We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Smith is a miracle worker!

I am a middle aged woman who had cracked an upper molar and needed it extracted. Dr. smith put me to sleep for the extraction and it was as easy as could be. I had very little pain afterwards and it healed beautifully. Amazing!!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Feb 10, 2022

×Post a ResponseAre you Dr. Smith?

I was diagnosed with TMJ 25 years ago while in college. This doctor charged me hundreds of dollars for a bite plate which I bit through the first night. He was horrible to me, and would not replace it. I had NO money at the time, and because of his poor bedside manner, I never treated my tmj bc I was so traumatized. Now I'm to the point where I have no choice to treat my condition due to the severity of the situation. Upon searching for a Dr I came across his site. Feeling traumatized again.

What went well

No results

What could be improved

No results

1 other person found this helpful

Helpful

North Ridgeville, OH – May 12, 2017

×Post a ResponseAre you Dr. Smith?

I went in by referral from Destiny Dental to have 5 teeth extracted.Last minute he decided 7 needed done.At my consultation we agreed I would be asleep and pain free during the procedure.The day of he decided he could only do light sedation.Messed up the IV in 3 places, sedation did NOT work !! 4 shots of novacaine for 7 teeth without wait time.He was cruel spoke rudely during procedure.I was screaming begging him to stop, would not.Most horrific experience of my life.I now have PTSD!!

What went well

Wait times

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

2 others found this helpful

Helpful

Elizabeth Knyszek in Lakewood, OH – Mar 21, 2017

×Post a ResponseAre you Dr. Smith?

My experience was beyond exceptional. This is the best team, they are kin; which is wonderful when you are afraid. Thank you

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

Amber in Cleveland, OH – Sep 20, 2016

×Post a ResponseAre you Dr. Smith?

I went to Dr. Smith for a removal of a tooth sometime ago. The night before, I had concerns of the one next to the one that was recommended for extraction. Dr. Smith came in and told him about the concern and he said and I quote, "You spring this on me now!" He injected very little numbing came back and said, it doesn't need to be extraction and apologized for his outburst. I would never recommend him to anyone, due to his uncontrolled temperament and lack of professionalism.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions
Long wait times

8 others found this helpful

Helpful

Pad in Cleveland Ohio – Sep 13, 2016

×Post a ResponseAre you Dr. Smith?

I just had my wisdom teeth removed this afternoon and I can say Dr. Smith is one of the best doctors I have ever been to. He's extremely easy going, well-mannered, and a great personality. Plus, he is great at his job. Loved my experience and would recommend him to anyone.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

Kyle V in Cleveland, OH – Jul 01, 2016

×Post a ResponseAre you Dr. Smith?

Very inconsiderate staff. Was considering using them for cosmetic services, but they're certainly not going to get my business.

What went well

Office environment
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

Difficult to schedule appointment
Staff wasn't friendly
Long wait times

7 others found this helpful

Helpful

Barbara Brandt in Cleveland, OH – Jun 25, 2016

×Post a ResponseAre you Dr. Smith?

Leave a review

How was your experience with Dr. Smith?

Know Before You Go

About Me

biography

Dr. Brian Smith, DDS is a dentistry practitioner in Lakewood, OH. He is accepting new patients.

Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.