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Dr. Chad Bates, MD
Family Medicine*
15+ years of experience
Dr. Chad Bates, MD is a family medicine physician in Kingsport, TN and has over 15 years of experience in the medical field. He graduated from HOLY FAMILY COLLEGE in 2007. He is affiliated with medical facilities Holston Valley Medical Center and Indian Path Community Hospital. He is accepting telehealth appointments.
2.5 Star Rating
Based on 22 reviews 2.5 Star Rating (22 reviews)
Practice
2033 Meadowview Ln Ste 200 Kingsport, TN 37660Telehealth available
At a Glance
- Area of Expertise
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Hospital Satisfaction
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Dr. Bates' Reviews
Likelihood to recommend Dr. Bates
2.5
22 ratings, 11 with a written review
| 5 star | 32% | 32% |
| 4 star | 0% | 0% |
| 3 star | 9% | 9% |
| 2 star | 0% | 0% |
| 1 star | 59% | 59% |
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Horrible bedside manner
What went well
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Feb 25, 2025
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Do not see this man u struggle with mental illness
What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Lh – Feb 04, 2025
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Dr. Bates
What went well
- Staff friendliness
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 12, 2024
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Excellent physician, caring bedside manner
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 19, 2024
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Doesn't believe in mental health
What went well
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 19, 2023
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I am very pleased with the care provided to me by Dr. Bates. He is very knowledgeable and goes above and beyond in getting me the help I need. He answers every question I have and explains issues well without being demeaning. I would highly recommend him to others!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jun 22, 2022
Post a ResponseAre you Dr. Bates?
I don't see how he keeps patients! He is rude and useless
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 08, 2021
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I am very pleased with Dr. Bates. He takes care of me and my mother.
He takes what I say seriously and follows through with any issues I have. He always listens and is polite. My husband sits in on some of my visits and he is impressed with him as a physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 21, 2020
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He was verbally very cruel to my family member. Horrible bedside manner. She cried for an hour after her appointment.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Mar 05, 2020
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Ive been very disappointed in my dealings with Dr Bates and company. I felt very uncomfortable with some of his suggestions. Then Im pretty upset with the way that they have dealt with my billing!!!!! The Call back after they said they would never happened even after calling back and leaving messages!!! I got my annual physical that was free with my insurance and I got a bill for $575. I called to get it fixed and the lady in billing act like she didnt want to deal with it.
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
11 others found this helpful
Helpful
Ben Robinson in Kingsport – Feb 14, 2018
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Dr Bates has always given us good advice and we are so Happy to have him for our Family doctor.
NaomI & Al COAKLEY
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
NaomI Coakley in Johnson City, TN – Jun 02, 2017
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Leave a review
How was your experience with Dr. Bates?Overall Patient Satisfaction
22responses
Likelihood of recommending Dr. Bates to family and friends is 2.4545455 out of 5
About Me
biography
Dr. Chad Bates, MD is a family medicine physician in Kingsport, TN and has over 15 years of experience in the medical field. He graduated from HOLY FAMILY COLLEGE in 2007. He is affiliated with medical facilities Holston Valley Medical Center and Indian Path Community Hospital. He is accepting telehealth appointments.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Holy Family College
Medical School, 2007
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Diabetes
Locations
Practice
Office2033 Meadowview Ln Ste 200 Kingsport, TN 37660
Office2033 Meadowview Ln Ste 300 Kingsport, TN 37660
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
- Recipient of 6
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
74%Patients said that doctors always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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