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Dr. Benjamin Crouch, DO

Dr. Benjamin Crouch, DO

Pain Medicine*
15+ years of experience

Dr. Benjamin Crouch, DO is a pain medicine physician in Provo, UT and has over 15 years of experience in the medical field. He graduated from Des Moines University in 2008. He is affiliated with Mountain View Hospital. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 18 reviews 3.3 Star Rating (18 reviews)
Telehealth AvailableAccepting New Patients
1055 N 500 W Ste 121
Provo, UT 84604

Brought to you by and on staff at

Mountain View Hospital

Locations

Revere Health

Revere Health1055 N 500 W Ste 121 Provo, UT 84604
1

Revere Health Salem Multi-Specialty Health Center

Revere Health Salem Multi-Specialty Health Center555 W State Road 164 Salem, UT 84653
2

At a Glance

  • Area of Expertise • Dr. Crouch specializes in the area of Physical Medicine & Rehabilitation. See board certifications
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction • Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Pain Medicine Specialists at Mountain View Hospital

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Dr. Crouch's Reviews

Likelihood to recommend Dr. Crouch

3.3
18 ratings, 9 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
39%
39%

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Did nothing to help me
This doctor did not do a consultation, an evaluation, or any diagnosis when I met with him. I received two cortisone injections in my back, but I was not getting any better. He would not answer any questions after each injection. Run from this doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 29, 2024
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He only made matters worse
I couldn't ask questions, told to come back in if I had questions, took away my dignity when performing a procedure on my back till I was humiliated. He's rude and arrogant. He caused my pain to be 10xs worse than before and I can hardly walk. I suggest you search for a better doctor if you want results that help you. I would not even recommend him to my worst enemy. He may be nice to some people but I wonder how many people he has hurt worse.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 25, 2023
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Poor office/scheduling and communication
Zero follow up from office for scheduling and zero help with insurance issues. When calling you only get a receptionist who says they forward a message but never get a call back. Have tried getting some ones attention to discuss insurance denial and reschedule. Never received a phone call about denial from insurance.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
Helpful
Jan 31, 2023
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No I would not recommend Dr. Crouch to anyone. I have had a series of epidurals done by Dr Crouch in the past 9 months. The last two were extremely unsuccessful and resulted in more pain than before the procedure. On both of these occasions Dr. Crouch refused to provide any management of the increased pain. If bedside manner is important to you then this is another reason to avoid working with with practitioner.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Linda Hickman – Mar 08, 2021
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Dr. Crouch is very personable and actually cares what is going on with his patients. He is very conservative on his treatment and does everything he can to get to the root of ones issues. His PA is very helpful as well as his receptionist. Highly recommend. If one has a negative experience I would highly question and find hard to believe.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Excellent Dr. – Nov 24, 2020
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After being misdiagnosed by multiple doctors over the past 25 years, Dr. Crouch started looking for the root cause of my pain in addition to just treating the symptoms. Today my pain level has been reduced significantly with less medication. He is knowledgeable and patient, his staff is friendly and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MKC – Nov 27, 2019
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spent 45 minute filling out paperwork, never saw Dr. Crouch only his PA who spent 5 minutes at best with me and ordered a 2500.00 test to be done 3 weeks out. Ignored the fact that I was sleep deprived. Went to the same facility 2 weeks later in the Insta Care received a prescription and injection and have been symptom free for over a month. Left 10 messages for Office Manager to contact me and never received a return call. Would never recommend this office to anyone! go elsewhere!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Randall Peterson – Nov 26, 2019
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His staff is poorly customer service educated & they did nothing for my father at the time of his visit. Dr made us jump through hoops do get appointment and I had to call one of my dads other drs to actually get the appointment time scheduled. I don’t think I would ever recommend him to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 11, 2019
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Dr Crouch is very knowledgeable and I feel like he has my best interest in mind when recommending various options for my back pain relief.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Payson, UT – Oct 05, 2016
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About Me

biography

Dr. Benjamin Crouch, DO is a pain medicine physician in Provo, UT and has over 15 years of experience in the medical field. He graduated from Des Moines University in 2008. He is affiliated with Mountain View Hospital. He is accepting new patients and telehealth appointments.

  • Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University College Of Human Medicine

    Fellowship Hospital

  • Michigan State University College Of Human Medicine

    Residency Hospital

  • Miami Valley Hospital

    Internship Hospital

  • Des Moines University

    Medical School, 2008
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
- 
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Affiliated Hospitals

  • Mountain View Hospital

    1000 E 100 N
    Payson, UT 84651
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality