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Dr. Briani Jackson, MD

Dr. Briani Jackson, MD

Family Medicine*
10+ years of experience

Dr. Briani Jackson, MD is a family medicine physician in Rochester, NY and has over 10 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 2010. She is affiliated with medical facilities Rochester General Hospital and Unity Hospital.

2.2 Star Rating
Based on 17 reviews 2.2 Star Rating (17 reviews)

Practice

1100 Long Pond Rd Ste 250 Rochester, NY 14626

At a Glance

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

2.2
17 ratings, 9 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
71%
71%

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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 25, 2025
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Excellent Doctor! Very Thorough! Very Kind!
I absolutely love Dr. Briani Jackson. She covers all the bases. I truly am in awe of how awesome she is. She makes me feel so comfortable. She's a doctor that listens, observes, explains, etc. It's so wonderful to have a doctor that gives their best. I honestly feel so fortunate and blessed she's my doctor!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane Biallias – Sep 05, 2024
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Very bad experience with Dr. Briani Jackson. I have a life threatening illness and in my opinion she treated me very poorly. She basically told me that she was too busy to see me again even though I only wanted a follow up appointment in about 2 months. She is so busy and BOOKED. "It is what is is" I was told. Very uncaring, unprofessional and rushed. Her reception staff is even worse. Very cold and unhelpful in my opinion. Sad to say but they appear uncooperative and even hostile. It is hard to believe that this is going on there and how they treat their patients. I am writing this review in an attempt to warn others so that they will not expose themselves to similar situations. There are a lot of good doctors out there. Unfortunately, based upon my personal experience, I must TRUTHFULLY conclude that she is not one of them. I honestly feel sorry for any of her patients or any one that has to go to that practice or clinic at Unity Family Medicine at Country Village on 1100 Long Pond Rd. Please consider getting a good Primary Care Physician that will treat you with dignity and respect. As I felt that I was not treated that way by her or her staff. Patients have the right to be well treated and should be absolutely comfortable in changing Drs./ PCPs if they are treated poorly and should advise others so that they are aware.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jul 14, 2023
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Great! Listen, advised me, assured me and directed me to possible solutions. Great bedside manners, and excellent service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 22, 2021
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Waiting time is too long. Each time . Dr. Briyani makes me wait more than 45 minuets each doctors visit .other doctors there accepting no patients right now . Otherwise I would like to change my doctor.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jun 18, 2019
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Dr Jackson is a young know it all doc that does not consider her patients concerns about their own health. She tries to influence personal decisions like when to stop breastfeeding instead of finding choices that work for everyone and she lies. She tells the patient one thing and her staff something else. I wish I never switched to her. Biggest mistake I ever made.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Jersey City, NJ – Jul 19, 2017
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I am very pleased with the service at this location. I am almost always able to get a soon appointment, and Dr. Jackson is very knowledgeable. Having severe asthma, I am in a little bit more than the average person and I trust this office that I will be taken care of.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ashley S in Rochester, NY – Dec 21, 2016
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This woman should not be practicing medicine. After just one visit, both my husband and I are transferring our care elsewhere. Twice the office messed up dosages on my husband's heart medication, then made up an excuse about not having the corrected doseage.She prescribed this by the way. She has a terrible bedside manner and questions diagnoses made by other doctors, as if she doesn't believe test results. Her attitude is demeaning. She clearly feels superior and portrays arrogance. Stay away!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Michelle H in Rochester – Oct 14, 2016
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Down plays serious conditions to avoid treating sever pain. Can't keep track of conditions, ailments, or messages. Often passes off issues to specialists that she could treat herself and has sent me to specialist who don't specialize in my conditions. For instance she sent me to pain management for the spine when I needed one for abdominal adhesions. Can be patronizing
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
No longer a patient in Rochester NY – Apr 16, 2016
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About Me

biography

Dr. Briani Jackson, MD is a family medicine physician in Rochester, NY and has over 10 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 2010. She...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 2010
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unity Family Medicine at Country Village1100 Long Pond Rd Ste 250 Rochester, NY 14626
1

Affiliated Hospitals

  • Unity Hospital

    1555 Long Pond Rd
    Rochester, NY 14626
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
  • Rochester General Hospital

    1425 Portland Ave
    Rochester, NY 14621
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality