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Dr. Amber Hyde, MD
Family Medicine*
15+ years of experience
Dr. Amber Hyde, MD is a family medicine physician in Irving, TX and has over 15 years of experience in the medical field. She graduated from St. Matthews University School of Medicine in 2005. She is affiliated with medical facilities such as Methodist Mansfield Medical Center and Methodist Charlton Medical Center. She is accepting new patients and telehealth appointments.
2.8 Star Rating
Based on 58 reviews 2.8 Star Rating (58 reviews)
Practice
3021 Gateway Dr Ste 295 Irving, TX 75063Telehealth available
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Dr. Hyde's Reviews
Likelihood to recommend Dr. Hyde
2.8
58 ratings, 19 with a written review
| 5 star | 41% | 41% |
| 4 star | 2% | 2% |
| 3 star | 0% | 0% |
| 2 star | 10% | 10% |
| 1 star | 47% | 47% |
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Worst Dr Appointment EVER.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Why – Feb 08, 2023
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After moving to Mansfield from out of state I was hoping Dr. Hyde would be my new primary doctor. I found her to be unprofessional and in need of culture sensitivity training. She mentioned that I did not speak with an accent and apologized for almost for her reaction after I told her my religion. I never returned to her and no one bothered to call with my lab results.
What went well
- Appointment scheduling
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 02, 2020
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Best doctor I've ever had.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Tom R – Jan 30, 2020
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I wouldn't recommend my enemy go to her!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Dec 20, 2019
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Dr. Hyde was my Dr. for five years until yesterday. I was four minutes late, let me repeat this, four MINUTES late, I had to reschedule. My response was “are you kidding me!” Every office visit I intentionally schedule first in am. Never has Dr. Hyde seen me exactly on time. Usually had to wait at least 10-15 minutes. Now I’m refused treatment because 4 minutes. Dr. Hyde nor her nurse would talk to me. Basically I was told to find another Dr. Left with the staff laughing at me. Humiliating.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Apr 06, 2019
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I really enjoy Dr. Hyde ,she is wonderful .I referred husband and children to her .They love her too .I think the reason she is booked up is because she is such a great Dr. everyone wants to go and see her .
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 03, 2019
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She talks more than she listens..and before I knew it the office visit was over..I didn’t feel like I got any of my questions answered..should have been a psychiatric dr .
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 26, 2019
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I have been seeing Dr. Hyde. She’s good doctor. But I was 4 MINUTES late for my appointment today and was asked reschedule. I took time off from work to drive to this appointment and she refused to see me. This is so hypocritical since she made to wait 20 minutes during my last visit. I won’t be going back to her again.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Grand Prairie – Feb 13, 2019
Thank you for your feedback. Unfortunately... Read More
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Dr. Hyde is a straight shooter when it comes to your health. She is interested in your health and will provide you with the best information possible. I highly recommend Dr. Hyde.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mansfield, TX – Nov 02, 2018
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THE FRONT OFFICE STAFF IS THE ISSUE!
Dr. Hyde is a nice. I really liked her, BUT I have CHANGED DOCTORS BECAUSE OF THE INCOMPETENCE OF THE OFFICE STAFF! The office moved, neither me, nor any of the 3 other patients and families after me knew ANYTHING about the office move. EVERYONE WAS LOST AND UPSET about the lack of notice! But I WAS THE ONLY PATIENT NOT SEEN! I was also the only patient of color there! An hour later they called me, about a past due, year old bill! Repeated issues with office
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
4 others found this helpful
Helpful
Dana in Cedar Hill, TX – Sep 27, 2018
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Wonderful experience with the entire staff! Very thorough exam with no rush!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Amber in Mansfield, Texas – Mar 30, 2018
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I was seeing dr hyde for about 2 years. They would say I needed a medication and when my insurance company denied the medication. There was never a follow-up or a new medication. When I asked what was going on I was told by Dr. Hyde that I had to call insurance and figure it out that they don't have time. The office is very unprofessional not friendly at all. You can tell they hate thier jobs. Would never recommend this office.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Rodney Harbert in Fort Worth , TX – Oct 12, 2017
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She was my Dr. for a year. She would run all kind of test then on the follow up visit she wouldn't bring up any of the results. I felt like I was in a drive through every time. My prescriptions we're never called in. Just a waste of my time.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Mr. James in Mansfield, TX – Sep 12, 2017
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I call when my husband or daughter is sick and am told that she has no opening and I can go to urgent care. The staff is extremely rude. They have no compassion or seem to care about patients. I work in healthcare and it's very disappointing to see an office ran like this with employees that obviously need to find another line of work if they aren't there to help patients. Do yourself a favor and find another doctor... I am
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
8 others found this helpful
Helpful
Mansfield, TX – May 23, 2017
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I pray this place gets shut down!!!!! Awful evil staff!!! Medical Board you are definitely due for a visit here!!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Ft Worth, TX – Apr 06, 2017
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Next exp. Scheduled appt for daughter a month ahead while home for Spring Break. Arrived just prior to 2pm for a 2pm appt and was told that we would have to reschedule. Why? Because we were supposedly told that we needed to arrive 30 mins early as a new patient. Asked for office manager who was rude and told me that they tell every new patient that. Refusing to except the fact that maybe I wasn't told and refused to see my daughter as well. Refuse to waste anymore time trying to see Dr. Hyde.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Wait times
What could be improved
- Staff wasn't friendly
6 others found this helpful
Helpful
Crowley, TX – Mar 14, 2017
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Dr Hyde when I switched over to ur care from the other doctor I had before u I explained to u how she was rude impatient and wouldn't answer them but now your worse than my other doctor and I made it clear to your receptionist I never wanna see you again
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Amber harper in Arlington, TX – Feb 21, 2017
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I've had Dr. Hyde as a primary care physician, but lately her services have been terrible. In two years, I have not seen her but her PA. I booked an appointment with her finally a month out and when I was six minutes late to my appointment, they told me I would have to reschedule and the next appointment wouldn't be for another month. I wish her the best, but it is time for me to start looking for a new doctor. She does not care for even the clients she has had for years.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
8 others found this helpful
Helpful
N27 in Mansfield, TX – Oct 04, 2016
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I love Dr. Hyde. She is patient, caring, and knowledgeable. I sent my mom to her, and we both appreciate her competence and bedside manner:-)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lisa Jackson in Grand Prairie – Aug 02, 2016
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Leave a review
How was your experience with Dr. Hyde?Overall Patient Satisfaction
58responses
Likelihood of recommending Dr. Hyde to family and friends is 2.810345 out of 5
About Me
care philosophy
Every member of your family- from infants to teens and adults, has easy access to high-quality, acute, chronic, managed, and preventive care.Family Medicine
Pediatric Medicine
Adult Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
John Peter Smith Hospital
Residency Hospital, 2008St. Matthews University School Of Medicine
Medical School, 2005Sam Houston State University
Undergraduate School, 2000
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Brent Woodall Foundation for Exceptional Children3021 Gateway Dr Ste 295 Irving, TX 75063
Affiliated Hospitals
- Recipient of 4
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
81%Patients would recommend the hospital to friends and family16% higher than the national average
- Recipient of 7
hospital awardsPatient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
78%Patients said their room and bathroom were always kept clean11% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
Other Family Medicine Physicians
Get convenient access to a Doctor right now with little to no wait.
CareNow Urgent Care - Las Colinas-Macarthur
7400 N MacArthur Blvd
Irving, TX 75063
Today: 8:00am-8:00pmOPEN NOW