Dr. Chip Cole, MD

Please, I beg you, look elsewhere for a surgeon. I came in only wanting a blepharoplasty. Dr Cole told me that I needed an eyebrow lift and ptosis surgery as well. He even said he would not perform only the blepharoplasty because he was sure I would not be happy with it. I came out of surgery unrecognizable to my husband. One eyebrow was higher than the other. One eyelid was retracted. I tried for months to get him to fix it. He tried one time to correct the retraction. He could not get my eyelid numb. I felt every bit of the laser and left with a black eye and my eyelid still retracted. He said he would call to check on me the next day and he never did. When it came to the eyebrow, he wanted to fix it in office with no sedation!! He told me that I was a tough girl and that he would talk me through it, that I could handle it. That is when I looked elsewhere for a surgeon. A year and a half later I have had two surgeries to correct by another doctor. It’s your face. Do your research.

Dr. Cole was not honest about the planned procedure and bundled unnecessary procedures to drive up the cost.

No doubt Dr. Cole is very good at what he does. But that may not be his best trait as I have found him to be an equally good person over the past three years. And, we haven't even talked about his staff which includes Julia, the miracle worker! Exhibit A: My schedule (nope, just me) caused me to miss a year-end surgery appointment with Dr. Cole - yikes! For all my deductible people, I dreaded the call to reschedule because I knew their calendar was packed which meant this mistake could have cost me thousands more if rescheduled to 2022. I'm not sure how but Julia figured out a way to get me back on the '21 schedule!?? On the day of surgery, Dr. Cole didn't just check the pre-op boxes during our one-on-one. He saw something on my face that I didn't even notice and took care of it that day - wow! If they do this for an Alabama fan with a tendency to miss appointments, just imagine what they will do for you!

My advice is to keep looking unless you want a surgeon who is going to tell you how wonderful he is and not bother to arm you with REALISTIC EXPECTATIONS and give you the info you need to know going into making a decision to have a procedure or not. A year later I am still waking up randomly with swelling and bruising, my face is still numb (meaning the nerve damage that impacts my upper lip, palate and nose is permanent) which is very uncomfortable all day every day and especially in wind or cold (not even severe cold, just slightly cold or breezy). My procedures with Dr Cole left me with double vision due to one eye now being misaligned and crossed in toward my nose (A result of the 2nd decompression I told them I didn't want to do) and not only are my lids are still uneven even after a "revision, now my eyes are totally uneven too (one is higher on my face and more slanted up on the outer corner). Dr Cole offered more surgery to attempt to improve the symmetry but enough was enough

Dr. Cole and his staff were absolutely amazing. I felt well cared and truly valued. My eyes look and feel great! I'm so happy!

very good

I had a great experience with Dr. Cole. He's very precise and detail when explaining my procedure. More importantly, he is very easy to talk too.

Our experience was one of the best we have ever had. The communication, before, during, and after surgery was amazing. Worth the 2.5 hr trip to see Dr. Cole. Would recommend him to anyone.

I've been a patient of Dr. Cole's for quite a while due to an unusual circumstance I have that he helps me with. Dr. Cole is very easy to talk to and takes pains to ensure that I understand what he's talking about. His staff is tremendous - very friendly and takes a lot of time to make sure they understand where I am at. Good folks. Caring folks. Nice to have.

This is my second time visiting Dr. Cole for eyelid surgery and he is definitely a doctor I would recommend. He is very careful to make sure there is minimal scaring and short recovery time.

My experience was wonder I truly love and trusted Dr. Cole with the decisions that were made and will refer and come again.

Dr. Cole is wonderful on every level. I never give out 5 stars ~but he truly earns 5 stars in every category. I am grateful for his knowledge, charismatic and sincere personality and concern for his clients.

I have been a patient of Dr Cole's for over 20 years. He has always treated me and my family with respect and compassion. He is truly the best!

Dr. Cole is a gentleman, a doctor's doctor, and outstanding surgeon

Really good!

I always have a great experience. Dr. Cole is not only excellent at what he does he is very patient and he really listens. I have all the confidence in the world in Dr. Cole and his quality of work.

Our experience with this provider was second to none. It took us awhile to find Dr. Cole and his staff, but we did. His practice model could be a model for other providers. I wish you the opportunity to train and educate any upcoming surgeons that may be coming up behind you. Caio, The Leals

Dr. Cole was attentive and personable. Would highly recommend him and the practice.

My experience with Dr. Cole and his staff has been wonderful!

My experience with Dr. Cole and his staff was beyond my expectations. Even though I needed to have an adjustment to my right eye, it was handled excellently. The only recommendation I would make would is to have the staff explain the recovery in more detail, and the possible things that could happen. I experienced an extreme amount of swelling that lasted for many months, as well as a lot of redness that took months to go away. Other than knowing more about the possible side effects of the surgery, I would recommend Dr. Cole to anyone looking to have plastic surgery.