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Dr. Arthur Decross, MD

Dr. Arthur Decross, MD

Gastroenterology*
35+ years of experience

Dr. Arthur Decross, MD is a gastroenterologist in Rochester, NY and has over 35 years of experience in the medical field. Dr. Decross has extensive experience in Pancreatic Disease. He graduated from ALBANY MEDICAL COLLEGE in 1988. He is affiliated with medical facilities FF Thompson Hospital and Strong Memorial Hospital. He is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 17 reviews 2.9 Star Rating (17 reviews)

Practice

180 Sawgrass Dr Ste 230 Rochester, NY 14620
Telehealth available

Make an Appointment

(585) 275-4711

At a Glance

  • Area of Expertise
    Dr. Decross specializes in the area of Gastroenterology. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. • See hospitals
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Dr. Decross' Reviews

Likelihood to recommend Dr. Decross

2.9
17 ratings, 6 with a written review
5 star
41%
41%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
47%
47%

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I have never met a doctor that was so cold and uncaring. I believe he has no business even treating patients. Please save yourself the grief and find someone else. I would give zero stars if I could.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 20, 2022
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Dr DeCross saved my life. My Drs referred me to him after failed treatments and suffering. I highly recommended him because his clinical expertise is rare in GI issues. I have regained quality in my life. He’s outstanding.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
BKelley – Jan 23, 2021
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I moved and needed a new GI doctor. Was told Dr.Decross took my case. My previous surgeon sent all my records- I needed a appointment ASAP. Called numerous times to be told they would call me back. Have yet to hear from them. I chose a different doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jen P. – Jul 03, 2018
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I have been seeing Dr. DeCross for over 20 years. I don't only say I would recommend him I actually have recommended him to at least five people. He may not have the warmest bedside manner( do any specialist really ?) But he is smart and trustful and thorough and there is nobody else I wouldn't trust with my care or that of my friends or family than him. After years of frustration he listened to me and diagnosed me and I have never felt safer or more confident with a doctor ever
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Melissa in Batavia, NY – Sep 16, 2017
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I have a large Hiatal hernia. I have had this condition for over 20 years. Without medication, I am unable to keep food down. I moved a few months ago and attempted to set up an appointment with Dr. DeCross. I called at least 20 times over a period of two months and each time his staff told me about a different item that I would need to provide before getting an appointment. I did everything requested and still no appointment. Just a run around. Lazy staff and uncaring doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Anonymous in Webster, NY – Aug 18, 2017
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I had a rather urgent GI issue with no previous appointments or issues. Within 2 weeks I had my initial appointment, colonoscopy, diagnosis, and follow up. That is impressive by any health treatment standard. I was taken in EARLY for my appointment! He was very knowledgeable and I feel like I'm in good hands for my now lifelong condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Rochester, NY – Jan 30, 2017
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Know Before You Go

About Me

biography

Dr. Arthur Decross, MD is a gastroenterologist in Rochester, NY and has over 35 years of experience in the medical field. Dr. Decross has extensive experience in Pancreatic Disease. He graduated from ALBANY MEDICAL COLLEGE in 1988. He is affiliated...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical College

    Medical School, 1988
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on IBD

Locations

Practice

Ur Medicine Gi & Hepatology-Surgery Center At Sawgrass180 Sawgrass Dr Ste 230 Rochester, NY 14620
1

Practice

University of Rochester601 Elmwood Ave Rochester, NY 14642
2

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

  • FF Thompson Hospital

    350 Parrish St
    Canandaigua, NY 14424

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality