Dr. Cary Gentry, MD
Colorectal Surgery*
25+ years of experience
Accepting new patients
Telehealth services available
Call us to securely
book an appointment
book an appointment
Dr. Cary Gentry, MD
Colorectal Surgery
Make an Appointment
Dr. Cary Gentry, MD is a colorectal surgeon in Richmond, VA and has over 25 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 1995. He is affiliated with medical facilities such as Retreat Doctors' Hospital and Parham Doctors' Hospital. He is accepting new patients and telehealth appointments.
4.9 Star Rating
Based on 78 reviews 4.9 Star Rating (78 reviews)
Locations
Colon & Rectal Specialists
Colon & Rectal Specialists Inc
Colon and Rectal Specialists
At a Glance
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital • America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ See hospitals
More Colon & Rectal Surgery Specialists at Johnston-Willis Hospital
Experience Check
Search for experience in a specific area
Dr. Gentry's Reviews
Likelihood to recommend Dr. Gentry
4.9
78 ratings, 33 with a written review
| 5 star | 96% | 96% |
| 4 star | 1% | 1% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 3% | 3% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Awesome doctor!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 17, 2023
Post a ResponseAre you Dr. Gentry?
Best
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
3 others found this helpful
Helpful
MBF590 – Oct 23, 2022
Post a ResponseAre you Dr. Gentry?
Very kind and patient. Best bedside manner of any doctor I have ever met. Highly recommend! Skilled and just so impressed!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 14, 2022
Post a ResponseAre you Dr. Gentry?
Dr. Gentry and the entire staff at CRS are kind, caring and extremely professional! My attending nurse, nurse anesthetist and Dr. Gentry put me at ease and provided excellent care. I highly recommend CRS!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eladio Martinez – Aug 25, 2021
Post a ResponseAre you Dr. Gentry?
The Stony Point crew had me in and out with little to no waiting for my colonoscopy. The nurses (Rhonda and Delores) and the anesthesiologist (Wendy), had tremendous bed-side manner and helped provided a relaxed and friendly atmosphere.
What went well
- Office environment
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dennis – Aug 20, 2021
Post a ResponseAre you Dr. Gentry?
Extremely professional, well organized, timely and efficient. Dr. Jeff, Rhonda, and Emily were awesome. Dr. Gentry and his staff make a great team!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
John Steitz – Aug 10, 2021
Post a ResponseAre you Dr. Gentry?
Dr. Gentry has the BEST team! Prior to his arrival, Rolonda (IV extraordinaire) and Linda (comforter) made me feel at ease with the prep needed to begin the procedure. It was as if I had known them for years. Afterwards, Emily and Meredith joined them.....one big family gathering.....SO MUCH FUN!
Icing on the cake - Dr. Gentry shows up playing HUMPTY DANCE as a tribute to Shock G. The ENTIRE staff started dancing....Dr. Gentry included. I was then wheeled off to the procedure room. 15-20 minutes later, I was given my results & post procedure instructions.
They made my day! Looking forward to my next visit. Preventive Care has never been so much fun!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
James C. – Apr 24, 2021
Post a ResponseAre you Dr. Gentry?
Dr Gentry is amazing! I highly recommend him to everyone. He is kind, his bedside manners are old school ??????He is great!!! Handsome to????
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sherry Orman – Feb 16, 2021
Post a ResponseAre you Dr. Gentry?
My procedure went very well. Dr. Gentry‘s nurses and staff are awesome. They are very thorough and kind.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Broe – Feb 06, 2021
Post a ResponseAre you Dr. Gentry?
arf1960. Dr Gentry, his team and his office staff are extremely professional, caring and helpful! I would highly recommend them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 14, 2020
Post a ResponseAre you Dr. Gentry?
Dr. Gentry and his office were perfect. The office called me multiple times before the procedure to make sure I was properly prepared. They called in the meds for me. The nurse and anesthesiologist were professional and informative. The area was clean and modern. The COVID precautions were appropriate. Dr. Gentry put me at ease before and after the procedure. He was very pleasant and upbeat, right down to the music he selected for the procedure.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
DennisB – Nov 21, 2020
Post a ResponseAre you Dr. Gentry?
Excellent, compassionate doctor. Highly recommend him. He removed part of my colon at Retreat Hospital. I received excellent, compassionate care there as well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Virginia – Jul 01, 2020
Post a ResponseAre you Dr. Gentry?
Thumbs up for Dr. Cary Gentry. I have had 2 procedures this past year and he was an excellent doctor for me. The first, something I had put off for years, and thanks to his encouragement, I went through with it and the out come has been wonderful. The second, not so much a big deal, but done with a kind heart. I would recommend this doc to anyone. Thanks Dr. Gentry!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Wait times
What could be improved
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
mary austin – Jan 06, 2020
Post a ResponseAre you Dr. Gentry?
Dr Gentry is an excellent doctor and he cares about his patients.
The staff are very nice too.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 23, 2019
Post a ResponseAre you Dr. Gentry?
Both, my husband and I have seen Dr. Gentry. We grade our visits with an A+. Dr. Gentry is professional, efficient and personable. The staff at his office is friendly and very organized. We will schedule with Dr. Gentry again when we are ready for our next appointment.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Midlothian, VA – Nov 18, 2018
Post a ResponseAre you Dr. Gentry?
Fantastic interaction with me as a patient; clearly explained procedure and recommendations. He and his support team made me very comfortable throughout the entire process. A well-organized and efficient practice, I highly recommend Dr. Gentry and C&RS.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
David Gillespie in Chester, VA – Aug 29, 2018
Post a ResponseAre you Dr. Gentry?
Dr. Gentry took me on as an emergency case (bowel obstruction); possible colon cancer. He scheduled me for surgery outside of his surgery schedule and removed everything he believed he needed to remove. After a drawn out recovery, I am beginning to feel amazingly better. I am sure with time and physical therapy, I will be in much better health than before...all due to Dr. Gentry...a miracle worker in my eyes! Respectfully, Michael Williams U.S. Air Force Special Operations, Retired
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michael Williams in Glen Allen VA – Apr 10, 2018
Post a ResponseAre you Dr. Gentry?
I would not hesitate for one second to recommend Dr. Gentry.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
S.C. Bateman in Richmond – Mar 20, 2018
Post a ResponseAre you Dr. Gentry?
This past year, I was fortunate enough to have Dr. Gentry as my surgeon on a colon surgery. His skills, knowledge, manner and caring well exceeded anything I could have reasonably expected. We'd all like to avoid such surgery if we can but if we cannot, there is simply no one better than Cary Gentry.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Richmond VA – Jan 19, 2018
Post a ResponseAre you Dr. Gentry?
I was recently treated by Dr.Gentry and his staff at the Stoney Point Office, very nice and professional. Once Dr. Gentry completed his examination, he took the time to sit down and further explain in detail my medical situation and the steps to repair it. During and after my surgery the medical team kept me very comfortable and relaxed. The office personnel contacted me the very next day to see how I was feeling. I would recommend Dr. Gentry and his entire team,
Thanks
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Va – Jan 17, 2018
Post a ResponseAre you Dr. Gentry?
Leave a review
How was your experience with Dr. Gentry?Is this your profile?
Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.
Claim your profileOverall Patient Satisfaction
78responses
Likelihood of recommending Dr. Gentry to family and friends is 4.8846154 out of 5
Insurance Check
Search for your insurance carrier and choose your plan type
About Me
care philosophy
Dr Gentry is interested in new technology that assists in accurate diagnosis of colon and rectal conditions including pelvic floor conditions such as fecal incontinence. Procedures that minimize discomfort, improve outcomes and a patient's quality...read morebiography
Trained for 11 years before joining Colon and Rectal Specialists in 2001. I have been practicing there ever since and have a great staff and a super group to work with!! Strong in support of my wife and 6 children, and love what I do! Taking care of patients.Colorectal Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Colon-rectal Clinic Of Orlando - Orlando Regional Medical Center
Fellowship HospitalCarilion Health System
Residency HospitalCarilion Health System
Internship HospitalVirginia Commonwealth University School Of Medicine
Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
Spanish
Top Doc as voted by Peers (Richmond Magazine), 2004
Top Doc as Voted by Peers (Richmond Magazine), 2008
America's Top Surgeons, 2005
Top Doc as Voted by Peers (Richmond Magazine), 2010
Affiliated Hospitals
- Recipient of 28
hospital awardsPatient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 100 Best Hospitals Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
- Recipient of 35
hospital awardsAmerica’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
View all awardsGastrointestinal Care Excellence Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
- Recipient of 35
hospital awardsAmerica’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
View all awardsGastrointestinal Care Excellence Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Learn more about how Healthgrades measures Hospital Quality