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Dr. Christine Chen, DO

Dr. Christine Chen, DO

Nephrology*
20+ years of experience

Dr. Christine Chen, DO is a nephrologist in Albuquerque, NM and has over 20 years of experience in the medical field. She graduated from Western University of Health Sciences College of Osteopathic Medicine of the Pacific in 2002. She is affiliated with medical facilities such as Presbyterian Hospital and CHRISTUS St. Vincent Regional Medical Center. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 8 reviews 3.8 Star Rating (8 reviews)

Practice

717 Encino Pl NE Ste 26 Albuquerque, NM 87102
Telehealth available

Make an Appointment

(505) 884-4545

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Nephrology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.8
8 ratings, 4 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
13%
13%
2 star
0%
0%
1 star
25%
25%

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They refused to see me because they said medicaid wouldn’t pay for my visit even though i was on a call with Medicaid and they advised them they would be paid and the office still told me unless I paid cash they couldn’t see me even though my insurance was assuring them they would be paid they still said no! Very upsetting after having to see a kidney doctor in bad circumstances. Girls that handle the insurance are rude and heartless!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 01, 2019
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Fantastic doctor, excellent practice. The practice got me in immediately to see the doctor and unlike some negative reviews I have read, I had a great experience. Of course, I am very familiar with my insurance and what is covered and what I have to pay out of pocket, therefore, no need for ANYONE to get angry at the doctor or staff for doing their jobs. Just happy to find actual physicians (not PA or NP) who are still in private practice.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 06, 2019
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Christine Chen provides good care. However, at least one of her frontline staff is rude, inappropriate, and serves as an impediment to providing an adequate quality of overall care. Although I discussed her frontline staff problems months ago, the staff behavior has not improved, and represents a lack of adherence to basic principles of staff quality of care and customer service. I am a health systems consultant, and see this as a serious weakness in her practice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Placitas, NM – Oct 06, 2017
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1.5 years ago, Dr. Chen saw our 90 year old mom, just 2 weeks from the urgent request from our PCP. Dr. Chen has worked incredible kidney function miracles to do whatever necessary to lower blood pressure and control water retention with meds and help alleviate worry and concern about issues beyond our control. As a patient, Mom loves her, respects her and follows her instruction. Dr. Chen has allowed us, caregivers and children, to keep Mom comfortable at home. Thank you, Dr. Chen!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Albuquerque, NM – Nov 19, 2016
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Leave a review

How was your experience with Dr. Chen?

Know Before You Go

About Me

biography

Dr. Christine Chen, DO is a nephrologist in Albuquerque, NM and has over 20 years of experience in the medical field. She graduated from Western University of Health Sciences College of Osteopathic Medicine of the Pacific in 2002. She is affiliated...read more

  • Nephrology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of New Mexico Hospital

    Fellowship Hospital, 2008

  • Lac&usc Medical Center

    Residency Hospital, 2005

  • Lac&usc Medical Center

    Internship Hospital, 2003

  • Western University Of Health Sciences College Of Osteopathic Medicine Of The Pacific

    Medical School, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Nephrology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Burmese

Healthgrades Tips for Getting the Best Kidney Care

Locations

Practice

Kidney Specialists of N. Mex. PC717 Encino Pl NE Ste 26 Albuquerque, NM 87102
1

Practice

Del Norte Dialysis5201 San Mateo Blvd NE Albuquerque, NM 87109
2
Turquoise Lodge Hospital5400 Gibson Blvd SE Albuquerque, NM 87108
3
Sandia Peak Dialysis10410 Copper Point Way NE Albuquerque, NM 87123
4

Affiliated Hospitals

  • Lovelace Westside Hospital

    10501 Golf Course Rd NW
    Albuquerque, NM 87114

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    4% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback

  • Cibola General Hospital

    1016 E Roosevelt Ave
    Grants, NM 87020

    How patients felt about the care they received at this hospital.

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback

  • Presbyterian Hospital

    1100 Central Ave SE
    Albuquerque, NM 87106
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality