Dr. Charles Kim, MD
Spine Physiatry*
Dr. Charles Kim, MD is a spinal cord injury medicine physiatrist in New York, NY. He is affiliated with NYU Langone Hospitals. He is not accepting new patients.
2.7 Star Rating
Based on 38 reviews 2.7 Star Rating (38 reviews)
Practice
333 E 38th St Fl 6 New York, NY 10016Telehealth available
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At a Glance
- Areas of ExpertiseDr. Kim specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. • See board certifications
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Kim's Reviews
Likelihood to recommend Dr. Kim
2.7
38 ratings, 21 with a written review
| 5 star | 39% | 39% |
| 4 star | 3% | 3% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 55% | 55% |
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Brilliant, thorough, listens to patient suggestion
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Long wait times
Helpful
Randi Jenkins – Jun 20, 2024
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I am a patient of Dr Charles Kim .
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sharon – Aug 13, 2023
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Avoid, inappropriately a bullish man hiding behind a license and NYU infrastructure. Aggressive Sees Caregivers as a threat. Crass bedside manners. A chewed gum under my shoe has more winning. personality.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Shirley Toussaint – Aug 21, 2021
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Avoid. I waited six weeks for an appointment, as I am generally a fan of NYU physicians and liked that Dr. Kim is receptive to eastern medicine. But my visit was conducted almost entirely by a resident. Dr. Kim examined me for about two minutes, came up with a diagnosis, prescribed PT and sent me on my way. He didn't even ask if I had any questions. Such a disappointing experience.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 18, 2020
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I had been in pain for almost a year and a half; I was shuffled between different specialists and had my pain "mansplained" before seeing Dr. Kim. Dr. Kim did an extremely thorough examination, ordered a variety of scans and tests, and explained his logic for doing so in terms that I could understand. Based on the results, I needed surgery and Dr. Kim was able to suggest colleagues that he thought would be best for the procedure. I am grateful that Dr. Kim took my pain seriously and was willing to take the time to identify the root cause.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Helpful
Feb 02, 2020
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so far excellent, especially with epidurals, always on point, he does spend the time, its sometimes very difficult to spot where the issues are coming from, does referred to other allied specialties for needed consults, been with him a lot of years,
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
4 others found this helpful
Helpful
hchin – Jul 19, 2019
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Dr Kim is untrustworthy and did procedures on me that he said were approved by the insurance company only now to be told by the insurance company that the claims are denied because they were medically unnecessary. Dr Kim does not give the time needed to ask questions. Now, I am left to try and pay huge bills. Absolutely would not recommend him.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 24, 2019
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Does not respond to inquiries no matter how important or urgent they are. Totally unreliable. Keeps door open when examining patient, compromising privacy, even he is asked to maintain privacy. Very untrustworthy. Gave me a completely incorrect diagnosis that was confirmed false repeatedly by others.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Mar 23, 2019
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Dr. Kim is a changed doctor. I was his patient years ago when he was in private practice. Wonderful!! I sought him out again last year and learned that he was now affiliated with NYU. My visits have been wastes of time. He types on his computer, enters the same data each time we visit, wants to prescribe, order physical therapy...even though none of those have helped me. He doesn't make phones calls. These one-star reviews are very accurate. Read them carefully. Done with him and NYU.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
New York, NY – Feb 12, 2019
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I am a big fan of NYU faculty. Over time, I have seen many fine NYU doctors, and I am an active patient of a few wonderful NYU doctors. I met with Dr. Kim regarding terrible pain. My 1st & only visit with Dr. Kim was the worst experience I ever had with any doctor. Where do I begin? Arrogant. Rude. Uncaring. Cold. Distracted when I spoke. Dismissive & condescending regarding my administrative questions ("I'm just an employee here."). Implied I was a drug addict, etc., etc.
What went well
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
13 others found this helpful
Helpful
Jun 07, 2018
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My wife was referred to Dr. Kim for treatment of a back pain that becomes severe intermittently. She was evaluated by his assistant for a while. When Dr. Kim came and saw her, he was dismissive of her problem, told her to take Tylenol and referred her to a physical therapist who was not available for the next 3 months. Next day my wife had to be admitted to NYU hospital to manage the pain which went up to a level 10 in a scale of 10. We are in our second day here at the hospital as I write.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
8 others found this helpful
Helpful
J Pena – May 26, 2018
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I would not recommend Dr. Charles Kim under any circumstances. He is rude, dismissive, and abrasive.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
Manhattan – Apr 11, 2018
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Dr. Kim is the best doctor on this planet, enough said! I first saw him for carpal tunnel, followed by rotator cuff syndrome, meniscus knee tear, neck problems -- all in a span of 10 years. I followed him wherever he went because he is knowledgable, very thorough and he has excellent bedside manners. Two months' waiting time for an appointment is to be expected but the wait is well worth it. I recommend Dr. Kim to the moon and back.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Concepcion de la Rama in Jersey City – Jan 25, 2018
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Kim represents all that is wrong with NYU and medicine. He is distant, unfriendly, and never makes eye contact. He sits behind his desk behind two giant computer monitors entering data and staring at the screens during consultations. Patients cannot make eye contact with him, and he makes no effort to stand to say hello or goodbye, let alone discuss tough choices. He has zero empathy and represents NYU's general attitude that medicine is all about research, not patients. He should be removed.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
11 others found this helpful
Helpful
Jan 22, 2018
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I've had low grade pain for most of my life due to a serious spinal fusion. I saw Dr. Kim for acupuncture over 6 mos in 2016. The treatment helped a bit, so 3 stars for that. That said, Dr. Kim is BUSY. There is always a wait time of at least 2 mos so I took to booking 6 appts at a time. Every visit was rushed. At my last visit he needled a part of my back that wasn't in pain with no explanation. Ultimately I'm looking for more partnership / conversation with the person who helps manage my pain.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
9 others found this helpful
Helpful
Brooklyn, NY – Jun 02, 2017
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I had an appointment with Dr. Kim on 4/7/2017. I waited a whole solid hour before Dr. Kim finally came to see me. However, he seemed to be in such a hurry to leave that he didn't have the patience to talk or listen to me. Before I had the chance to ask him questions, he was gone, leaving me dumbfounded. He didn't bother to sit down. The whole consultation took about 5 minutes. He is really an eye opener!
I tried to clear the check above but can't. I will not recommend Dr. Kim to any of my family
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
11 others found this helpful
Helpful
weimin Mo in Kew Gardens, NY – Apr 09, 2017
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Dr Kim is not a compassionate doctor. He is demeaning and doesn't offer any solution for your pain just calls you a drug addict. He also denied that my fibrous dysplasia can cause pain. Walk a day in my shoes Mr Kim.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
12 others found this helpful
Helpful
Staten Island, NY – Mar 30, 2017
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Dr Kim is currently helping me with severe sciatica.
I find him and his staff very attentive .Nyu is very busy.So be patient.
This is big corporate medicine so get use to it.
There is no one better with a needle then him .
I have total trust in him and I'm getting better.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
John in New York, NY – Mar 03, 2017
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After 1 xray, Kim calls me hurriedly to say I need to have my hip joint replaced with metal. SHOCK.I insisted on an MRI and he had the results for 2 WEEKS before calling me,hurriedly. MRI report said "no sign" of the problem he diagnosed ("AVN") but now he had a different reason I need hip replacement. I dont know what it was; he refused to put anything in writing for me or my PCP; they spoke hurriedly on the phone. 9 months later, with only physical therapy, I have little discomfort, or none.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
20 others found this helpful
Helpful
Julia in New York, NY – Nov 23, 2016
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NYU is my hospital of choice. Dr Kim is by far the worst medical consult I have ever experienced. I went to see him with a recent MRI. I spent close to 2 hrs in the examination room, most of it waiting while a resident did the examination and consulted with Dr. Kim in his office. Dr Kim repeated part of the examination and ordered an additional MRI. When I requested information he was arrogant, hurried and gave me a generalized printout that I could have gotten off the internet. AVOID THIS DOC!
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
19 others found this helpful
Helpful
Gabi Baigel in Mamaroneck, NY – May 03, 2016
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Leave a review
How was your experience with Dr. Kim?Overall Patient Satisfaction
38responses
Likelihood of recommending Dr. Kim to family and friends is 2.7105262 out of 5
About Me
care philosophy
Integrative Pain Medicine Physiatry Medical Acupuncture Physical TherapySpine Physiatry
Pain Medicine
Sports Medicine
Physical Medicine & Rehabilitation
Interventional Spine Medicine
Physical Medicine & Rehabilitation Pain Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Mount Sinai School Of Medicine - Anesthesiology Pain Medicine
Fellowship Hospital, 2004Lenox Hill Hospital - Internal Medicine
Internship Hospital, 2000Ucla - Helms Medical Institute For Medical Acupuncture
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
-
Pain Medicine
-
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
Korean
Wall Street Journal: "Fibromyalgia pioneers rethink disorder", 1/14/08
Staten Island Advance: "Herbal remedies for 9/11 illness draws unusual funding request", 4/23/07
New York Times: "Giving new meaning to the term power nap”, 5/15/05
Wall Street Journal: "Fibromyalgia", 9/13/07
NBC: The Martha Stewart Show: “Acupuncture” & “Ask Dr. Kim”, 5/16/08
NY Daily News: "The Daily Checkup: meet the point man for acupuncture", 4/15/09
FOX News: “Percutaneous disc decompression, 3/15/06
WB 11 News: “Acupuncture and fibromyalgia”, 8/25/05
SELF Magazine: "Acupuncture for seasonal allergies", 3/08
CBS Early Show: "Fibromyalgia", 1/14/08
WB 11 News: “Narcotics and low back pain”, 1/15/07
SIRIUS Radio: The Martha Stewart, Body & Soul Show: "Medical Acupuncture", 3/29/07
WABC News: “Acupressure and low back pain”., 4/24/06
ABC News: "Life without Vicodin will be OK, Doctors say", 7/2/09
FOX News: "Acupuncture and low back pain", 11/6/07
FOX News: “Pod Therapy”, 2/13/07
WB 11 News: "Antisnor™ acupressure device", 4/07
FOX News: “Acupuncture and arthritis”, 5/06
WB 11 News: “Western & Eastern Fusion Medicine”, 2/10/06
WABC News: “Medical Smart Card Technology”, 2/1/06
The Korea Times: "Integrative Pain Medicine", 5/08
USA Today, Forbes, Dr.Koop: “Acupuncture and headaches”, 7/29/05
Best Doctors (R), 2007-2010
Fellow, American Academy of Physical Medicine & Rehabilitation, 2006
Healthgrades Tips for Getting Orthopedic Care
Locations
Practice
Affiliated Hospitals
- Recipient of 62
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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