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Dr. Buffie Reid, MD

Dr. Buffie Reid, MD

Gastroenterology*
20+ years of experience

Dr. Buffie Reid, MD is a gastroenterologist in Jacksonville, FL and has over 20 years of experience in the medical field. Dr. Reid has extensive experience in Esophageal Disorders, Pancreatic Disease, and Gastrointestinal Disorders. She graduated from University of South Florida Morsani College of Medicine in 2002. She is affiliated with Baptist Medical Center Jacksonville. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 38 reviews 3.4 Star Rating (38 reviews)

Practice

14540 Old Saint Augustine Rd Ste 2207 Jacksonville, FL 32258
Telehealth available

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Dr. Reid's Reviews

Likelihood to recommend Dr. Reid

3.4
38 ratings, 21 with a written review
5 star
55%
55%
4 star
3%
3%
3 star
0%
0%
2 star
8%
8%
1 star
34%
34%

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Telehealth
I have called numerous times to get answers to reports. They say they will call back but they never do. I call again and they say okay, they will get back, they never do. I also called for a referral to another specialist, said they would get back, never did. First appointment was in person, second was tele-med.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Dec 30, 2024
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Horrible person and doctor. Dose not follow protocol on procedure prep. I have had at 8 endoscopy and she couldn’t follow what other doctors i have had in the past procedures. Worst doctor ever and her personality is that of a witch
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Na – May 20, 2024
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Great doctor.
Wonderful doctor with a great bedside manner. She listened to everything I had to say with a caring disposition and came up with a great plan to help me heal. The staff was also pleasant.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric – May 01, 2024
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Worst doctor ever
Very rude all she cares about is getting you money
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 22, 2024
We are sorry to hear about your recent... Read More
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Pleased with Dr Buffie Marie Reid
I think Dr Reid is an expert in her field and a good doctor. I went to her in 2017 and 2024. She was personable and I trust her with my health care and what she recommends following my two procedures recently. It would be nice to see her for the follow-up appointment, set with the PA. I feel like she has firsthand info as she did the testing. I know this is what most doctors do now. You are getting competent medical care from Dr Reid and my daughter is scheduled to see her soon for a procedure. Highly recommend! She will find out what is going on!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C. Voigt – Mar 10, 2024
We are glad to hear you had a great visit. Thank... Read More
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Dr Reid misdiagnosed my daughter leading to years of pain abdominal pain multiple dr visits. Careless doctor who is there for the money.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
St. John’s Florida – Feb 17, 2024
We are glad to hear you had a great visit. Thank... Read More
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Not a good experience, do not recommend her
Another review used the term 'conveyor belt GI' and that was the experience for me, too. No follow up with the actual doctor, and when I requested to speak to the doctor after abnormal test results, was told that would be very difficult to arrange. No labs follow up, no care follow up, just a strange appt with the PA. Months later, they still haven't contacted to divulge abnormal lab results that I could see on my own. Go to UF Health instead, or Mayo.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
NA – Oct 05, 2023
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Dissappointed and disrespected
2 stars for Dr. Reid, dragged down to 1 star because of the staff. Don’t go to Dr. Reid if you want transparency, clarity, or any form of personalized care. I have dealt with many, many healthcare professionals, and I genuinely feel slighted and personally hurt by her level of disregard.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
May – Jul 21, 2023
Thank you for bringing this to our attention,... Read More
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Not because of Dr Reid but because of her staff
She is an excellent physician but her nurse controls access to her. She canceled an appointment I had and i literally ended up in the hospital with a life threatening emergency. Because this nurse has so much control over appointments I have not actually seen Dr Reid in a year. Unfortunately I will have to leave Dr Reid’s practice because of this nurse. I asked her to have Dr Reid call me on Dec 30. I have not heard from her. The nurse rescheduled an appointment I had for Dec 30. I entered the hospital that night in a critical situation. I was assured that I likely would not have been alive for the rescheduled appointment on Jan 9. The nurse would not listen when I told her how serious my symptoms were. I am also a nurse. I know that no nurse should have that kind of power in a Dr’s office. I lost an excellent Dr. Dr Reid I would still like to talk to you.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Jackie Baucom – Jan 05, 2023
Thank you for bringing this to our attention,... Read More
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I have esophageal strictures and require endoscopies often. Dr Reid has been a gift to me understanding my condition. Dr Reid is compassionate, knowledgeable, and I trust her with my health issues.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Julia – Dec 17, 2021
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I have many doctors due to health issues. Dr Reid is at the very top of the list.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Bert Rogers – Jul 06, 2020
Dr. Reid's Reply –
Thank you Bert!
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Wonderful doctor and staff!
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Mar 09, 2019
Dr. Reid's Reply –
Thank you for this review!
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Excellent Physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
FL – Feb 26, 2019
Dr. Reid's Reply –
Thank you for this review!
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Wonderful Doctor, knowledgeable and kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sharon in Orange Park, FL – Feb 26, 2019
Dr. Reid's Reply –
Thank you!
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I have been a patient of Dr. Reid for the past 9 years. She has ALWAYS taken my health issue as a top priority. I would recommend this Dr. to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Brendan in Ponte Vedrfa, FL – Dec 27, 2018
Thank you for your recent review and for choosing... Read More
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Dr Reid is great. She listens and gives great care to her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
mike allocco in Ponte Vedra – Oct 07, 2017
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A good diagnostician and lacking in bedside manner. Being a high risk colon cancer patient, questions were many times not answered fully. Response from phone calls to her through her nurse were sometime answered and sometimes not. What I was told my her in her office did not match what the nurse told me Dr. Reid. When I asked the nurse for clarification, never received an answer. Not consistent. I was dismissed as a patient because I made an appointment with another Dr. For a second opinion.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Ponte Vedra, FL – May 27, 2017
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She might be great with her patients, but a completely different person with the employees. Cares about no one but herself. Two faced
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Orange Park, FL – Apr 05, 2017
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Very personable and kind. I would recommend my family and friends without a doubt.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan in Jacksonville, FL – Feb 06, 2017
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I had a terrible scare with my health and was seen by Dr. Reid while in the hospital... I was so impressed with her that I made sure to follow up with her after I left the hospital than my regular physician. I was in and out of her office easily, she took the time to discuss what happened and explain it best for me to understand... she has an awesome bedside manner... I would refer her to anyone having a gastric/intestinal issue. I will definitely see her again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jacksonville, FL – Feb 06, 2017
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About Me

care philosophy

EXCEPTIONAL CARE, INSIDE AND OUT.

biography

Dr. Reid joined Borland Groover after completing her medical education and fellowship training at both University of South Florida College of Medicine in Tampa, Florida and the Medical College of Virginia, Richmond, Virginia. Dr. Reid also...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Fellowship Hospital, 2008
  • Med College Of Virgnia

    Residency Hospital, 2005
  • University Of South Florida Morsani College Of Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office14540 Old Saint Augustine Rd Ste 2207 Jacksonville, FL 32258
1

Practice

Office150 Longleaf Pine Pkwy Ste 200 Saint Johns, FL 32259
2
Ascension St. Vincent's Southside4201 Belfort Rd Jacksonville, FL 32216
3

Practice

Jacksonville Center for Endoscopy-Southside4800 Belfort Rd Jacksonville, FL 32256
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions