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Dr. Carmen Perez-Masuelli, MD

Dr. Carmen Perez-Masuelli, MD

Rheumatology*

Dr. Carmen Perez-Masuelli, MD is a rheumatologist in Houston, TX. Dr. Perez-Masuelli has extensive experience in Osteoporosis & Screening. She is affiliated with medical facilities such as Houston Methodist the Woodlands Hospital and HCA Houston Healthcare Kingwood. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 56 reviews 3.6 Star Rating (56 reviews)

Practice

522 Timberdale Ln Houston, TX 77090
Telehealth available

Compare with other Rheumatologists

Compare Dr. Perez-Masuelli with our nearby Rheumatologists at HCA Houston Healthcare Northwest.

Make an appointment at HCA Houston Healthcare Northwest today at
(281) 417-4665.

Dr. Perez-Masuelli is a Healthgrades Choice provider in Rheumatology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Perez-Masuelli's Reviews

Likelihood to recommend Dr. Perez-Masuelli

3.6
56 ratings, 32 with a written review
5 star
61%
61%
4 star
2%
2%
3 star
2%
2%
2 star
7%
7%
1 star
29%
29%

Your trust is our top concern.

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Dr. Perez saved my life/leg by making a quick correct diagnosis. I'm forever grateful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy Crider – Feb 25, 2025
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AWFUL CUSTOMER SERVICE
I waited MONTHS to get my 1st appointment and regret coming here. Terrible communication and customer service. I have been trying to get medication that was prescribed by the Dr for over a month and even after speaking with them, my insurance and the manufacturer who assists with the costs I have not been able to get the Dr's office to help and it was at their suggestion. They also have refused to provide me with my own MRI results which were performed by a company this physician's company also owns. Do yourself a favor and go somewhere with better customer service.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Long wait times
Helpful
RG – Jan 18, 2025
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Very knowledgeable, and patient.
Telehealth
Dr. Perez takes her patients very seriously, always answers and clarifies any questions I may have. She is very knowledgeable in her field of specialty, and has repeatedly made me feel tremendously better after many struggles with Lupus. I recommend her to everyone I know that struggles with the same issues. Her entire staff is kind and personal as well. They never rush you, and are always willing to listen. They definitely put the patient first.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jessica Jones-Maldonado – Jun 14, 2024
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Dropped ME like a hot potato
She was my Dr. For 10+ years all of a sudden I get a letter in the mail that she was dropping me as a patient! No reason given! This was out of the blue to me that is patient abandonment!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Aug 05, 2023
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I was referred to Dr. Perez-Masuelli by my Primary Dr. I have seen her 3 times now and am grateful that I was able to see her and get tests and diagnosis's for my symptoms. We are continuing to evaluate my needs and she is discussing with my other doctor's the course of action needed. She didn't throw medications at me, which I appreciate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Anita Snyder – Jan 21, 2022
Thank you for your wonderful review! We truly... Read More
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Dr. Perez-Masuelli is a very smart physician. She knows the science behind the disease. She listens to me; I never feel rushed. I'm sure she hears the same complaints over and over throughout the day, but she still treats me like I am the most important patient of the day. I am thankful for her compassion. Her staff is always pleasant when I am there. She has been through some staffing changes lately, and they are still learning, but overall they are a good group of professionals.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jan 04, 2022
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Dr Parez.Masuelli in my opinion is the best doctor I have ever had. I have had several RA doctors due to moving country 5 times and I have never been so grateful to have Dr. Parez-Masuelli’s care. I can never thank her enough !
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
S Pirie – Apr 04, 2020
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Asked for prescription refill on 8/22. Infusion nurse said doctor’s nurse would send refill request when she got lab results, probably Tuesday 8/23. Following Monday it had not been done. Couldn’t reach the office by phone (receptionist later told me phone service was down that morning) so I went to the office. Stunned speechless by the nurse’s appalling rudeness. I tried 3 times to explain that I needed a 90-day supply, not 30 now and another 90 later. She kept interrupting me, raised her voice, insisted on 30-day supply and ordered me to “lose the attitude” or there was nothing she could do for me. I went back a week later because I needed my second infusion. At that time told the doctor’s PA I did not want refills, that I would be going to a different rheumatologist. Refill order was sent anyway. So I’ll receive nearly $250 worth of meds that I specifically said not to order. Dr Perez herself is quite nice, but with a nurse who is so rude and refill sent in after I said no . . .
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
JG in Spring – Aug 06, 2019
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Since seeing Dr. Perez my arthritis has been in check with no pain in over 6 years. She takes time to listen and does not rush through my 6 month checkups. I cannot say enough good things about her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Randy in Montgomery, TX – Jun 07, 2019
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I was nervous since we just moved from Dallas and now I needed a new Dr. For my Rheumatoid Arthritis and take my insurance. Dr. Perez is an amazing doctor I am so Happy that she is my Doctor. She takes her time to listen to you. Her PA is the same way. The young ladies at the Frt. desk are Very Helpful trust me you will not be disappointed. I trust her judgment she is one Smart Lady
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Mar 27, 2019
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Dr Perez masuelli is a wonderful doctor who listens to your concerns and is very knowledgeable .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Erica Farmer in Tomball , TX – Mar 23, 2019
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Dr. Perez-Masuelli, is very wonderful and caring physician who cares about her patients. Shea,so has a wonderful staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mary White in Spring, TX – Aug 22, 2018
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I’ve been a patient of Dr. Perez-Masuelli’s for ten years. Dr. Perez stays up to date on new medications and other research and developments in the field of rheumatology. She spends time with her patients to understand their concerns and recommend the best treatment. Unlike my previous rheumatologists, Dr. Perez has provided me with excellent care which has made a significant difference in both my functionality and outlook. I trust her advice and recommend her wholeheartedly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Apr 01, 2018
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She is always very thorough with her explanations and gives reasons for the decisions she makes about my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 19, 2018
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I’ve been her patient for 15 years. She is excellent She brought me from the bowels of hell with vasculitis to back to normal and I didn’t think that was possible!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Susan Jared in Splendora texas – Mar 02, 2018
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Dr. Perez-Masuelli is an excellent doctor. I have always been able to see her outside my regular appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Spring – Jan 16, 2018
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Would not recommend Dr. Perez-Masuelli to anyone. She really does not care about her patients and only cares about money. Save your time. there are some really good rheumatologists in the area, but she is definitely not one of them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Spring, Texas – Jan 12, 2018
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Dr. Perez is great, she really cares about her patients and she's very thorough. Her staff is also very nice and always return phone calls in a timely manner. She is highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
The Woodlands, TX – Jan 08, 2018
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Dr. Perez deserves 10 stars! When I moved to Houston 7 years ago, I went through 3 other rheumatologists before finding someone with the experience, compassion, and superior bedside manners / patient advocacy Dr. Perez possesses. She listens to her patients and genuinely cares. She engages promptly and proactively with other physicians as necessary. In my 30+ years with SLE, I’ve been treated at Mt. Sinai, UPenn, Brigham and Women’s, and Yale—Dr. Perez beats them all. HIGHLY RECOMMEND!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tomball, TX – Jan 08, 2018
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I am extremely satisfied and grateful for Dr. Perez-Masuelli's treatment plan and time spent in each and every office visit. As a Registered Nurse, I am blessed to have some knowledge and to be familiar with many illnesses. I wasn't feeling well; but, could not put my finger on the cause. Through our PCP, I was referred to Dr. Perez-Masuelli approximately 3 years ago. She diagnosed the problem immediately and began an aggressive medical treatment to slow down the progression of the disease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janet McElroy in The Woodlands, Texas – Jan 07, 2018
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About Me

biography

Dr. Perez-Masuelli joined Millennium Physicians in 2017. She is currently seeing patients at our Shenandoah and North Houston offices. 
  • Rheumatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mount Sinai Hospital|mt Sinai Hospital

    Fellowship Hospital
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Geriatric Medicine
Internal Medicine
Rheumatology
American Board of Medical Specialties®
American Board of Internal Medicine®
Rheumatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Dr. Perez-Masuelli is a Healthgrades Choice provider in Rheumatology

    Read our methodology

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    Locations

    Practice

    Laboratory Corporation of America522 Timberdale Ln Houston, TX 77090
    1
    Office129 Vision Park Blvd Ste 204 Shenandoah, TX 77384
    2
    Office9319 Pinecroft Dr Ste 130 Spring, TX 77380
    3