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Dr. Barry Jacobs, MD

Dr. Barry Jacobs, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Barry Jacobs, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 35 years of experience in the medical field. He graduated from Tufts University School of Medicine in 1986. He is affiliated with Sarah Bush Lincoln Health Center. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 27 reviews 3.3 Star Rating (27 reviews)

Practice

100 Wason Ave Ste 100 Springfield, MA 01107
Telehealth available
(413) 732-7426

At a Glance

  • Areas of Expertise
    Dr. Jacobs specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Jacobs' Reviews

Likelihood to recommend Dr. Jacobs

3.3
27 ratings, 18 with a written review
5 star
52%
52%
4 star
4%
4%
3 star
4%
4%
2 star
7%
7%
1 star
33%
33%

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We have recommended Dr Jacobs several times. Dr Jacobs always listens and spends the appropriate amount of with each patient. If we have to wait beyond our scheduled appointment to see him we understand that he is taking time to listen to other patients health issues as we know he does with us. Dr Jacobs is worth the wait. He's personable, courteous, knowledgeable, and a true professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
The Blairs in Pittsfield, MA – Sep 13, 2019
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He was running late and I had rushed visit... will not go back
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 18, 2019
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Excellent! Kind, patient and knowledgeable. Highly recommend!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Bernadette in CT – Feb 07, 2019
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I found Dr. Jacobs to be attentive, unhurried, clear, direct, patient, and understandable throughout my office visit. The experience left me both relaxed and hopeful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John J. Keane in Enfield, CT – Feb 03, 2019
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Love Dr.Jacobs! He was amazing with my 2.5yr old and was super realistic about treatments for his chronic ear infections. Not a long wait time at all and everyone was super friendly and made my son feel comfortable. Would most definitely recommend physician/office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kaleigh I. – Jun 29, 2018
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I don’t particularly enjoy having ear wax removal done; however with Dr Jacobs it’s almost painless. He is gentle, compassionate and really just the very BEST. I highly recommend him and have done so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Levine in Brimfield , MA – Jun 19, 2018
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We have been patients of Dr. Jacobs for several years and have always received the most professional treatment with all office personnel, from the front desk to our dismissal. However, as we are aging our medical needs have increased as well as the information & attention we now need. During our last visit, we saw both Dr. Jacobs, whom we hold in high regard, as well as P.A. Kimberly Brown & Audiologist, Cindy, all were very informative, caring Professionals. Really a stellar visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gabriel & Simone in Springfield,Ma. – Apr 28, 2018
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I will never bring my young son back to this practice. My son was scared to have his ears cleaned, which I explained up front. He was rude and condescending to my son and seemed like he was a in a big rush to get out of there. Awful experience - do not recommend him in any way.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 16, 2018
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I would not recommend. Dr ordered tests for you child that were not explained to me in office, one included anesthesia!!! Called for questions and staff and dr. Barry were rude. He acted as if he was bothered to call back. The procedure with anesthesia was not even needed, and would have exposed child to unnecessary risks. After I took child to mass eye and ear, everything was straightened out. Also got billed cancellation fee for followup even though called to cancel.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
CONWAY – Nov 18, 2017
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I have been a patient of Dr. Jacobs for 25 years. No matter how busy he was I have always found him to be patient and willing to listen as well as kind and compassionate. Over the years I have had a few issues and Dr. Jacobs was able to put my mind at rest as he explained exactly what was going on and what needed to be done. I have recommended him to many people and all were happy with the care they received. Although the waiting time can be awhile, Dr. Jacobs is definitely worth the wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Stella in Chicopee,MA – Aug 21, 2017
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Dr Jacobs injected Botox into my vocal cords for a condition I have. Once I went home the evening of the operation I had to go to the emergency room for trouble breathing and had respitory failure. Lucky to be a live thankfully to the doctors in the emergency room. Be careful with Dr Jacobs
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Holyoke, MA – Mar 22, 2017
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Dr. Jacobs is very personable along with being highly professional and knowledgeable
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laura in Westfield, MA – Feb 21, 2017
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After months of a deep cough, and seeing four other specialists and having x-rays and trying many different ideas of what this could be, I finally was sent to see Dr. Jacobs and he not only identified the cause of my cough on my first visit but he also prescribed the medicine which stopped the cough very quickly. Needless to say I really love Dr. Jacobs. I would highly recommend him to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sally Hawkins in Springfield, MA – Jul 22, 2016
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With his years of ENT experience, Dr. Jacobs was able to diagnosis, treat and manage my significant allergy and asthma issues in a very effective and empathetic way. Prior to treatment, he made calls to another specialist on my behalf to ensure that the recommended allergy treatment wouldn't negatively impact my other ongoing health issue and closely monitors the success of his treatment so that I may enjoy a higher quality of life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Westfield, MA – Jun 02, 2016
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His staff is extremely rude, even when they are making sure they are collecting your copay!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Springfield, MA – Mar 18, 2016
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He didn't seem to care about my needs as a patient and he was too rushed too listen to what I had to say. He came with high recommendations so we thought he would be great.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Anonymous in Springfield, MA – Feb 04, 2016
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I went to Dr. Jacobs for a sore throat that would not go away in December 2012. Dr. Jacobs examined me and immediately knew I had throat cancer. He informed me of how soon he could do surgery and snapped into action getting my appointments set up with D'amour Cancer Center for all necessary chemo and radiation appointments. I have being seen him for follow up and I would not want to have to see any other dr. Dr. Jacobs you are the BEST!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
James Plumadore in Springfield, MA – Jan 04, 2016
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If needing a surgery for eartubes or tonsils I would definitley reccomend him, if for anything non-surgical I would not.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Amherst, MA – Dec 31, 2015
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Know Before You Go

About Me

biography

Dr. Barry Jacobs, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 35 years of experience in the medical field. He graduated from Tufts University School of Medicine in 1986. He is affiliated with Sarah Bush Lincoln Health Center. He is accepting new patients and telehealth appointments.

  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts U/boston University

    Residency Hospital, 1991

  • St Elizabeth's Hospital

    Internship Hospital, 1987

  • Tufts University School Of Medicine

    Medical School, 1986

  • University Of Massachusetts, Amherst, Ma

    Undergraduate School, 1982
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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Focus on Asthma

Locations

Practice

Ear Nose & Throat Surgeons of Western New England LLC100 Wason Ave Ste 100 Springfield, MA 01107
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
  • Directions

Practice

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2

Practice

Children's Medical Group Pediatric Surgery420 NE Glen Oak Ave Peoria, IL 61603
3
Center for Health Ambulatory Surgery Center LLC8800 State Route 91 Peoria, IL 61615
4

Affiliated Hospitals

  • Sarah Bush Lincoln Health Center

    1000 Health Center Dr
    Mattoon, IL 61938

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality