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Dr. Bruce Hsu, MD

Dr. Bruce Hsu, MD

Physical Medicine & Rehabilitation*
15+ years of experience

Dr. Bruce Hsu, MD is a physical medicine & rehabilitation physician in Lancaster, PA and has over 15 years of experience in the medical field. He graduated from University of Connecticut Health Center in 2006. He is affiliated with medical facilities Lancaster General Hospital and UPMC Lititz. He is accepting telehealth appointments.

4.1 Star Rating
Based on 27 reviews 4.1 Star Rating (27 reviews)

Practice

231 Granite Run Dr Lancaster, PA 17601
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Hsu specializes in the area of Physical Medicine & Rehabilitation. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

4.1
27 ratings, 21 with a written review
5 star
74%
74%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
19%
19%

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I would highly recommend Dr Hsu.
Dr Hsu was very attentive. Both he and his Nurse were very personable , nd knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Chadwick – Feb 28, 2025
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I would refer a family member or friend.
Dr Hsu listened and was willing to talk through my concerns. Very attentive and kind. He is the best pain management doctor I have seen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori Gailey – Dec 28, 2024
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Very Disappointed
He had a very lackadaisical attitude. I was looking for a doctor who would take the time to listen and care about my symptoms and pain history, then explain what may be the best course of action. Instead, he assumed I wanted a spinal shot and would have scheduled it without much conversation. Same goes with prescribing pain medication. He missed the ball on giving any feedback on what might be best for my situation, but that may be because he didn't adk much about it. When he first came in the exam room I had difficulty hearing much of anything he was saying. I explained that I have hearing problems and could he repeat what he just said. He turned to me, cupped his hand around his mouth and all but yelled to me. Needless to say, this did not endear him to me. When I make a decision to move forward with a form of treatment, it most definitely will not not be with him. If he is the only pain mgmt doctor in the practice, I will change practices.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 12, 2024
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DR Hsu has a relaxed demeanor that puts me at ease when I see him. DR Hsu is easy to speak to and I find him to be a suitable replacement for DR Rung.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Duanne Mishler – Nov 23, 2024
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Found him quite brusque and unfriendly.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Carol – Nov 20, 2024
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Poor attitude
Rude
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
Helpful
Nov 20, 2024
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Reviewing Dr. Hsu
I had an ablation done 4 weeks ago, how was I doing? Some days good, Some days not good. Dr. Hsu has a sense of humor. We decided after myTrip to try another ablation. In the meantime try a medication before my trip.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jean Kahler – Nov 16, 2024
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Dr. Hsu
The whole staff is friendly. They communicate well. My appointment was nearly on time even though the person I was supposed to see was stuck in traffic and Dr. Hsu saw me instead. I appreciate his kindness and sense of humor. I was amazed that he remembered so much about me regarding my personal life. I highly recommend him and LOG.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 14, 2024
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Poor bedside manner
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Max – Nov 12, 2024
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He acknowledged my concerns and addressed them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Wollyung – Sep 13, 2024
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LOG review
Very accommodating and friendly (staff and Dr. Hsu)....trying to do what is best for my condition
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 14, 2024
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Pain Management Visit
The atmosphere was very comfortable and relaxed. I really liked dealing with the nurse and Dr Hsu. Top Notch.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Faye Mimm – Aug 11, 2024
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Dr. Hsu was very personable and competent.
Dr. Hsu explained my medical options in great detail. He talked about the pros and cons of various strategies and asked my opinion about each of these. We discussed nonsurgical as well as surgical options to treat spinal stenosis. He set me at ease by asking me questions about information that I had shared during a previous visit to LOG.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Aug 11, 2024
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Highly recommended
Dr. Hsu truly listens and plans treatment to make his patients feel better since my appointments with Dr. Hsu my health has improved and I don't need to use my cane and more treatments scheduled
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda Myers – Jul 30, 2024
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Great shot relief
Went for a spinal shot and it worked great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Hushon – Jun 08, 2024
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Very professional and great at what he does.
Everyone was very professional and made you feel at ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 28, 2024
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Made the appointment run smoothly and explained procedures.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 09, 2024
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He was very knowledgeable very pleasant when I as,
His nurse was very helpful very knowledgeable made me feel comfortable and they were both very prompt had a great personality on both of them
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin yoder – Apr 17, 2024
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nothing
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Long wait times
Helpful
nick depace – Apr 13, 2024
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My Visit with Dr. Hsu
I was so pleasantly surprised at how easy it is to talk to Dr. Hsu. He is a wonderful conversationalist and immediately puts you at ease!
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sally Groff – Feb 10, 2024
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About Me

biography

Dr. Bruce Hsu, MD is a physical medicine & rehabilitation physician in Lancaster, PA and has over 15 years of experience in the medical field. He graduated from University of Connecticut Health Center in 2006. He is affiliated with medical facilities...read more
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Connecticut Health Center

    Medical School, 2006
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office231 Granite Run Dr Lancaster, PA 17601
1

Practice

Mount Sinai Rehabilitation Hospital490 Blue Hills Ave Hartford, CT 06112
2

Affiliated Hospitals

  • UPMC Lititz

    1500 Highlands Dr
    Lititz, PA 17543

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Lancaster General Hospital

    555 N Duke St
    Lancaster, PA 17602
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality