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Dr. Chad Heatwole, MD

Dr. Chad Heatwole, MD

Neurology*
20+ years of experience

Dr. Chad Heatwole, MD is a neurologist in Rochester, NY and has over 20 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 2001. He is affiliated with Strong Memorial Hospital. He is accepting new patients.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

601 Elmwood Ave Rochester, NY 14642

At a Glance

  • Areas of Expertise
    Dr. Heatwole specializes in the areas of Neurology & Neuromuscular Medicine. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Heatwole's Reviews

Likelihood to recommend Dr. Heatwole

3.7
3 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Patient listener and thorough
Dr. Heatwole was so incredibly patient. He listened thoughtfully as we explained in detail what was going on and shared our fears & concerns. It was clear that he had read through our mom's lengthy medical history and asked questions relating to past issues for better understanding. Our time was not rushed and we feel like we have a plan to begin to address what's going on and explore possible treatments. We cannot possibly recommend him more. Thank you Dr. Heatwole!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Anonymous – Jan 09, 2024
×Post a ResponseAre you Dr. Heatwole?
Doesn't listen
Dr. Heatwole was rude and condescending during an in-office visit. He repeatedly shushed us (yes, really!) and wrote inaccurate notes on what we told him. He refused to look at the previous medical records that had been sent by the referring neurologist because he wanted to 'start fresh' and ordered duplicate bloodwork (that had just been done three days prior). He refused to answer our questions. He seemed irritated that we kept him waiting even though we were on time with all pre-visit paperwork filled out beforehand (which he ignored anyway). Avoid!
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Anonymous – Sep 30, 2023
×Post a ResponseAre you Dr. Heatwole?

Leave a review

How was your experience with Dr. Heatwole?

About Me

biography

Dr. Chad Heatwole, MD is a neurologist in Rochester, NY and has over 20 years of experience in the medical field. He graduated from Virginia Commonwealth University School of Medicine in 2001. He is affiliated with Strong Memorial Hospital. He is accepting new patients.
  • Neurology

  • Neuromuscular Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Medical School, 2001
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
Neuromuscular Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

University of Rochester601 Elmwood Ave Rochester, NY 14642
1

Practice

Office601 Elmwood Ave Rochester, NY 14642
2

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality