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Dr. Alissa Collins, MD

Dr. Alissa Collins, MD

Otolaryngology-Head and Neck Surgery*
10+ years of experience

Dr. Alissa Collins, MD is an otolaryngology-head and neck surgery specialist in Durham, NC and has over 10 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 2012. She is affiliated with medical facilities Duke Health Raleigh Hospital and Duke University Hospital.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

2301 Erwin Rd Durham, NC 27705
(407) 667-0444

At a Glance

  • Areas of Expertise
    Dr. Collins specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Collins' Reviews

Likelihood to recommend Dr. Collins

2.6
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Phenomenal doctor!
Dr. Collins is a phenomenal and friendly laryngologist who has always taken time to address my concerns as a subglottic stenosis patient. I’m blessed to be on the “good” end of this disorder where I’ve only had 2 surgeries in 5 plus years . She has always promptly answered any questions I’ve had towards treatment or calmed me when my breathing feels off.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 28, 2024
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No good
Do not go to this doctor.... No good
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Sep 15, 2024
×Post a ResponseAre you Dr. Collins?
Horrible
Most uncaring doctor and has no compassion for her patients. I have never seen a doctor like her before. I believe she should find another profession that doesn’t care for people. Especially if you are elderly her demeanor is so offensive that you don’t feel comfortable discussing any health issues with her.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
2 others found this helpful
Helpful
Apr 13, 2024
×Post a ResponseAre you Dr. Collins?
I have had 19 surgeons in my life. Everyone of them would stop by after surgery and let you know how things went. Not Dr Collins. I was left with a different intern every time which led to huge differences in treatment in medication and treatment. She is late for everything and does not ever update you as to when you might see here. She missed my follow up appointment to a surgery. Never showed up. Nada, zilch, nothing. There are much options available. Stay away from team.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jeff Doughty – Oct 22, 2021
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Dr Collins is caring and compassionate, very thorough and informative. I will forever be grateful that I made an appointment with her and not someone else. After being misdiagnosed for the past several years she knew what was wrong, we scheduled surgery and I can breathe normally for the first time in years. Dr. Collins literally gave me my life back!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 02, 2020
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Know Before You Go

About Me

biography

Dr. Alissa Collins, MD is an otolaryngology-head and neck surgery specialist in Durham, NC and has over 10 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 2012. She...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 2012
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Duke University Hospital2301 Erwin Rd Durham, NC 27705
1
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Practice

Duke Medicine Plaza3480 Wake Forest Rd Raleigh, NC 27609
2

Practice

Duke University Health System Inc3400 Wake Forest Rd Raleigh, NC 27609
3

Practice

Duke Eye Center of South Durham234 Crooked Creek Pkwy Durham, NC 27713
4

Affiliated Hospitals

  • Duke University Hospital

    2100 Erwin Rd
    Durham, NC 27705
    Recipient of 12
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    View all patient feedback

  • Duke Health Raleigh Hospital

    3400 Wake Forest Rd
    Raleigh, NC 27609
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality