Dr. Christine Holland, MD

We had a wellness checkup last week and as we received the lab results, we cancelled the follow up appointment as it is $20 every time we talk to someone about such things. The office then called me to set up a physical, but it wasn't a physical. It was a repeat of the wellness visit with a few questions that should have been asked the previous week if that person actually knew how to do her job. A complete waste of time and money.

They set up telegealth appts for you when you don’t even schedule one and if you do go into see them they don’t listen to what you say, they just want to push medications on you instead of trying to find the answers as to why you’re having the issue. It’s no longer about the patients! I had to wait 4mos to get a referral sent over for my son to go to a foot dr and I had to call and raise heck for them to send it over immediately, prior to that I left messages with the office manager no return phone call and to the referral dept and never received a phone call back and same with my MRI which I’m still waiting for the correct orders to be sent to get that done and I’ve been dealing with this for months now! It’s about getting you in and out at this office and it’s very unorganized. They don’t know what one another is even doing. I had 2 PA call me with my biopsy results over a month apart. This use to be an amazing place when Dr. Dobbins was there bc she was a Dr that really cared!

CAUTION!! Patients BEWARE! I went to this clinic and had a horrible experience. They did blood work, when the results came in 2 days later they called me and told me to go straight to the ER. I did what they said and the Doctor at the ER told me there was no need for me to have been seen. The Doctor at (Wise Family Practice Urgent Care) or nurse practitioner had no idea what they were talking about. Now I'm left with a huge hospital bill. I have called more times than I can count and nobody will call me back. I have emailed and no response. I would encourage anyone looking for an urgent care or doctors office to be very careful. They do not follow through unless they are billing your insurance company. Which they bill for a full office visit just to call you. They are a nightmare to deal with.

Very sad they never got me interpreter for long time.

i am happiest when I see Dr Holland. She knows me and has worked with me through some tough times (surgeries, complications, etc) and also adjusted medication so I didn't need as much to get the help I needed.

Have been with Dr. Holland since she opened practice. IMO; M.D.'s / P.A.'s provide outstanding medical service, listen to questions, provide info. needed/correct prescriptions and referrals. IMO; administrative staff; (regards to comments about staff, have witnessed occasional rude behavior FROM PATIENTS checking in (I realize some people might be in pain and have a degree of anxiety due to unknown, but that doesn't allow one carte blanche to lash out). Fairly normal wait times, but can be exacerbated by fact that walk ins are accepted and it's the only facility open 7 days a week, 11 hours a day besides the regional hospital, hence, majority of the community uses her services. Only hiccup I've experienced; sometimes is getting answers from nurses in timely fashion when leaving a voice message. Having said that, I'm extremely satisfied and glad that Dr. Holland provides such a needed, wonderful and readily available medical service to our community seven days a week.

I have never had a bad one visit it always went well . They always went quite smooth and she always has a smile

The doctors are great but the level of professionalism from the staff is a joke. I have had to call 3 times to get my husband prescription. They finally got a prescription over to the pharmacy but it was the wrong one... spent $50 on a prescription that was the wrong one. And nothing can be done about it and now I have to wait another day to get this taken care of because none is up there to help...

Waiting time is very long, even if you have appointment. Also, there is no way that you will get your lab results without making another appointment and additional dollars spent for another office visit. The doctors in this office know how to dig your insurance company or Medicare for extra money!!,,

I've seen Dr Hollands PA Aggie for years and the level of care has beven remarkable. Convenience of X-ray,labs and more in one place is great

I would not recommend this practice to any patient. The front office staff needs training in customer service skills... badly! Simple things like making eye contact, smiling, greeting, and generally being pleasant is a start... The wait time is horrible. Apt at 1145, and it has been 2 hours and we are still waiting to be spoken to. The PA is dismissive and cold. Very disappointed and will be looking elsewhere for family care in the future.

This urgent care clinic is not urgent! In fact, they're the complete opposite of urgent. Wait time was 1.5 hours in the waiting room and then another hour waiting on the doctor! Getting referrals from them is also a joke, be prepared to call over and over. Don't bother coming in because it won't help. Staff is very unprofessional, not in a big hurry to do anything and the doctors don't really seem to care, they just want your money.

Dr. Holland is very patient, kind, easy to talk to, truly seems interested in what is going on and gets right to helping you. I waited an hour for my appointment but feel it was worth the wait.

she did a great job and I was in and out office was great and I was out in a flash

Staff doesn't return phone calls. Have an appt and people without appts are seen before those with appts. Wait times are excessive every time you go.