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Dr. Andrew Fay, MD

Dr. Andrew Fay, MD

Internal Medicine*
30+ years of experience

Dr. Andrew Fay, MD is an internist in South Hadley, MA and has over 30 years of experience in the medical field. He graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1994. He is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. He is not accepting new patients.

5 Star Rating
Based on 56 reviews 5 Star Rating (56 reviews)

Baystate Medical Practices - Adult Medicine - South Hadley

470 Granby Rd South Hadley, MA 01075
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Fay specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Fay's Reviews

Likelihood to recommend Dr. Fay

5.0
56 ratings, 49 with a written review
5 star
96%
96%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Dr.FAY is my PCP.I have been with him for over 12 years.I would never ever want another Doctor. I love DR.Fay. He is the best doctor ever. He is attentive, spends as much time as needed. Explains everything.He is courteous, friendly and smart. I give him a hundred stars.I love him. Am so happy, he is my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Perry – Mar 16, 2025
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ALL GOOD. THANKS
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 23, 2024
We are so happy to hear it was a positive... Read More
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My doctor's one of the best I had He's a keeper
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 12, 2024
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Everything went well.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 10, 2024
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Great Service
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 26, 2024
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Dr. Fay is outstanding.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 23, 2024
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Dr Faye is an excellent primary care provider and more. I have been seeing Dr Faye for the most part of my life and is very knowledge about about my situations. Upon telling him I had a sharp pain in the back of my head about a year and a half before not even sure why I said that he wanted to send me for an MRI for possible [...]. Sure enough there it was [...]. He's a very good doctor and very knowledgeable.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 22, 2024
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Good
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 21, 2024
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Always a good experience with the doctor
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 19, 2024
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I was supposed to have a phone visit, but I was very nervous about chest pains I was having, so the office was very nice and let me come in and gave me a EKG which was normal. It reassured me I didn't need to run to the ER, since the EKG was normal, I would have wasted several hours, when it wasn't necessary.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 23, 2023
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My visits with Dr. Fay, since 1998, have consistently consisted of helpful, empathetic and knowledgeable care!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 15, 2023
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I am always treated very well by the staff & doctor.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 07, 2023
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Staff is amazing
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 04, 2023
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Wait time was less than 10 minutes at the reception although I was 30 minutes early for the appointment
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 19, 2023
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The Very Best Doctor
I’ve been with Dr. Fay since he started at the Raymond Center over 25 years ago. I trust him with my life. He’s very professional, knowledgeable and really cares about his patients. It’s nice to know I am in good hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dianne Isabelle – Nov 14, 2023
Thank you so much for taking the time to share... Read More
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[...] and Dr Fay are the greatest!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 10, 2023
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*Dr. Fay and his staff give us very good care and service.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 22, 2023
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I always receive the best treatment from Dr. Fay and his staff.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 23, 2023
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Always a pleasure to visit dr fay and staff at Raymond center. Very knowledgeable medical staff from check in to examination.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 10, 2023
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Very knowledgeable nurse and doctor about my health care and medical conditions
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 25, 2023
Thank you so much for taking the time to share... Read More
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Leave a review

How was your experience with Dr. Fay?

About Me

biography

Dr. Andrew Fay, MD is an internist in South Hadley, MA and has over 30 years of experience in the medical field. He graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1994. He is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. He is not accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts / Boston Campus

    Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Baystate Medical Practices - Adult Medicine - South Hadley

1

Affiliated Hospitals

  • Baystate Noble Hospital

    115 W Silver St
    Westfield, MA 01085

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Holyoke Medical Center

    575 Beech St
    Holyoke, MA 01040

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality