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Dr. Brian Lacy, MD

Dr. Brian Lacy, MD

Gastroenterology*
30+ years of experience
(904) 914-8182

Dr. Brian Lacy, MD is a gastroenterologist in Jacksonville, FL and has over 30 years of experience in the medical field. He graduated from University of Maryland at Baltimore in 1991. He is affiliated with Mayo Clinic In Florida. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 11 reviews 3.3 Star Rating (11 reviews)
(904) 914-8182
Schedule Now
Accepting New PatientsTelehealth Available
4500 San Pablo Rd S
Jacksonville, FL 32224

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Mayo

Locations

Mayo Clinic - Florida

Fl - Gi4500 San Pablo Rd S Jacksonville, FL 32224
1
(904) 914-8182

Hospital Highlight

Dr. Lacy is affiliated with Mayo Clinic In Florida Jacksonville, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Area of Expertise • Dr. Lacy specializes in the area of Gastroenterology. See board certifications
  • Friendly Staff • Patients said the staff was friendly. See reviews
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals

More Gastroenterology Specialists at Mayo

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Dr. Lacy's Reviews

Likelihood to recommend Dr. Lacy

3.3
11 ratings, 5 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
36%
36%

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Horribly opinionated and Ignores the Facts
My wife and I initially left feeling encouraged but then read his office notes and were horrified. He saw me one time and decided to write his opinion on my entire health history, even ones that did not apply to his evaluation or treatment. He then documented that I did not have chronic conditions that were well documented that I have and have struggled with for years. My current doctor even questioned his documentation of my health history and said unfortunately it’s now part of my chart for other doctors to review. I highly recommend you steer clear of this doctor no matter how desperate you are.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jul 16, 2024
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Telehealth
Found him to be condescending, unhelpful, rude, and judgemental
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 09, 2023
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Bad experience
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Brenda – Nov 16, 2022
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Wonderful. Communicative, informative and compassionate.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2021
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He was recommended to us! My daughter has a chronic condition! He seemed great upon meeting him and came upwith a plan for her! Her treatment stopped working and she became very ill with vomitting and severe pain!We tried desperately to get in touch with Dr. Lacey! We contacted his office numerous times with no call back! 3 trips to the ER, 5 days in the hospital! Every time we called his office in desperation, we were told they would send him a message! Horrible experience!
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
M in Sunapee, nh – May 17, 2016
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About Me

biography

Dr. Brian Lacy, MD is a gastroenterologist in Jacksonville, FL and has over 30 years of experience in the medical field. He graduated from University of Maryland at Baltimore in 1991. He is affiliated with Mayo Clinic In Florida. He is accepting new patients and telehealth appointments.

  • Gastroenterology

  • Hepatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Maryland At Baltimore

    Medical School, 1991
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Affiliated Hospitals

  • Mayo Clinic In Florida

    4500 San Pablo Rd S
    Jacksonville, FL 32224
    Recipient of 48
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    90%
    Patients would recommend the hospital to friends and family

    25% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality