Dr. Catherine Mathes, MD

By far the worst experience I have ever had with a health care provider. More than once my labs were sent to out of network providers. Because of this I was responsible for the cost of labs. I contacted the office, and they told me they never check to see if someone is in network or not. They said that is typical practice. My doctors in the past have always used my in-network providers. All doctors I have spoken with, and my insurance company told me that is not standard practice to use out of network providers. This practice has cost me a considerable amount of time and money.

After seeing Dr. Mathis for years she suddenly dismissed me as a patient without a warning or phone call. Doctors like her need to be more trauma informed. I was struggling over my mothers death at Christmas time and I ended up having to see a different doctor for my appointment because Dr. Mathis was out. I explained to the new doctor how I was so anxious and depressed, apparently the new doctor just assumed I was wanting nerve pills and basically treated me like I was a pill addict without knowing me or my history at all. Please note: I never once asked for pills. Then the next thing I know Dr. Mathis sends me a letter dismissing me, no phone call nothing. I do not recommend this place at all. After being a loyal patient of hers for years, I was treated as if I was a pill junky, when I was seriously worried that with all my anxiety I might suffer another mental breakdown. It was traumatizing on top of the depression and anxiety I was already experiencing. Traumatic experience.

Dr. Mathes has been my doctor for around 25 years and I have been very happy with her in every way.

If you want to be respected as a patient find another Dr

This doctor did an MRI on my mother and told her all was fine, when actually my mother had Alzheimer's Disease and was displaying some of the symptoms. We were given a copy of the MRI and it was viewed by another physician a few years later who said it was obvious the MRI indicated Alzheimer's. My mother could have began treatment at an earlier stage of the disease if only Dr. Mathes had been truthful of had read the MRI better. After this huge misdiagnosis, I would not recommend her at all.

I really like Dr. Mathes. She addressed every one of my concerns and did not rush. I will say that her staff leaves much to be desired. Nazi Nurse Linda could use a course in human relations - she rushes rushes rushes everybody and everything. Also, 2 people tried to take my blood but couldn't. They got Judy and she said it was simple and didn't know why they couldn't get it. She didn't have a bit of problem.

She is very thorough and has a friendly laid-back demeanor.