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Dr. Amor De La Cruz, MD

Dr. Amor De La Cruz, MD

Family Medicine*

Dr. Amor De La Cruz, MD is a family medicine physician in Vancouver, WA. She is affiliated with Kaiser Sunnyside Medical Center. She is not accepting new patients.

2.6 Star Rating
Based on 8 reviews 2.6 Star Rating (8 reviews)

Practice

12607 SE Mill Plain Blvd Vancouver, WA 98684
Telehealth available

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Dr. De La Cruz's Reviews

Likelihood to recommend Dr. De La Cruz

2.6
8 ratings, 6 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
50%
50%

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Bad experience
I could never see this doctor and when I did it was awful. I was paneled with this doctor 4 years ago and I have not seen her but 2 times. Once for heart and other issue. I felt she did not care one bit. She offered no labs no imaging. I ended up having a bad case of pneumonia she did not treat me for. I went to urgent care and it was diagnosed there. Then I had to see a PA who a couple of times treated me like I was a child. I saw a nurse practitioner once who I felt gave thorough care. However when I went to reschedule with the NP, not there anymore. I’m writing this before I change health plans because I think patients should know they’re never going see their primary care doctor At Kaiser. They place you with a doctor but then they make you “fish to find” a same-day provider.oh and you’ll never see the same one twice usually because they don’t stick around.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Tired of Kaiser – Aug 10, 2022
Hello, we are sorry to hear you are not happy... Read More
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Absent from the clinic most, if not all of 2020. Total disregard for concerns I physically pointed at and she moved my hand to my hip, telling me I lost so much weight it was just my hip. Now I have a rare disease diagnosis that she could have helped me prevent or at least manage because she was dead wrong. Has her PA do all the communication and they never look at my total health. For example, being told to take Advil when I cannot because I'm a heart patient. Very bad experiences. Allowed a huge gap in lab testing that could have prevented a current problem. No coordination with other doctors on my health care team.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 02, 2020
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Responds to my needs, very available. Very professional. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
dory – Feb 02, 2020
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Dr. De la Cruz has become hurried and ignores the complaints and concerns patients' have about their health. Dr. De la Cruz also has no understanding about chronic illness, particularly autoimmune disorders, instead of having a conversation with patients about scientific research and personal experiences around a condition she makes assumptions based on flawed science. Dr De la Cruz's over simplifications about autoimmune disorders could have done real harm if I didn't do my own research.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 19, 2018
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Great doctor actually cares about a person
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Portland, OR – May 24, 2017
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I have been to doctors all over the world and De La Cruz is by far the most incompetent, inconsiderate, apathetic providers. Please avoid this doctor at all costs. She prescribes medicines without asking about possible allergies. She makes patients repeat themselves only to not listen to them. She asks if a note to an employer is required after the patient advises that they are on vacation.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
John P in Vancouver, Wa – Nov 11, 2016
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About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser Permanente Cascade Park Pharmacy12607 SE Mill Plain Blvd Vancouver, WA 98684
1

Practice

Kaiser Foundation Health Plan of the Northwest7101 NE 137th Ave Vancouver, WA 98682
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 12:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Spartanburg Regional853 N Church St Ste 510 Spartanburg, SC 29303
3

Affiliated Hospitals

  • Kaiser Sunnyside Medical Center

    10180 SE Sunnyside Rd
    Clackamas, OR 97015
    Recipient of 13
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality