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Dr. Cindy Chan, MD

Dr. Cindy Chan, MD

Internal Medicine*
25+ years of experience

Dr. Cindy Chan, MD is an internist in Schenectady, NY and has over 25 years of experience in the medical field. She graduated from Mcgill University Faculty Of Med Montreal Quebec Canada in 1995. She is affiliated with Ellis Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 14 reviews 4.1 Star Rating (14 reviews)

Community Care Internal Medicine Niskayuna, Community Care Physicians

2125 River Rd Ste 103 Schenectady, NY 12309
Telehealth available
(518) 382-7500

At a Glance

  • Area of Expertise
    Dr. Chan specializes in the area of Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. • See hospitals
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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

4.1
14 ratings, 4 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Do Better Dr. Cindy Chan!!!!!!!
I had a disappointing experience with Dr. Chan today at CVS on Sanford Blvd. I arrived at 10 AM, following the instructions given at the drive-through window, which told me it was closed and I needed to go inside. I provided Dr. Chan with the reason why I was there and she said I cant find your appt, it wouldnt be under your confirmation #, give me your full name & DOB then said you have to pay I told her no its free, she said no its not, then walked away, and attended to other tasks and patients.She misunderstood what I was there for and did not address my concerns at all. When she finally acknowledged me at 10:20am, she told me to go back outside to the drive-through, which felt incredibly dismissive and unprofessional. I felt completely disregarded and my time was wasted. I sincerely hope her behavior isn’t influenced by bias, as it left me feeling undervalued. Overall, I was very disappointed with this experience and will seek care elsewhere.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
P G – Oct 25, 2024
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Excellent doctor and very good explaining issues to us. My doctor for many years and have always been treated wonderfully as has my family. I highly recommend Dr. Chan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nov 19, 2020
Thank you for trusting us with your care, and... Read More
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Dr. Chan is an excellent doctor. She is patient, thorough, and always takes the time to listen. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Marilyn Canali in Glenville, NY – Jan 18, 2017
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Dr. Chan is amazing. She remembers you, your history, your family history, all to best know how to diagnose you. She always is able to think outside of the box, she never has tunnel vision. She is one of the best diagnosticians I have ever encountered. And she is always willing to take on a complaint that a specialist did not provide a satisfactory answer too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Blythe Czwakiel in Schenectady , NY – May 27, 2016
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Know Before You Go

About Me

biography

Dr. Cindy Chan earned her medical degree from McGill University, Montreal, Canada. She trained in internal medicine at the Montreal General Hospital of McGill University and served as chief resident in her senior year. She completed a 16-month...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Montreal General Hospital

    Residency Hospital, 1999

  • Montreal General Hospital

    Internship Hospital, 1996

  • Mcgill University Faculty Of Med Montreal Quebec Canada

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Cantonese

Focus on Brain Health

Locations

Community Care Internal Medicine Niskayuna, Community Care Physicians

Community Care Internal Medicine Niskayuna2125 River Rd Ste 103 Schenectady, NY 12309
1
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 5:15pm
    • Tue: 7:45am - 5:15pm
    • Wed: 7:45am - 5:15pm
    • Thu: 7:45am - 5:15pm
    • Fri: 7:45am - 5:15pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Ellis Hospital

    1101 Nott St
    Schenectady, NY 12308

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality