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Dr. Carla Renaldo, MD

Dr. Carla Renaldo, MD

Internal Medicine*

Dr. Carla Renaldo, MD is an internist in Arden, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients.

3 Star Rating
Based on 22 reviews 3 Star Rating (22 reviews)

At a Glance

  • Area of ExpertiseDr. Renaldo specializes in the area of Internal Medicine. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Clean HospitalPatients said the hospital this doctor practices at is clean. See hospitals
  • Easy SchedulingPatients said scheduling was easy. See reviews

More Internists at AdventHealth Medical Group Multispecialty at South Asheville

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Dr. Renaldo's Reviews

Likelihood to recommend Dr. Renaldo

3.0
22 ratings, 16 with a written review
5 star
45%
45%
4 star
5%
5%
3 star
5%
5%
2 star
0%
0%
1 star
45%
45%

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Terrible
Runs hot and cold. Rude, condescending, snarky. She obviously believes she is superior to her patients. Any doctor will be better than her. My complaint is just one of many
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 27, 2025
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I have 40 + years of medical training and have never experienced a worse medical experience in my entire life. Had initial visit scheduled for 8:00 am and waited a hour to be seen. No good morning by physician or introduction. Just, “ Do you know the time? It’s now 9:00.” I exclaimed I was at office at 7:30 am filling out paperwork. Her first response, “ I want to go home! Why are you here?” My initial visit was a quiz on my knowledge of my medication and usage. She was not interested in anything I conveyed to her. The practice, when I called for emergent cardiology consult, didn’t have me as a patient with their practice. I was on phone for 30 minutes! If I didn’t supply Dr Renaldo with full 3 page medical history I prepared for her, she would know nothing of my medical history. Buy a coffee maker or water for waiting area. Send me to pain clinic to fill pain medicine I have been prescribed for 15 years. Never called in emergent cardiology consult. Uncaring and very unprofessional practice .
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Steven Ye – Jan 14, 2025
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Worst dr I’ve ever seen. Rude, condescending.
Horrible bedside manner, will punish you with rude abrupt condescension. Shocking behavior. Do not go to her if you need compassionate care. As a patient, you do not need to tolerate this type of behavior from drs. You can find ones who actually listen to your concerns and work with your unique issues but she ain’t it!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Never again – Oct 26, 2024
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She deserves zero stars
In my opinion THE WORST doctor I have encountered in 71 years. Rude & inept. She spent about five seconds examining me yet had a lot to say about a protocol set up by a 5 star rated hypertension specialist in New York, that deals with 911 survivors, such as myself. She questioned & negated everything I said. Entered totally erroneous information on the notes from our visit which I’ve requested to be removed since it was inaccurate. I am a licensed psychologist, and I have a word that describes her behavior pretty accurately. But being a professional, I do not diagnose unless they are my patient so I am restraining myself.I had one Visit with her and will never be back.My advice is choose someone else if you’re looking for a doctor with finess, empathy and skill.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
May 31, 2024
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never got care
Dr. Renaldo never seemed aware of why I was there for a visit even though she had told me to come in or had told me what we would focus on during a visit. Three visits she told me about her training but didn't use that training to provide care. Sad, really...
What went well
  • Staff friendliness
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan 30, 2024
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Excellent and caring physician
My wait a time was short, and the staff was friendly and professional. Dr. Renaldo was extremely attentive to everything I said. I was never rushed. After carefully listening to me her responses were very knowledgeable, thorough, helpful, and she gave me the feeling she truly cared about me as an individual. I highly recommend Dr. Renaldo.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth Allen – Jan 24, 2024
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Listened well. Answered all my questions. Good staff. Very friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony – Aug 30, 2023
Dr. Renaldo's Reply –
We wish you all the best!
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New patient ~ not confident yet.
New patient with Dr. Renaldo ~ i was very nervous as i have had to change doctors at that practice. Her questions were hard for me to answer because of my limitations; but she presents as very clear & attentive and prescribed good alternatives to what has not worked. I love Advent Health and especially all the ladies at the front, at appt.desk, and the nurses in the back! Such good support; and i hope Dr. Renaldo likes it there.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Victoria – Jun 06, 2023
Dr. Renaldo's Reply –
Thank you for your feedback.
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Rudest doctor ever.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mimi Rich – Jun 08, 2021
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Highly Recommend Dr. REnaldo. I found this office to be great. The front staff checked me in immediately and the wait time to the exam room was minimal. Her medical assistant is pleasant and professional. I had blood drawn and the girl who drew my blood was great! Dr. Renaldo reviewed all the records that I brought with me and devised a plan and explained what her plan was. She even examined me, something I have found not all doctors do.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Mar 15, 2019
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Dr. Renaldo is an excellent doctor, she truly cares about the wellbeing for her patients. Sometimes the office might be busy, but she WILL answer all the necessary questions and provide appropriate care at the time of the appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Clearwater, FL – Dec 05, 2017
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Excellent doctor! We saw Dr. Renaldo because our PCP was out. She was kind and personable and explained my diagnosis and what the plan was. She answered my questions. I was a little nervous to see a new doctor because I have been with mine so long but she had all my records there and just picked right up where my doctor was. The staff was great, her nurse was very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Leon in Bellair – Nov 23, 2016
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First visit with Dr Renaldo I waited in exam room for over a hour she walked in without any apology her bedside manners came across cold and dry. She sent me home with a script that did not help second visit she was once again cold and dry. Third visit the office was extremely busy and they held me up at check in to cause me to be 20min late her nurse came to get me and told me the doctor needed to reschedule. Very unhappy with this doctor needless to say her staff is very friendly.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Somerville, MA – Nov 09, 2016
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I recently saw Dr. Renaldo for commercial diving physical. I wasnt thrilled with the clinic and registration but Dr. Renaldo and her staff were awesome. The doc is a diver so she actually understands the process and she is so engaging. She took the time to talk to me about my goals and how I can dive smart. She did all my paperwork in a timely manner. Her nurse was very nice. It was worth the 2 hour drive!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lake City FL – Sep 17, 2016
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I saw Dr. Renaldo for Low Back pain and took an X-ray immediately following the exam. I found out my diagnosis when a physical therapist called to set up an appointment for a Compression Fracture. I called the office the following morning but they had no appointments for me....needless to say I went to another physician fast......terrible disorganized and failed to followup, appeared to be under too much pressure and could not focus.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
J. Jay in Lithia, FL – Feb 12, 2016
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wait time was minimal; Dr. Renaldo is smart, personable and takes her time to explain things to me. My husband even likes her and he doesn't like doctors. Only complaint is that front staff is unprofessional,
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
msad in Tampa, FL – Dec 20, 2015
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About Me

biography

Dr. Carla Renaldo, MD is an internist in Arden, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • AdventHealth Hendersonville

    100 Hospital Dr
    Hendersonville, NC 28792
    Recipient of 26
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality