Dr. Charles Richmond, MD

Not good. Went to Dr Richmond because I could not breathe from about 4 am until 11 am. He said I had a deviated septum and needed surgery. After recovering from the painful and bloody surgery I still cannot breathe.

Dr Richmond was right on time! He efficiently discussed with me why I had come to the appointment and he was kind when telling me my condition has no cure.

Dr. Richmond has the best bedside manner. Listens to all concerns. He has done surgery on both of my children for Tonsills and Adenoids and has treated me for miscellaneous issues. Always very well taken care of. Highly trusted and recommended.

I’ve had a lifelong struggle with chronic tonsillitis, tonsil stones, difficulty swallowing, and snoring. I’ve always been told that I needed my tonsils removed. I’ve heard horror stories my entire adult like about how terribly painful it would be. Dr. Richmond told it like it is. He informed me of the benefits of having my tonsils removed, the possible complications, and was sure to answer any questions that I had. I never felt rushed in his office or pressured in anyway to sign up for surgery. I’m now six months post-op from having my tonsillectomy and couldn’t be happier with the results. Dr. Richmond is seriously the man that I’d want to take care of my loved ones of the need arises.

I took my youngest child to see Dr. Richmond for evaluation of a possible tongue tie. I had been having difficulty nursing and Dr. Richmond came highly recommended. He was beyond wonderful, his bedside manner was outstanding and he made me feel as if my newborn baby was his most important patient. After correcting the tongue tie, my baby was able to nurse so much better! Dr. Richmond and his office staff were so comforting and informative during our visit. I would definitely recommend Dr. Richmond! 10/10 Stars!

Dr. Richmond did an excellent job on my tonsillectomy and bilateral balloon sinus surgery. It is so nice to be able to breath again through my nose for the first time in 21 years. The hospital and staff were professional, friendly and knowledgeable. Don’t just take my word for success, just use his name anywhere in a Grayson County and all you will hear is that he has built a solid practice with Integrity. He is the ENT specialist you want to use!

I thought about this review all day since my appointment this morning. Staff seemed friendly and presentable. Unfortunately I went to Dr. Richmond for left ear pain. But instead of a diagnosis i got a lecture about how fat I was and how i wasn't going to live very long. I asked if that was what is wrong with my ear, he said "no". Thanks doctor for recommending surgery for my weight issues and ordering me the antibiotic drops for my ear.

Wonderful with me. Takes time to explain concerns, options, procedure and possible complications. He is very thorough, but not demanding and he doesn’t act like he is superior or smarter than me. And after I got all of the information and had time to process it to make my decision, he was supportive of it. It was my choice and he supported it even after I changed my mind. And he worked with my schedule, operating on his afternoon off and seeing me on Saturday the day after surgery. His day off.

Dr. Richmond is very knowledgeable and did a wonderful job curing my sinusitis.

Because of sudden loss of hearing, visited Dr. Richmond based on two referrals. Appt. within two weeks and diagnosis of extreme wax buildup. Still couldn't hear very well, so was given hearing test which showed considerable loss of hearing. Prescription given for possible fluid in inner ear and MRI scheduled for possible tumor or hole. None found, but other cranial issues discovered and was recommended to see a neurologist. Felt he went above and beyond just my ears & hearing. Kind & thoughtful.