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Dr. Charles Sung, MD

Dr. Charles Sung, MD

Ophthalmology*
30+ years of experience

Dr. Charles Sung, MD is an ophthalmologist in Kennewick, WA and has over 30 years of experience in the medical field. He graduated from Medical College Penn in 1992. He is affiliated with medical facilities Kadlec Regional Medical Center and Lourdes Medical Center. He is accepting new patients.

2.9 Star Rating
Based on 28 reviews 2.9 Star Rating (28 reviews)

Practice

317 N Delaware St Kennewick, WA 99336
(509) 736-5550

At a Glance

  • Area of Expertise
    Dr. Sung specializes in the area of Ophthalmology. • See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Sung's Reviews

Likelihood to recommend Dr. Sung

2.9
28 ratings, 9 with a written review
5 star
43%
43%
4 star
4%
4%
3 star
0%
0%
2 star
7%
7%
1 star
46%
46%

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Dr. Sung is a dedicated person. He has helped me through my eye disease, calling me late at night, helped refer me to another surgeon as his team was unavailable. Dr. Sung is a kind man and his right hand person Maria is highly skilled as well. They answered all of my questions pre-op and post-op. All of his front end staff were pleasant and professional. I would refer this office to my friends and relatives.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 15, 2021
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I am thankful for Dr. Sung for many reasons. He has helped preserve my vision, at least what is left of it after many years of poorly controlled diabetes. I always look forward to coming into the office and seeing Dr. Sung and the staff. The front desk if very welcoming, the assistants are pleasant and Dr. Sung always makes me feel like an important guest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
m.j – Feb 25, 2021
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Dr. Sung is very dedicated to his patients. He is always available, constantly on call regardless of the day or time. Dr. Sung has been a blessing and is highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Feb 18, 2021
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He is very curt with mom, doesn't explain things well. We prefer Dr. Lee in this office. But the wait times are horrible and the support staff are very young and inexperienced.
What went well
No results
What could be improved
No results
Helpful
May 15, 2019
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Good doctor but girls working in the office dress inappropriately
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Ephrata, WA – Feb 05, 2019
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This place was horrible and that was an understatement. I had 1 visit and it took almost 4 hours from start to finish with this being my 1st and last appt there. I ended up with an eye infection a few days later which was in my opinion from the machines and unsanitary way the business was run. They lost me and then found me several times as you are moved from hall to hall like a herd of cattle. It was horrifying! I spoke to doc for only about 5 min with no answers for what I went there for.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sherri in Kennewick, WA – Mar 17, 2018
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This place is terrible...my father's typical wait is 2.5hrs ...last wait was 3hrs...they move people like cattle. The equipment in antique...printers on the floor...power strips to run equipment. Just awful. Next time we will use Pacific Lazer.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Franklin in Kennewick, WA – Aug 26, 2017
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The staff is very helpful. It's very difficult to understand Dr.Sung. Wait times are an hour or longer. Equipment is dated.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Pasco, WA – Aug 04, 2017
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He helped me with the control of my macular situation. The office staff as a whole are very trained in what ever of their position. Dr. Sung makes it easy to understand what needs to be done and what to expect of the procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Nels R. Nelson in Pendleton, OR – Dec 18, 2015
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Eye Health Spotlight

About Me

biography

Dr. Charles Sung, MD is an ophthalmologist in Kennewick, WA and has over 30 years of experience in the medical field. He graduated from Medical College Penn in 1992. He is affiliated with medical facilities Kadlec Regional Medical Center and Lourdes Medical Center. He is accepting new patients.

  • Ophthalmology

  • Cataract Surgery

  • Ophthalmic Surgery

  • Ophthalmic Vitreous Surgery

  • Vitreoretinal Disease & Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Vitreoretinal Fdn University Tn

    Fellowship Hospital, 1998

  • Eye Fdn Hospital University Al

    Residency Hospital, 1996

  • University Hospital Suny

    Internship Hospital, 1993

  • Medical College Penn

    Medical School, 1992

  • Medical College Of Pennsylvania

    Medical School, 1992
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last year
Washington Medical Commission

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Armenian

Focus on Diabetic Macular Edema

Locations

Practice

Retina Laser Eye Center and ASC317 N Delaware St Kennewick, WA 99336
1

Practice

Ridge Lake ASC LLC825 Ridge Lake Blvd Memphis, TN 38120
2

Practice

Laboratory Corp of America (Yakima)506 N 40th Ave Yakima, WA 98908
3

Affiliated Hospitals

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

  • Lourdes Medical Center

    520 N 4th Ave
    Pasco, WA 99301
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said their room and bathroom were always kept clean

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality