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Dr. Bennett Burns, MD

Dr. Bennett Burns, MD

Orthopedic Surgery*
35+ years of experience

Dr. Bennett Burns, MD is an orthopedic surgeon in Springfield, MA and has over 35 years of experience in the medical field. He graduated from University of Virginia School of Medicine in 1989. He is affiliated with medical facilities Baystate Medical Center and Holyoke Medical Center. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 53 reviews 4.7 Star Rating (53 reviews)

Practice

300 Birnie Ave Ste 201 Springfield, MA 01107
Telehealth available

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Dr. Burns' Reviews

Likelihood to recommend Dr. Burns

4.7
53 ratings, 36 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
8%
8%

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Surgery
Very professional and approachable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Flynn – Feb 26, 2025
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Dr Burns was terrific ! He explained everything in a professional manner and listened to all I had to say about my injury. He was patient and very compassionate. I would highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti St Clair – Feb 03, 2025
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Dr. Burns is connected, he clearly explains, invites questions, has a sense of humor, wants you to understand your situation and care. I feel very fortunate that Dr. Burns was my surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 16, 2024
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Excellent Surgeon
Dr Burns is an excellent Dr and he genuinely cares and makes time to explain and answer any questions .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathi Farr – Nov 15, 2024
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Honesty and trust
He was funny (when I was scared)! Gave me lay terms, so I can understand. Also provided techniques for exercise that I can do at home with no fancy machines!!! Loved the visit!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 14, 2024
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Broken clavicle
Very professional, took time to explain to me why we should proceed the way we are, listened to my questions and answered them thoroughly. Very much appreciated the genuine, caring attitude.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron C – Jul 02, 2024
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very experienced and knowledgeable. Took significant time to analyze test results and explain possible reasons and options for correction.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
bob horacek – Jul 02, 2024
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Dr burns is fantastic I highly recommend him
He was very informative let me know exactly the process and stuck to what he said he has great bed side manner and I felt he genuinely cared about me and getting my fracture fixed cleanly and quickly I 100%recommend him and his team to all that have had a compound fracture he did a fantastic job and I appreciate all of his hard work thank you Dr Burns and team you guys have been great and I appreciate everything you guys have done for me 10s across the board great job
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Regean – May 10, 2024
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Excellent care
Dr Burns was extremely professional and knowledgeable. We appreciate that he takes all the time necessary to ensure you are informed and confident with all aspects of the surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 31, 2024
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Dr. Burns was great with my 16 year old as far as explanations and speaking in terms he understood. He related his injury and recovery to something that was personal and easier to grasp for him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2024
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Highly recommend.
Dr Burns has expressed compassion, kindness, experience and knowledge needed during a very difficult time with my mother. We are so grateful for his expertise and fantastic demeanor.
What went well
No results
What could be improved
No results
Helpful
Dec 08, 2023
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Outstanding surgeon!
Dr. Burns is a kind, warm, skilled surgeon. I will never forget his taking the time to explain the surgery to me when I was so frightened.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie Greco – Oct 17, 2023
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Dr. Burns always listens to my questions and concerns. He answers in easy to understand terms.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 04, 2023
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Dr Burns is an excellent orthopedic surgeon.
Easy to register for the visit. They took my 93 year old mother right away.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 10, 2023
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Dr. Burns always takes the time to answer my questions and go over my treatment options, listens to me and makes sure I understand the decisions are ultimately mine. I like that.
What went well
No results
What could be improved
No results
Helpful
Mar 31, 2023
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Excellent surgeon.
Strong on communication !!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Cathie Curran – Mar 31, 2023
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Excellent Care
Dr. Burns is a fantastic doctor, he is caring for my elderly mother and has put her at ease with her injury. She gets very scared with doctors and his confidence, experience and demeanor makes her appointments much less anxious for her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2023
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I would definitely 100% recommend Dr. Burns for an
My visit was scheduled to be my last with Dr. Burns for fractured right arm at the shoulder, It had been a year to heal but now there was a spot of arthritis. Dr Burns told me of an option should it worsen and also an exercise to help my right side. He is direct, answers all questions and has a great bedside manner.
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen E. Sprenkle – Nov 09, 2022
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Incredibly talented surgeon
Dr. Burns operated on me 2 months ago. I have a fractured femur, The incredible thing to me is even though I have a rod in my leg there is no scar; which is astonishing to me. I look forward to my next follow up appointment in October when I actually get to meet this incredible surgeon. I also highly recommend the practice. I had an excellent appointment with a PA this month. Thank you to them for outstanding care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Robin – Sep 13, 2022
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Good Doctor
I broke my left ankle so I have surgery with the doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vanda Barros – Sep 03, 2022
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Leave a review

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Know Before You Go

About Me

biography

Dr. Bennett Burns, MD is an orthopedic surgeon in Springfield, MA and has over 35 years of experience in the medical field. He graduated from University of Virginia School of Medicine in 1989. He is affiliated with medical facilities Baystate Medical...read more

  • Orthopedic Surgery

  • Orthopedic Trauma Surgery

  • Orthopedics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Nc/u Nc Hospital

    Residency Hospital, 2000

  • Naval Hospital

    Internship Hospital, 1990

  • Naval Medical Center Portsmouth

    Internship Hospital, 1990

  • Naval Aerospace Medicine Institute

    Fellowship Hospital, 1990

  • University Of Virginia School Of Medicine

    Medical School, 1989

  • University Of Virginia / Main Campus

    Undergraduate School, 1985
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

  • US News/Castle Connally Top Doc, 2010

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Locations

Practice

New England Orthopedic Surgeons300 Birnie Ave Ste 201 Springfield, MA 01107
1

Practice

New England Orthopedic Surgeons265 Benton Dr East Longmeadow, MA 01028
2
Baystate Orthopedic Surgery Center50 Wason Ave Fl 2 Springfield, MA 01107
3
Baystate Urgent Care-Northampton325B King St Northampton, MA 01060
4

Affiliated Hospitals

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback

  • Holyoke Medical Center

    575 Beech St
    Holyoke, MA 01040

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Bennett Burns, MD with other Orthopedic Surgeons near you

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