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Dr. B Schaeffer, MD

Dr. B Schaeffer, MD

Ear, Nose, and Throat*
40+ years of experience

Dr. B Schaeffer, MD is a head & neck surgery otolaryngologist in New Hyde Park, NY and has over 40 years of experience in the medical field. Dr. Schaeffer has extensive experience in Upper Respiratory Conditions and Otologic Conditions & Procedures. He graduated from City University of New York School of Medicine in 1980. He is affiliated with North Shore University Hospital. He is accepting new patients.

4.3 Star Rating
Based on 28 reviews 4.3 Star Rating (28 reviews)

Practice

6 Ohio Dr Ste 202 New Hyde Park, NY 11042

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Dr. Schaeffer is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Schaeffer's Reviews

Likelihood to recommend Dr. Schaeffer

4.3
28 ratings, 19 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Flippant and Arrogant
I was reading something on the wall with my back turned to the door while I waited for Dr. Schaeffer. It was disconcerting and off-putting when I turned around to see Dr. Schaeffer sitting in a chair. He did not announce his entrance. In truth, my internist recommended Dr. Ditkoff, but it is not unusual these days to have to wait a long time for the doctor you really want to see. I needed impacted earwax removed. Dr. Schaefer seems annoyed that he has to deal with patients whom he feels are below him in intelligence and worth. He does not explain what he is going to do before he does it. At one point, he sticks a QTip in each nostril and I am flummoxed. Next thing I know there is a tool in my nostril. It appears Dr. Schaeffer feels patients are unworthy of being told what is happening to them. Complete arrogance. After the hearing test, he flippantly states, “you need hearing aids.” I have been wearing them for ten years. I would not recommend Dr. Schaeffer. Patients deserve better.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 29, 2024
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0 stars if I could
Todd Schaefer is truly the most unprofessional doctor I have ever went to in my life. Upon entering the office of ENT Allergy and Associates at 6 Ohio Drive and seeing Dr. Schaefer, he was very stand offish. He checked my nose and shortly after just stuck two qtips in my nose and left it there without telling me what he was going to do or why he was doing it. When I asked him what it was for, he continued speaking about whatever it was he was speaking about in which I had to ask again and he mentioned it was because my nose was congested but didn’t proceed to tell me what it was that was on the qtips- I had to probe more. As a doctor, he should be informing his patients of procedures and processes he will be performing on his patients. As I proceeded to ask questions about conditions he was casually telling me I had, he was visibly annoyed that I was asking questions. Read more on Google Reviews.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Hope Komal – Apr 21, 2024
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without hesitation
Dr Schaeffer was professional, calm, and gentle . He was not rushed and took time to explain and answer all my questions. In addition i received a copy of my exam as well as a plan of care which is so helpful . Staff was very friendly and knowledgeable. Wait time was minimal . i was very pleased with my care, Dr Schaeffer and my visit , and will hesitate to reccomend him to others
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anne S. – May 25, 2022
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Shocking rhinoplasty
I went in for a rhinoplasty and septum straightening. Dr Schaeffer did a terrible job. I now have an open roof deformity which means the bones on the bridge of my nose are separated. He then did a revision It looks worse than it did before. It actually looks deformed. I have been told by other ents as well as a plastic surgeon to leave it alone as further revision surgery could create more scar tissue. I now have to have an extremely unsightly nose for the rest of my life. Every morning when I look in the mirror I feel awful. I can’t believe he is still practicing.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
May 25, 2022
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Provider was friendly, took the time to listen and ask questions and was very knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. N. – Jan 14, 2022
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I was very satisfied with my experience. They honored social distancing and had air purifiers in most spaces. I love that I was sent home with a care plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle P. – Dec 14, 2021
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Dr. Schaeffer was so kind and figured out why I wasn't feeling well right away. He doesn't make you more nervous, he is patient and explains whats going on and I am already on the road to feeling better. I am happy I found such a good physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen L. – Sep 29, 2021
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Very good
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Bissoondai P. – Jul 13, 2021
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Very pleased
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yvette R. – Jul 03, 2021
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Wonderful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Frank S. – Jun 02, 2021
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Thanks for fitting me in!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carolyn P. – May 19, 2021
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anibal N. B. – Feb 22, 2021
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Dr Schaeffer is a very good surgeon. I highly recommend him Thanks Dr. Schaeffer 0aa
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ted F. – Feb 12, 2021
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I found Dr. Schaeffer online while I was learning about my medical condition (nasal polyps requiring endoscopic sinus surgery) where he published several Youtube videos showing many of the related medical procedures he had previously performed. I found them informative/comforting to view and helped me understand my condition. I had consulted with 3 local to me ENTs before selecting him. He has at least 35 years of ENT experience, offers several advanced procedures that many of my local ENTs do not offer, has OUTSTANDING in-office and telemedicine appointment availability, excellent ”chair-side/bedside manner“, answers all of my questions, is congenial and professional, and his office staff is professional and friendly. I am very happy with the results of my surgery and ongoing care. For these reasons he has been my ENT Dr. for more than 4 years and why I continue to drive 4 1/2 hours to see him for my ongoing post-surgery follow-ups and monitoring. I highly recommend this ENT Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 16, 2020
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Absolutely amazing! I can’t get over how well the procedure went and how much better I’m feeling. I had very bad congestion for about 10 years. I would go through a tissue box every day, constantly blowing my nose, unable to breathe though my nose most of the time, and had chronic sinus infections. I originally thought it was due to severe allergies but after Dr. Schaeffer did a cat scan and revealed I had an entire sinus blocked and a deviated septum, he recommended doing an in-office procedure to fix the issue. I’m so glad I did, I can now breathe with no problems and no congestion. The healing process was also very easy; I was able to sit at my computer practically the same day! I was really surprised, the procedure was so effortless for me I would do it again if I had too. Thank you again Dr. Schaeffer!
What went well
No results
What could be improved
No results
Helpful
Eddie – Jan 19, 2020
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Dr Schaefer is an expert a real pro in his field. He explains every detail of his diagnosis and cure. The office is run like a fine machine including the latest medical equipment
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kerry F in New Hyde Park , NY – Sep 19, 2019
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I am a 43y.o male & I had abnormally large tonsils & a deviated septum. Chronic sinus infections & migraines, restless legs, tension headaches along with Obstructive sleep apnea from the large tonsils have plagued me my entire adult life. We figured out the underlying cause of much of my problems were the tonsils etc. Dr.Schaeffer was a life changer. I had a Tonsillectomy, Septum & sinus Surgery. Professional, courteous efficient!!! An amazing surgeon, 4 wk recovery, but back to work in 7 days
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Vincent P in Mineola, NY – Jun 07, 2016
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From the moment we entered Dr. Schaeffer's office we were greeted by the staff in a warm professional manner. We were taken immediately and met with Dr. Schaeffer. My daughter had a broken nose and a deviated septum due to a car accident. Dr. Schaeffer was approachable, knowledgeable and empathetic toward my daughter. He explained the procedure and what would be expected after the surgery. He made us feel comfortable entrusting our daughter's well being in his hands to perform the surgery. We
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
francine ross in Plainview, NY – Apr 21, 2016
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Dr. Schaeffer's office is well run.I was able to get an urgent appointment almost immediately. The wait time to see the physician was approximately 10-15 minutes and I believe this is an average wait time.Dr. Schaeffer himself is a very pleasant man, he has a wonderful bedside manner. He makes it a point to listen to your questions and answers them with honesty. I am so happy that I chose Dr. Schaeffer to be by ENT as he has exceeded my expectations. I highly recommend Dr. Schaeffer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
LeighAnn in Queens, NY – Apr 14, 2016
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About Me

biography

B. Todd Schaeffer, MD, FACS is a board certified surgeon who specializes in endoscopic surgery of the nose, face, neck, sinuses and skull base.  He has been performing advance endoscopic and laser procedures for over twenty years since...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mt Sinai Med Ctr, Otolaryngology Elmhurst Hospital Ctr-mt Sinai, Internal Medicine

    Residency Hospital
  • City Hospital Center Elmhurst/mt Sinai School Of Medicine

    Internship Hospital
  • City University Of New York School Of Medicine

    Medical School, 1980
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Schaeffer is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Practice

    Ent And Allergy Associates-Lake Success6 Ohio Dr Ste 202 New Hyde Park, NY 11042
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 4:30pm
      • Tue: 7:30am - 7:00pm
      • Wed: 8:30am - 7:00pm
      • Thu: 7:30am - 7:00pm
      • Fri: 7:30am - 5:00pm
      • Sat: 8:30am - 11:30am
    • Directions

    Practice

    Otolaryngology Facial Plastic Surgery of Li PC3003 New Hyde Park Rd Ste 409 New Hyde Park, NY 11042
    2

    Practice

    North Shore University Hospital300 Community Dr Manhasset, NY 11030
    3
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:00pm
      • Tue: 8:00am - 4:00pm
      • Wed: 8:00am - 4:00pm
      • Thu: 8:00am - 4:00pm
      • Fri: 8:00am - 4:00pm
    • Directions

    Affiliated Hospitals

    • North Shore University Hospital

      300 Community Dr
      Manhasset, NY 11030
      Recipient of 19
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality