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Dr. Alexander Crean, MD

Dr. Alexander Crean, MD

Colorectal Surgery*

Dr. Alexander Crean, MD is a colorectal surgeon in Orange Park, FL. He is affiliated with medical facilities HCA Florida Orange Park Hospital and HCA Florida Memorial Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 41 reviews 4.8 Star Rating (41 reviews)

At a Glance

  • Area of ExpertiseDr. Crean specializes in the area of General Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals

More Colon & Rectal Surgery Specialists at HCA Florida Orange Park Hospital

Experience Check

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Dr. Crean's Reviews

Likelihood to recommend Dr. Crean

4.8
41 ratings, 38 with a written review
5 star
95%
95%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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Excellent!
Friendly and helpful staff, The Doctor knew exactly how to diagnose my condition.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Excellent, Friendly Doctor – Dec 06, 2023
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This Dr. Found problems that I had and he explained to me what was going on with my problema. I fell 100% when I visited him and my surgery was a blessing and successful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rhonda Grant – May 10, 2023
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Dr. Crean is Amazing!
Professional, courteous, pleasant
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Janie L Milfort – Feb 19, 2023
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Dr Cream was recommended to me by my primary care Dr after I had a bad experience with another physician. From the moment I walked in I knew I was in the correct place. Everyone was no nice and helpful and Theresa was the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nov 02, 2021
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Hemorrhoids bothering me with bleeding
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
George Rob Whiteman – Oct 26, 2021
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excellent visit
What went well
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Bernard – Jul 19, 2021
Thank you for the 5 star rating we are pleased... Read More
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Dr. Crean shows care and concern for his patients. I will very highly recommend Dr. Crean to friends, family and anyone seeking medical needs in the areas of colon/intestine surgery.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maureen – Jun 24, 2021
Thank You for your feedback, we are please you... Read More
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This was my post op visit from surgery this past Saturday to check on everything. Dr Crean tried a new technique with a "rubber band placement" to try and help with drainage and pain control from a fistula until I can get started on medication. The surgery seems to be working with the drainage noticing a significant decrease and pain decrease as well. Dr. Crean I feel went above and beyond not knowing if this surgery was even going to help or not to take the time with me anyways on the weekend and perform it to help me get back to a semi-normal ADL. I am very happy with the care that I've received from Dr. Crean at this time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nicole – Jun 24, 2021
Thank you for your feedback! We try hard to make... Read More
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Dr. Crean and his staff were wonderful. Kind. Gentle. And most importantly, extremely proficient. I recommend them to anyone looking for medical expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dale Hankins – May 11, 2021
Thank You for your feed back in is important to... Read More
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Very pleased with care I received from Dr Crean and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gail Nichols – May 10, 2021
Thank You for your feedback we are please your... Read More
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Dr Crean is awesome and very compassionate! He made sure I had the best care before surgery and afterwards at every follow up appointment. He made it clear that I could call at anytime if I experienced any issues. I highly recommend this physician, he's the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Relley – May 03, 2021
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Very pleased with the way Dr Crean took care of me. Everything was clearly explained and easy to understand. Excellent bedside manner. Thank You Dr. Crean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ralph Clutter – May 03, 2021
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Dr Crean and staff worked quickly to schedule much needed surgery. The process was transparent and treatment / follow ups were thorough. Dr and staff were very attentive during the entire process. Cant say enough good about them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherrie S. – Apr 05, 2021
Thank You for your feed back we are happy to hear... Read More
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Yes, he asks all the questions that let him know how much i am improving and advises me what to continue doing to finish healing. He listens to all the things i might tell him that concern me. checked my incisions which are healing well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2021
Thank You for your feed back. We are glad that... Read More
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It's so hard to find a good colon and rectal surgeon and after doing so much research we thought we had found a great Doctor with Dr.Crean but we were wrong. My husband and I have tried several times calling his office to speak to him but all his receptionists said they will give him the message but he never calls back. Rachel is their surgery coordinator and she is so irresponsible and never available. Every single time we called to schedule surgery we were directed to her voicemail. After being persistent for a long time we finally were able to schedule surgery for Feb.17th but before the surgery date we called ahead of time to reschedule because we had not gotten the results back for bloodwork and Covid19 test that were required before surgery. But apparently Rachel doesn't listen to voicemails because now Dr. Crean refuses to perform surgery on my husband because apparently he was a no show. Eventhough surgery is fully paid for. I'm sorry that your staff is so incompetent.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Steve Jernigan – Mar 16, 2021
I am so sorry to hear that you had trouble... Read More
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I was in serious pain with my colon Dr Crean did a fantastic job Everyone here is very friendly and do a great job they make you feel very cared for i would refer this office and Dr Crean to anyone Again made my health so much better after the surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cynthia Bowers – Mar 08, 2021
Thank You for your feed back Dr Crean and staff... Read More
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Meeting Dr Crean was a wish come true. I was in a terrible place with prolapsed bowel,bleeding,throbbing and totally uncontrolable pain and discomfort.He supported me from day 1 gaining my total confidence. His expertise along with his kind gentle mannerisms,produced an unbelievable comfort factor. Dr Crean was extremely comprehensive encompassing previous surgeries correlating past and current medical history. My surgery was extremely successful when I had been told it could not be done... He is the "BEST"!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Ciaramella – Feb 23, 2021
Thank you for your feed back we are pleased you... Read More
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Dr. Crean and his entire staff were very polite and very courteous. Dr. Crean is amazing at what he does! I'd definitely recommend him! Thank you Dr. for EVERYTHING!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve E. – Feb 09, 2021
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The visit was very informative, i just need to stay on course. Dr. Crean recommend that I add fiber to my diet and take the fiber the same time daily. The doctor also explained how the digestive system works with the intake of foods.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Symanthia Stewart – Feb 02, 2021
Thank You for your feedback, our physicians and... Read More
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I am so happy to have found Dr. Crean. This was the third doctor I've seen about my "issue" and, hands down, he had the best "bedside" manner and treatment plan. He truly seems to care about the patient and suggests a treatment plan that best works for the individual. He also validated my concerns which goes a long way when experiencing discomfort. Highly recommend this doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny – Feb 01, 2021
Thank You for your feed back, Dr Crean and Staff... Read More
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About Me

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biography

This physician is accepting telehealth visits. Dr. Alexander Crean is a colorectal surgeon. He earned his medical degree from the Medical College of Georgia. He completed his residency at Hahnemann University Hospital and Drexel University College...read more
  • Colorectal Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stony Brook University Hospital And Winthrop University Hospital

    Fellowship Hospital
  • Hahnemann University Hospital And Drexel University College Of Medicine

    Residency Hospital
  • Augusta University Medical College Of Georgia

    Medical School
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • HCA Florida Orange Park Hospital

    2001 Kingsley Ave
    Orange Park, FL 32073
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    66%
    Patients said their room and bathroom were always kept clean

    1% lower than the national average

    View all patient feedback
  • HCA Florida Memorial Hospital

    3625 University Blvd S
    Jacksonville, FL 32216
    Recipient of 26
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality