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Dr. Andrew Chen, DO

Dr. Andrew Chen, DO

Medical Oncology*
20+ years of experience

Dr. Andrew Chen, DO is a medical oncologist in Bend, OR and has over 20 years of experience in the medical field. Dr. Chen has extensive experience in Pancreatic Neoplasms, Gastrointestinal Neoplasms, and Renal Neoplasms & Resection. He graduated from Touro University California College of Osteopathic Medicine in 2002. He is affiliated with medical facilities such as Lake District Hospital and St. Charles Bend. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 11 reviews 4.3 Star Rating (11 reviews)

Practice

2500 NE Neff Rd Bend, OR 97701
Telehealth available

Make an Appointment

(541) 706-5800

Hospital Highlight

Dr. Chen is affiliated with St. Charles Bend Bend, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Chen specializes in the areas of Hematology, Medical Oncology & Oncology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.3
11 ratings, 9 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Dr. Chen
I’ve been a patient of Dr. Chen’s for a couple of years. He was recommended to me by my previous oncologist who moved away. I have been very pleased with Dr. Chen’s expertise, recommendations, and knowledge of my blood cancer. He answered all my questions, went over my recent blood tests that monitor my disease, we discussed side effects of the maintenance medication I take, and he made a suggestion to try a medication that will possibly improve my peripheral neuropathy. Merry
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 12, 2022
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Dr. Chen is remarkably insensitive. He did not introduce himself at our first, ordered a wrong medication, and provided very little insight into cancer management.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 19, 2022
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This was my first visit with Dr. Chen. He had reviewed my records and was ready to answer any questions I had . I had tests coming up and he was already "on it" and explained what the tests would tell him. I felt assured that he was with me in my health journey.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J. Veverka – Feb 02, 2022
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I appreciate the professionalism, communication skills and high quality of care provided by Dr Chen.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 29, 2022
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Dr. Chen has provided excellent medical advice in the treatment of my blood disorder this past year. His passionate and personal treatment has led to a significant improvement in my personal health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph Loe – Oct 28, 2021
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Dr. Chen has been my oncologist for almost a year now. He is professional, kind, and lays everything out in a way that is easy to understand and never makes me feel rushed or like I am “just another patient”. I can’t recommend him enough for anyone navigating the channels of cancer and cancer treatment. He listens and addresses all of my concerns and ensures that I understand each step of treatment. The entire staff in the oncology department (administrative staff, infusion nurses, RNs, etc) is warm, professional, and kind. This makes getting through a difficult treatment so much easier. I can’t recommend them enough. You are in the best care with Dr. Chen and Summit Health!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 22, 2021
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Very bad very rude not an expert in porphyia
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Milo Braich – Aug 19, 2019
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Dr. Chen is an extremely kind and compassionate provider. He is very knowledgeable and takes his time with his patients answering all your questions. He is one of the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kacy in Madras, OR – Nov 25, 2017
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Took his time with my mother and is very gentle and kind. We are very disappointed he moved to Bend. We may just have to follow him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 07, 2016
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Leave a review

How was your experience with Dr. Chen?

Know Before You Go

About Me

care philosophy

Helping my patients and their families feel comfortable is a big part of my job. Being able to treat patients close to home at a community clinic that offers the expertise of OHSU Knight Cancer Institute is a big help in spreading that peace of mind.

  • Medical Oncology

  • Hematology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Utah

    Fellowship Hospital

  • Legacy Emmanuel Hospital And Medical Center

    Residency Hospital

  • Touro University California College Of Osteopathic Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Hematology
- 
Medical Oncology
American Board of Medical Specialties
- 
Oncology†
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Mandarin

Focus on Breast Cancer

Locations

Practice

St. Charles Bend2500 NE Neff Rd Bend, OR 97701
1

Practice

Bend Memorial Clinic LLP1501 NE Medical Center Dr Bend, OR 97701
2

Practice

St. Charles Health System Inc.1541 NW Canal Blvd Redmond, OR 97756
3

Affiliated Hospitals

  • St. Charles Prineville

    384 SE Combs Flat Rd
    Prineville, OR 97754

    How patients felt about the care they received at this hospital.

    82%
    Patients said their room and bathroom were always kept clean

    5% higher than the national average

    82%
    Patients said they were given information about recovering at home

    6% lower than the national average

    View all patient feedback

  • Lake District Hospital

    700 S J St
    Lakeview, OR 97630

    How patients felt about the care they received at this hospital.

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    75%
    Patients said they were given information about recovering at home

    13% lower than the national average

    View all patient feedback

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality