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Dr. Amy Chen, MD

Dr. Amy Chen, MD

Dermatology*
15+ years of experience

Dr. Amy Chen, MD is a dermatologist in Cromwell, CT and has over 15 years of experience in the medical field. Dr. Chen has extensive experience in Skin Cancer & Excision. She graduated from FORT WAYNE COLLEGE OF MEDICINE in 2007. She is affiliated with Middlesex Hospital. She is accepting new patients.

3.3 Star Rating
Based on 11 reviews 3.3 Star Rating (11 reviews)

Practice

1 Willowbrook Rd Ste 2 Cromwell, CT 06416

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Dermatology. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.3
11 ratings, 8 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
36%
36%

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no bedside manner
Dr Chen is gruff and seems to not care about her patients. She rushes you out of the office and appears to scold you if you have any questions. God forbid you ask about something new, she will tell you, you should have made another appointment for that. And the appointment will be a few months out. It's all about the money for her. I have had several dermatologists in my lifetime, who have not treated me as poorly as Dr Chen.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Appointment was rushed
1 other person found this helpful
Helpful
Aug 30, 2024
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Quick to prescribe without understanding issues
Spent very little time with patient, prescribed medication. After 6 months on medication and additional visits no improvements to condition. No tests were conducted to confirm the condition and after no improvements from medication the diagnosis was very quick to move to a new medication.
What went well
  • Listened & answered questions
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Feb 09, 2024
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It is not Dr Chen who I would not recommend as I never met her but rather the practice, Central CT Dermatology. When I arrived for my appt today with Dr Chen, I was told that I could not see her unless I first left a $100 deposit or a credit card # on file. This was supposed to have been told to me when I made the appt but was not. I expected some flexibility in resolving this situation, for one reason because I had driven 23 miles to this office, but the ofc manager made it clear that the Drs set the policy and there were no exceptions. It appears the Drs philosophy is money driven only, does not reflect the degree of courtesy, flexibility, and professionalism I experience with my other Drs. I consider myself lucky to have discovered their priorities and not to be associated with this practice.
What went well
  • Wait times
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
R G Thompson – Nov 02, 2021
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Rushed me through like a drive through. Barely discussed my symptoms and just prescribed a bunch of medicine. This doctors is a perfect example of what is wrong with the U.S medical system.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Stephanie Meyers – Feb 05, 2021
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The staff was friendly. I was easily able to get an appointment. Dr Chen is wonderful. I have recommended her to friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 14, 2020
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Wonderful, caring and smart, staff awesome, thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Noreen (Betty) Martyszczyk – Sep 05, 2019
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Professional and courteous treatment by Dr. Chen and the staff! I really like this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 23, 2019
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Thorough, smart, personable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Washington, DC – Oct 28, 2016
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About Me

biography

Dr. Amy Chen, MD is a dermatologist in Cromwell, CT and has over 15 years of experience in the medical field. Dr. Chen has extensive experience in Skin Cancer & Excision. She graduated from FORT WAYNE COLLEGE OF MEDICINE in 2007. She is affiliated with Middlesex Hospital. She is accepting new patients.
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fort Wayne College Of Medicine

    Medical School, 2007
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care For Eczema (Sponsored)

Locations

Practice

Central Connecticut Dermatology PLLC1 Willowbrook Rd Ste 2 Cromwell, CT 06416
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 5:00pm
  • Directions

Practice

Office21 South Rd Farmington, CT 06032
2
Office40 Dale Rd Ste 100 Avon, CT 06001
3

Affiliated Hospitals

  • Middlesex Hospital

    28 Crescent St
    Middletown, CT 06457
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality