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Dr. Brian Pelczar, MD

Dr. Brian Pelczar, MD

Otolaryngology-Head and Neck Surgery*
35+ years of experience

Dr. Brian Pelczar, MD is an otolaryngology-head and neck surgery specialist in Billings, MT and has over 35 years of experience in the medical field. He graduated from Thomas Jefferson University in 1988. He is affiliated with medical facilities Intermountain Health St. Vincent Regional Hospital and Central Montana Medical Center. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 49 reviews 3.9 Star Rating (49 reviews)

Practice

2900 12th Ave N Ste 330W Billings, MT 59101
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Pelczar specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Pelczar's Reviews

Likelihood to recommend Dr. Pelczar

3.9
49 ratings, 34 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
27%
27%

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Amazing experience with all my children & myself!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bernstein – Jan 10, 2025
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JUST SAY NO.
Dr. Pelczar hit the peg on the creep meter on my first visit. I sat in a chair and he rolled up to me on a stool and put his knees outside of my knees and pressed my knees inward. Creepy! I decided to continue into sinus surgery because I am miserable- 30 years. He did not listen to me & was very abrupt, emotional, in a hurry, & rude. He did surgery. It didn't correct the original problem. He didn't listen to me. I told him that I still have the original problem. He looked down & said 'I am a perfectionist'. He looked at the wall & said 'I am a perfectionist. What kind of freaky thing is that? He left me with no answers and I am still in pain and miserable. I am now waiting 5 months to see someone else. His bizarre behavior is unsettling and unacceptable. Just say no.
What went well
No results
What could be improved
No results
Helpful
Artwyoming – Dec 30, 2024
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Dr. Pelczar is an excellent Physician.
Dr. Pelczar has been my ENT Physician for many years. He was the only one who diagnosed the problem and took care of it. He has always been pleasant, informative and we never have felt rushed. We have seen him in both Billings and Powell and would highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Bruno – Sep 14, 2024
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Truly a traumatic experience
My husband went to see Dr. Pelczar as he was having reoccurring symptoms of throat cancer that previously had went into remission in 2017. The moment he walked into the exam room he was rushed, condescending, arrogant, and flat out rude. He didn't communicate absolutely vital information that we only found out later from another doctor which caused unnecessary travel, expenses & panic (longer story that I don't have enough characters here to explain). My husband was given awful, life-changing information that day & because of the actions & demeanor of this doctor, it made a scary & devastating day so much more traumatic than it ever should have been. This man is in the wrong profession; not only was his bedside manner truly atrocious (which can be overlooked at times depending on the skill of the dr), he didn't even fulfill his basic job duties. It's great that some others had wonderful experiences; however, nothing set my husband apart & this treatment never should have occurred.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
MTMom – Jan 17, 2024
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'Compassionate Care'
Its hilarious that their website says 'compassionate care.' My wife has emotional history from an eating disorder and some debilitating stomach acid. This guy physically poked her in the belly and said 'I'll bet' (apparently amused at himself or her BMI). It's an interesting view of customer service, but when she asked to reschedule with a female provider (reasoning that they might be more empathetic), they doubled down on the behavior and refused to schedule her. We don't know anything about his skills or expertise because we couldn't get past his disgusting character.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
Helpful
Scott – Oct 13, 2023
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Gave me my life back!
Dr. Pelczar is a wonderful physician. He is an experienced and skillful provider. I had suffered from chronic sinus infections and fatigue for several years. He listened to my concerns, and ultimately recommended surgery. After having endoscopic sinus surgery(which was virtually pain free, by the way), I am sleeping better and have more energy. Thank you, Dr. Pelczar. I would recommend him to any of my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristin – Nov 05, 2022
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Hearing restored!
Several family members have seen Dr. Pelczar for nasal issues so when I experienced sudden hearing loss I called his office. Because this condition required immediate treatment, he squeezed me into his already busy schedule - not once, but several times. My hearing loss (which I estimate was maybe 80%) has been fully restored. I received knowledgeable, appropriate care in a timely manner. I'm very grateful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bonita Katz – May 24, 2022
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Dr. Pelczar's treatment of me as a patient was cursory and condenscending. To my disappointment he is representative of a mechanistic approach to medicine. You are not a person but just a set of ears he examines and quickly predicts what the "problem" is. And I thought that health and wellness had everything to do with healthy relationships. Well, not with him!
What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
May 27, 2021
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I have to tell you all, in my many yeas of doctors visits, Dr. Pelzar and staff are extremely professional, caring, kind knowledgeable. They are at the top of my lists of doctors. I would highly recommend him to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lori Frazier – Nov 24, 2020
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I seen Dr. Pelzar a few months back. He has taken my thyroid out as well as my sisters and mothers. He is extremely caring, kind, knowledgeable and extremely professional. I would suggest him or anyone at his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara A. Stanley – Nov 24, 2020
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Dr Brian Pelczar is a wonderful person and a great ENT Doctor. I had my deviated septum repaired, a small portion on my nasal cavity repaired AND my tonsils removed 5 weeks ago by Dr Pelczar. I am very happy with my results. I can finally breathe well and may be able to rid of my CPAP in the near future. This is the guy to go to if you have any ENT problems. I wish I would have visited him sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sean McD. – Oct 13, 2020
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Dr. Pelczar is the best physician I have ever seen. He has impressed me on all fronts—from his clinical expertise to his bedside manner. I have been suffering with a condition for years and have been misdiagnosed and dismissed by multiple medical professionals. I had given up hope of ever finding out what was wrong with me until I went to Dr. Pelczar simply to establish care. He immediately found out what was going on and has provided excellent care and surgical intervention. Throughout the entire process, Dr. Pelczar truly upheld patient-centered care, taking my whole picture into account (my job, my family support, etc.) rather than treating me as “just another patient.” He allowed me time to work through my anxiety, patiently handing me tissues as I cried in the exam room and offering much-needed words of wisdom and encouragement. I have never known such a patient and encouraging physician! My experience with Dr. Pelczar has been life-changing and I cannot thank him enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Hannah Bailey – Oct 12, 2020
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I am extremely particular whenever I need to find a Dr, and I researched the ENT's in my area. Dr Pelczar had the education and experience that made me most comfortable. I was absolutely amazed by how wonderful my experience was! I had virtually no time in the waiting room, I was cared for in a very professional yet friendly manner, and my questions were all answered. After lab results came back, Dr Pelczar called me, promptly, and requested that I take time to think over my options for care, then come for an appointment. At that appointment, he spent ample time discussing all the pros and cons of my issues. I never felt rushed or as if I were an inconvenience. After deciding on the surgery that best suited my needs, he was able to get it scheduled quickly. The surgery went off without a hitch, and my healing process was quick and painless, and the scar is minimal. I have never had such an amazing experience with a surgeon, and would highly recommend him without hesitation!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Libby – Oct 12, 2020
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I have a little boy who was suffering from chronic sinus/ear infections - after many colds (including a hospitalization for RSV) and terrible sleep, our pediatrician's office referred us to ENT Associates. Dr. Pelczar came highly recommended by many friends - and my experiences with him proved why. He was kind and understanding (even empathizing with me regarding my "mom guilt") and ultimately offered us helpful and definitive solutions. After both a successful adenoidectomy and tube placement, our child has been healthy for months. Follow-up has been prompt and efficient. Dr. Pelczar has shown himself to be sincere and helpful and competent. I've nothing but wonderful things to say about him as a physician, and as a kind and empathetic person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jenny Vondra – Oct 09, 2020
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Hands down the best ENT doctor in town! Dr. Pelczar has been treating my son for chronic ear infections over the last two years. We ended up getting tubes and what a difference that has made. He is great with my non participating toddler In the office and helps calm down my mom brain when needed! My insurance encourages the hospital down the street but I choose to go to Pelczar because I can trust him with my son’s care. I would rather pay double and know my loved ones are in the best hands possible. You can’t put money down on trust! He’s a terrific doctor, great bedside manner, and an expert at what he does!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jess Gilmore – Oct 08, 2020
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I just can't say enough about what a great doctor, Brian Pelczar is! In 2006, I had a deviated septum, 2011 sinus cleaning, and I'm currently seeing him annually for eczema in my ears. His examination is very thorough and he is very easy to talk to. He has treated my husband, daughter, and granddaughter and all were very pleased with the results. I would highly recommend Dr. Brian Pelczar to everyone!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet Fink – Sep 27, 2020
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I have been seeing Dr. Pelczar for the last 8 months because of cancer that had spread to my lymph nodes and throat area. Dr Pelczar performed the surgery to remove the cancerous tissue and it turned out fantastic, he did a wonderful job. I see him on a monthly basis for check ups and he is very professional and has a great sense of humor. I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim Costello – Sep 25, 2020
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Dr. Pelczar has been my ENT physician for over 20 years. He had treated every member of my family and all with great outcomes. He is a skilled surgeon and clinician. Dr. Pelczar saved my life in 1998 because he acted quickly to stop an infection that can be fatal for many patients. Dr. Pelczar is an expert in his field and I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brian M. – Sep 22, 2020
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I have seen Dr. Pelczar for 25 years. He is the best ENT doctor you can find. I first started seeing him for sinus infections. I had surgery to improve my air way. In 2000 I was having more problems. He know something was wrong and I had gone to an infectious disease doctor that said I had a simple sinus infection. He was not offended at all that I went to a different type of doctor for a second opinion. It wasn't that simple sinus infection the other doctor said I had. It was a rare form of nasal cancer. He got me into the oncologist and treatment started. He has been with me and my family the whole way through it. As well as today, to make sure I say healthy! He has also treated my husband, daughter and grandson with great results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cathy Consani – Sep 17, 2020
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Dr. Pelczar has completely changed our lives!!! My child had struggled with chronic ear infections, with already one set of tubes done by a different doctor. After he had our tubes redone by him in March my child now talks, he sleeps, and his behavior has changed drastically. I can’t say enough wonderful things about him. I recommend him to everyone who has issues with there little ones!!
What went well
No results
What could be improved
No results
Helpful
Mary Johnston – Sep 16, 2020
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About Me

biography

Dr. Brian Pelczar, MD is an otolaryngology-head and neck surgery specialist in Billings, MT and has over 35 years of experience in the medical field. He graduated from Thomas Jefferson University in 1988. He is affiliated with medical facilities...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1988
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

St. Vincent Physician Network Ear Nose & Throat2900 12th Ave N Ste 330W Billings, MT 59101
1
Powell Valley Healthcare777 Avenue H Powell, WY 82435
2
Office2900 12th Ave N Ste 350W Billings, MT 59101
3
Central Montana Medical Center408 Wendell Ave Lewistown, MT 59457
4

Affiliated Hospitals

  • Intermountain Health St. Vincent Regional Hospital

    1233 N 30th St
    Billings, MT 59101
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Central Montana Medical Center

    408 Wendell Ave
    Lewistown, MT 59457

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    86%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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