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Dr. Brian Heffelfinger, MD

Dr. Brian Heffelfinger, MD

Ophthalmology*
25+ years of experience

Dr. Brian Heffelfinger, MD is an ophthalmologist in Saint Charles, IL and has over 25 years of experience in the medical field. He graduated from Rush Medical College in 1995. He is affiliated with Presence Saint Joseph Hospital Elgin. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 129 reviews 4.9 Star Rating (129 reviews)

Practice

40W330 Lafox Rd Unit A Saint Charles, IL 60175
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Heffelfinger specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Heffelfinger's Reviews

Likelihood to recommend Dr. Heffelfinger

4.9
129 ratings, 92 with a written review
5 star
95%
95%
4 star
3%
3%
3 star
1%
1%
2 star
1%
1%
1 star
0%
0%

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Dr. Heffelfinger is an amazing surgeon who actually listens to a patient's input and acts upon it. He changed my original lens choice between my first and second cataract surgery to give me the best possible result. I highly recommend him to anyone needing such surgery.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Paul J Stellato – Mar 11, 2021
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Very professional service. Informative session. Friendly service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael V Phillips – Nov 10, 2020
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Dr. Heffelfinger at Fox Valley Opthalmology is always very pleasant. He isn't pushy with services or medications (dry eye), and offers natural alternatives if you desire. Only reason for minus 1 star is I waited 40 minutes for him after the assistant checked my eyes and put dilating drops in. But, considering the pandemic, not really that bad. He's usually more prompt.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra – Nov 10, 2020
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Clear explains; 0patient friendly
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nov 03, 2020
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Doctor Heffelfinger has been treating me for Glaucoma for years and he always is concerned about my eyes and making sure that everything possible can be done for me. Great Doctor and would and have recommended him to people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 03, 2020
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I visit your office every October for an annual eye exam.
What went well
No results
What could be improved
No results
Helpful
Cindy Rehberg – Oct 17, 2020
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Our family has been seeing Dr. Heffelfinger, M.D. for many years. His expertise and compassion for his patients is very evident. He explains everything in detail so you know what the problem is, and how to solve it. For emergency care... he is the best! I am an artist and my business depends on my eyesight!! I know I am in good hands and I trust him with my eyes!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JeaneH – Oct 15, 2020
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As Always, everyone is very efficient, personable and considerate of my feelings and my comfort. Dr. Heffelfinger is always very patient and thorough when examining my eyes. He is the “greatest”!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Madonna J. Boyce – Oct 15, 2020
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Dr Heffelfinger is a very calm and informative doctor. He is patient, listens , and explains everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathleen – Oct 15, 2020
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Dr. Heffelfinger and his staff are all very well informed in their job-Everyone is very friendly and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mary B. – Oct 15, 2020
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Wonderful- Dr Heffelfinger is great!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 31, 2020
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Dr. Heffelfinger is always professional and caring in providing treatment for my vision problems. I trust him completely and you can too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Teresa Grow – Aug 26, 2020
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I had cataract surgery and follow up visits by Dr. Heffelfinger. He was very caring, explained all my questions regarding surgery and takes as much time as needed for his thorough follow-up visits! I would definitely recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 25, 2020
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Peaceful, cheerful, professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 10, 2020
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Efficient practice, Dr is friendly and explains everything well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan A – Aug 09, 2020
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Long-term patient. Complete confidence in skill and opinion of Dr. Heffelfinger.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 04, 2020
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Dr. Hefflefinger has been my doctor for about 20 years. His care and attention to my concerns has literally helped to save my vision. He has always listened to me when I have had issues and dealt with them quickly and appropriately!! I trust his care and judgment.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Elliott – Aug 04, 2020
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The visit went very well. They were very thorough with all of the testing that the made. Dr. Heffelfinger also was very thorough with examining my eyes for glaucoma, etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 04, 2020
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Dr. Heffelfinger took lots of timeeducating me on my condition and what to watch for and what to expect. Very helpful and very considerate. I was not rushed through to get to the next patient. I highly endorse Dr. Heffelfinger and my family will use his services because he is so knowledgeable and trusted.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
G. D. Haney – Aug 04, 2020
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Dr. Heffelfinger is ALWAYS very accurate, simple in his explanation, caring, calming, and very matter-of-fact.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sergio V. – Mar 13, 2020
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Leave a review

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About Me

care philosophy

To provide quality medical and surgical eye care in an honest, service-oriented environment

biography

Brian L. Heffelfinger, M.D.

After graduating with honors from the University of Illinois in 1991, Dr. Heffelfinger received his MD degree from Rush University in Chicago in 1995. He completed a surgical internship and ophthalmology...
read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Northwestern University Feinberg School Of Medicine

    Fellowship Hospital
  • Rush Presby St Luke's M C

    Residency Hospital
  • Rush Medical College

    Medical School, 1995
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office40W330 Lafox Rd Unit A Saint Charles, IL 60175
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 8:00pm
    • Tue: 8:00am - 8:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
  • Directions

Practice

Office750 Fletcher Dr Ste 106 Elgin, IL 60123
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 8:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 8:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Presence Saint Joseph Hospital Elgin

    77 N Airlite St
    Elgin, IL 60123

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality