting for my hearing
Very good. Answered all my questions
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 11, 2022
Dr. Grilli's Reply –
Thank you for sharing your positive experience!
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Listens, cares and explains stuff. Terrific Doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 12, 2021
Dr. Grilli's Reply –
Thank you so much for your positive comments!
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Saw Dr. Grilli this morning, for the first time. He was very easy to talk to, took time to answer all my questions, he carefully explained each step of the examination procedure and recommendations for further treatment. His Office staff was also personable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
AJB – Aug 07, 2020
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Dr. Grilli and his team have treated my son for 5 years and they have done an awesome job. I now have an issue and will be going to him. As a nurse with 34 years of experience I hold his and that of his team professionalism in a very high regard.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KAJ – Feb 04, 2020
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Dr. Grilli did an absolute horrendous job on my Septoplasty/deviated septum surgery. He made the drip and septum worse. I went to a 2nd surgeon and he confirmed with a CT scan that Dr. Grilli did "an awful job" on my septum. I was soo depressed because after the surgery I was constantly swallowing nasal drip and my breath was disgusting. I was even having suicidal thoughts it was so bad. I was considering a law suit but decided to just move on. Thank god the 2nd surgeon did a great job and I am breathing much better and the drip has subsided.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Sep 26, 2019
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Dr Grilli is exceptional. He communicates well and is easy to talk to. I feel very confident being under his care. The office staff was very helpful in getting me in early due to a cancellation. His nurse, Denise , was wonderful .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angela Solmonte-Godfrey – Jun 24, 2019
Dr. Grilli's Reply –
Thank you so much for your positive comments!
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Dr. Gilli and his nurse Denise are exceptional professionals.
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
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About Me

care philosophy

Dr. Alex Grilli is an ear, nose & throat (ENT) doctor at Mass. Eye and Ear, East Bridgewater. He offers care for general ENT, allergy, sinus & sleep disorders.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts New England Medical Center

    Residency Hospital
  • St Elizabeth's Medical Center

    Internship Hospital
  • Tufts University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Grilli is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Practice

    Eye Health Services Inc1 Compass Way Ste 100 East Bridgewater, MA 02333
    2
    Granite Medical Group Inc.500 Congress St Quincy, MA 02169
    3

    Affiliated Hospitals

    • South Shore Hospital

      55 Fogg Rd
      South Weymouth, MA 02190
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality