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Dr. Carolyn Castillo, MD

Dr. Carolyn Castillo, MD

Internal Medicine*
40+ years of experience

Dr. Carolyn Castillo, MD is an internist in Albuquerque, NM and has over 40 years of experience in the medical field. She graduated from University of New Mexico School of Medicine in 1984. She is affiliated with medical facilities Lovelace Medical Center and Lovelace Women's Hospital. She is not accepting new patients.

2.4 Star Rating
Based on 42 reviews 2.4 Star Rating (42 reviews)

Practice

6701 Jefferson St NE Albuquerque, NM 87109
Telehealth available

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Dr. Castillo's Reviews

Likelihood to recommend Dr. Castillo

2.4

42 ratings, 26 with a written review
5 Star
33%
33%
4 Star
0%
0%
3 Star
0%
0%
2 Star
2%
2%
1 Star
64%
64%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 19, 2025
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What went well
No results
What could be improved
No results
Helpful
Beverly – Dec 28, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rhonda F – Oct 17, 2024
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What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 24, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Camilla Freitag – Jun 21, 2024
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Maria – Nov 12, 2023
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Kelley – Jul 30, 2023
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What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Long wait times
4 people found this helpful
Helpful
Willie – Jul 15, 2023
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What went well
No results
What could be improved
  • Didn't listen or answer questions
3 people found this helpful
Helpful
PMJ – May 27, 2023
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Feb 07, 2023
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Angie Lee – Jan 04, 2023
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Susan Reuler – Dec 31, 2022
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What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Oct 23, 2022
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
no – Jun 03, 2022
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Mar 02, 2022
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Dec 23, 2021
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Sep 30, 2020
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Jun 15, 2020
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Jan 31, 2020
×Post a ResponseAre you Dr. Carolyn Castillo, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
Oct 14, 2019
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of New Mexico School Of Medicine

    Medical School, 1984
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Lovelace Medical Group-Osuna & Jefferson6701 Jefferson St NE Albuquerque, NM 87109
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 10:00am - 7:00pm
    • Thu: 8:00am - 12:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Unavail2901 Transport St SE Albuquerque, NM 87106
2
Office9501 Paseo del Norte NE Albuquerque, NM 87122
3

Affiliated Hospitals

  • Lovelace Medical Center

    601 Dr Martin Luther King Jr Ave NE
    Albuquerque, NM 87102

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
  • Lovelace Women's Hospital

    4701 Montgomery Blvd NE
    Albuquerque, NM 87109

    How patients felt about the care they received at this hospital.

    78%
    Patients said they were given information about recovering at home

    6% lower than the national average

    66%
    Patients said that doctors always listened to them and explained things well

    10% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality