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Dr. April Lowenthal, MD

Dr. April Lowenthal, MD

Family Medicine*

Dr. April Lowenthal, MD is a family medicine physician in Hilo, HI. She is affiliated with medical facilities such as Piedmont Athens Regional Medical Center and Hilo Medical Center. She is accepting telehealth appointments.

2.8 Star Rating
Based on 13 reviews 2.8 Star Rating (13 reviews)

Practice

1178 Kinoole St Hilo, HI 96720
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Lowenthal specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lowenthal's Reviews

Likelihood to recommend Dr. Lowenthal

2.8
13 ratings, 9 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
54%
54%

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Does not practice compassionate care, wooden
This is a rubber stamp doctor who is wooden and unconcerned about the patient. Just another car in the shop.
What went well
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Dissed – Jan 08, 2025
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Terrible bedside manner
Went to see this "Dr" for my yearly physical. She did everything a yearly physical will require however after discussing my skin issues I've had in the past and my allergies to triple antibiotic ointment. I have had simple cut turn into a serious reaction that with continued use caused an infection. I was prescribed another ointment from a dermatologist from Oahu but she refused giving me the same prescription. I was told to use vaseline if I cut myself I was not happy with that response. There is no consumer safety involved in what I was asking for. She then proceeded to ask me where I was from and then continued with I worked in Australia I think I understand how you feel. I'm sorry but trying to relate to me by where I'm from that's insulting and I didn't feel it was necessary to ask. Unprofessional "dr"
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 06, 2023
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Was probably the most degrading visits with a Doctor that I have seen- I've lived here all my life-I am part of this community and I have seen doctors come and go from the Mainaland- shes the worse to locals- spoke down to me, wouldn't let me finish speaking- dismissed my health concerns. I don't believe she is for helping anybody but herself and her pocket.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Mt.ViewWorkingMama – Apr 29, 2021
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Dr. Lowenthal and her office staff are always pleasant and helpful. I've never waited too long at her office. She also managed to diagnose a condition that previous doctors had missed. She is very thorough and takes time to talk and understand your health concerns. The only downside is that her current office is very small and outdated. But hopefully that will change soon when the relocate offices.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 08, 2019
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Seems very competent and professional. Has given me all the time and attention that I have required.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Robert in Athens – Apr 15, 2017
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Absolutely horrible. Performs women's wellness exams and didn't know what a menstrual cup is.. she messed up the slides for my pap.. asked if I wanted to get on the table again to try again. Awful, just awful. To top it all off, she refused to prescribe me Zoloft... a medication I was previously prescribed by another doctor. She told me I needed to go to a psychiatrist for it... the whole experience was terrible.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Athens, GA – Jul 07, 2016
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I was really hoping to love Blvd. Family Practice. The office staff was unpleasant on the phone. I had the first apointment of the day and still had to wait almost 45 minutes before seeing Dr. Lowenthal. She suggested many (unnecessary) medications and she felt uncomfortable prescribing a basic (not a narcotic or controlled substance) medication used to treat a chronic condition. Despite Dr. Lowenthal's calm and empathetic presence I don't think I'll be back.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Sarah in Athens, GA – Apr 27, 2016
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She was both friendly and professional, with excellent bedside manner.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Athens, GA – Mar 11, 2016
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Dr. Lowenthal see's our daughter. She is an wonderful doctor we have ever seen. So caring and she loves to listen the problems in details. She follows up my daughter with great care. We are very much grateful to her. She is real doctor of the athens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kazi in Athens, GA – Feb 09, 2016
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Leave a review

How was your experience with Dr. Lowenthal?

About Me

biography

Dr. April Lowenthal, MD is a family medicine physician in Hilo, HI. She is affiliated with medical facilities such as Piedmont Athens Regional Medical Center and Hilo Medical Center. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office1178 Kinoole St Hilo, HI 96720
1
BLVD. Family Practice1010 Prince Ave Ste 184 Athens, GA 30606
2
Office75-5751 Kuakini Hwy Ste 203 Kailua Kona, HI 96740
3

Affiliated Hospitals

  • Piedmont Athens Regional Medical Center

    1199 Prince Ave
    Athens, GA 30606
    Recipient of 15
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Hilo Medical Center

    1190 Waianuenue Ave
    Hilo, HI 96720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Ka'U Hospital

    1 Kamani St
    Pahala, HI 96777
Learn more about how Healthgrades measures Hospital Quality