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Dr. Catherine Casteel, DPM

Dr. Catherine Casteel, DPM

Podiatric Surgery*
15+ years of experience

Dr. Catherine Casteel, DPM is a podiatric surgery specialist in Rowlett, TX and has over 15 years of experience in the medical field. She graduated from NEW YORK COLLEGE OF PODIATRIC MEDICINE in 2007. She is affiliated with medical facilities Baylor Scott and White Medical Center Lake Pointe and Texas Health Presbyterian Hospital Rockwall. She is accepting new patients.

3.5 Star Rating
Based on 19 reviews 3.5 Star Rating (19 reviews)

Practice

7501 Lakeview Pkwy Ste 230 Rowlett, TX 75088

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Casteel's Reviews

Likelihood to recommend Dr. Casteel

3.5
19 ratings, 11 with a written review
5 star
58%
58%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
37%
37%

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I truly don't understand these negative reviews. I honestly can say she is a great doctor. No nonsense, honest and if you do, what she tells you to do you will see results. I recently had Lapiplasty on my left foot. I had it done on a Friday and on Monday, I realized that I had no pain at all. The staff is always nice and helpful. I highly recommend Dr. Casteel.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
B. Johnson – Dec 14, 2020
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I saw doctor Casteel for a matter that required surgery on my foot. I was explained at the time we met what the procedures were to be expected. On the fourth visit, her office manager told me that I owed 4 trips worth of copays, so I reluctantly paid, to continue my treatment. A copy of days later, I received a letter from her practice, alleging that I was not adhering to her instructions and would no longer be treated by her practice. A couple of weeks later, I was back in the hospital with an infection, that required another surgery. The second podiatrist was phenomenal. This trip required one surgery and a month of follow ups before I was on my way. Would definitely vote Clinton for president before going back to see Dr. Casteel again.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Aug 09, 2020
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I broke my foot last Friday night. I went to an ER, where X-rays confirmed that it was broken and was told to go to an orthopedist as soon as I possible. I thought a podiatrist might be even better so, since I had been to see Dr. Casteel a couple of times in the past for routine foot issues, I called her office first thing Monday morning, leaving a message that I had broken my foot, etc. Her website says that their office is open, and their telephone recording did not say anything to the contrary. After calling two more times I gave up and contacted an orthopedist, who saw me that afternoon. On Wednesday, TWO DAYS after I left the message on Monday, her office finally returned my call. Apparently her office does not consider a broken foot to be anything to be concerned about.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 04, 2020
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Dr. Casteel is great! Very thorough and wonderful bedside manner. Although I had multiple issues, she didn't push treatment of problems that weren't bothering me and she made a painful procedure I did need to have done as pleasant as possible. Her office staff was professional and efficient but not particularly friendly. I had done my homework through my insurance provider ahead of time and since she was on the list of covered providers, my out of pocket cost was minimal, even surprisingly low.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Oct 24, 2017
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Doctor and assistant both need to have training in how to talk to and treat people. Very rude and condescending..
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Greenville – Oct 19, 2017
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She is a bully and very unprofessional, if you don't do it her way then there is a problem. I do not recommend her at all.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Garland, TX – May 04, 2017
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Dr Casteel diagnosed and healed my plantars fasciitis with innovative and conservative treatments. I feel so much better and am back to running. I truly appreciate her forward thinking and ability to get me back to the activity I enjoy the most!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
CGG in Dallas, TX – Feb 23, 2017
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I have been trying for the last 14 years to find someone to help with my plantar fasciitis after we moved to the DFW area. Dr. Casteel was the fourth podiatrist that I visited and the first to understand what I needed. The staff is excellent and very caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Michelle in Dallas, TX – Jul 27, 2016
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Dr Casteel and her staff were caring and concerned about my health and welfare from the first second they saw me. MUCH better than any other podiatrist I've ever been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Medeusa in Terrell, TX – May 16, 2016
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So glad I went there. Have been nervous about my foot problem as a diabetic but Dr. Casteel and the staff eased my pain. Awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Billy Fritz in Dallas, TX – Mar 24, 2016
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My son was the patient with an ingrown toenail. Dr. Casteel was very pleasant, made him feel at ease and took care of the problem in no time! The office staff was very friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
jlies in Rowlett, TX – Feb 04, 2016
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About Me

care philosophy

Dr. Casteel bases her practice on successful patient-doctor communication, compassion and patient education. At Casteel Foot and Ankle Center, we provide the highest quality care to our patients. We treat all foot disorders including all foot, ankle, and heel pain to return our patients back to their normal active life.
  • Podiatric Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hunt Regional Medical Center

    Residency Hospital, 2010
  • Malteser Fubzemtrum

    Fellowship Hospital, 2010
  • University Of Iowa Childrens Hospital

    Fellowship Hospital, 2009
  • New York College Of Podiatric Medicine

    Medical School, 2007
  • University Of Texas

    Internship Hospital, 2006
  • University Of Texas

    Undergraduate School, 2001
  • English

  • Spanish

Locations

Practice

Casteel Foot & Ankle Center7501 Lakeview Pkwy Ste 230 Rowlett, TX 75088
1

Affiliated Hospitals

  • Texas Health Presbyterian Hospital Rockwall

    3150 Horizon Rd
    Rockwall, TX 75032
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baylor Scott and White Medical Center Lake Pointe

    6800 Scenic Dr
    Rowlett, TX 75088
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality